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All Journal PIKSEL : Penelitian Ilmu Komputer Sistem Embedded and Logic Format : Jurnal Imiah Teknik Informatika Bianglala Informatika : Jurnal Komputer dan Informatika Akademi Bina Sarana Informatika Yogyakarta Jurnal Teknik Komputer AMIK BSI Jurnal Teknik Informatika STMIK Antar Bangsa JISICOM (Journal of Information System, Infomatics and Computing) Journal of Information System, Applied, Management, Accounting and Research INTI Nusa Mandiri JIKA (Jurnal Informatika) Akrab Juara : Jurnal Ilmu-ilmu Sosial Jurnal AbdiMas Nusa Mandiri Jurnal Manajemen Informatika Jayakarta Profitabilitas Journal Of Computer Science Contributions (JUCOSCO)
Rudianto, Biktra
Universitas Nusa Mandiri
Biochemistry, Genetics & Molecular Biology Chemistry Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Physics Social Sciences Other

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Journal : Jurnal Manajemen Informatika Jayakarta

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IMPLEMENTASI WEBQUAL 4.0 DAN IMPORTANCE PERFORMANCE ANALYSIS (IPA) DALAM ANALISA KUALITAS WEBSITE SATMESIN.COM Rhomda Ayu Nopitasari; Biktra Rudianto
Jurnal Manajamen Informatika Jayakarta Vol 3 No 4 (2023): JMI Jayakarta (September 2023)
Publisher : Sekolah Tinggi Manajemen Informatika dan Komputer Jayakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52362/jmijayakarta.v3i4.1246

Abstract

Now, using technology has become a necessity for everyone. both in the fields of business, government, education, tourism, and the economy. The necessity of face-to-face transactions in buying and selling has been replaced by online media. PT. Sukses Abadi Teknik is a business company that distributes equipment, machinery and food products. At this time, PT. Sukses Abadi Teknik already has a website, namely satmachine.com. However, the number of sales obtained from the information on the satmachine website still does not meet the expected standards. The aim and purpose of this research is to understand the end user's overall evaluation of the use of the satmachine.com website, and measure the quality of the satmain.com website based on variables Webqual 4.0 dimensions are usability, information quality, service interaction and importance performance analysis on user pleasure. Which resulted in suggestions for follow-up on the company's website to maintain and improve the quality of the satmachine.com website. The Slovin formula was used to obtain the minimum sample size, the sample obtained from the slovin formula calculation was 88 respondents. Then the online questionnaire was distributed to 88 respondents via Google Forms. The results showed that the level of the satmachine.com website still did not meet user expectations with a value of 94.33% and a gap value of -0.25. Mapping on the Cartesian diagram is expected to improve the quality of information by displaying the latest information.
Co-Authors Achmad Maezar Bayu Aji Achmad Maezar Bayu Aji Aji, Achmad Maezar Bayu Alif Fahmi Sanjaya Anggi Puspitasari, Anggi Aryo Tunjung Kusumo Atang Saepudin Embun Fajar Wati Eni Pudjiarti Eni Pudjiarti Ganda Wijaya Ganda Wijaya, Ganda Gata, Windu Hafidz, Noor Herlambang Brawijaya Indah Ariyati Muhamad Azhar Muhamad Azhar, Muhamad Muhammad Aldi Prasetya Muhammad Handy Gusyon Noor Hafidz Rhomda Ayu Nopitasari Riyanto, Verry Siti Faizah Siti Faizah Verra Sofica Verry Riyanto Verry Riyanto Windu Gata Yuni Eka Achyani Yuni Eka Achyani