Claim Missing Document
Check
Articles

Found 5 Documents
Search

PERBAIKAN PELAYANAN PERPUSTAKAAN BERDASARKAN INTEGRASI DIMENSI KUALITAS JASA DAN PENDEKATAN PERILAKU KONSUMEN (STUDI KASUS:PERPUSTAKAAN UNIVERSITAS BRAWIJAYA, MALANG) Mardiono, Intan; Rahman, Arif; yuniarti, Rahmi
Jurnal Rekayasa dan Manajemen Sistem Industri Vol 1, No 1 (2013)
Publisher : Program Studi Teknik Industri Fakultas Teknik Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (278.607 KB)

Abstract

Perpustakaan UB merupakan sarana penting bagi civitas akademika untuk melaksanakan kegiatan penelitian dan pembelajaran di perguruan tinggi. Seiring perkembangan teknologi informasi, terjadi perubahan pada perilaku konsumen, termasuk pengunjung perpustakaan. Penelitian ini mempunyai tujuan untuk mengevaluasi kualitas pelayanan perpustakaan UB dengan memperhatikan perilaku konsumen. Servqual digunakan untuk menganalisis tingkat kepuasan pengunjung perpustakaan. Importance-Performance Analysis (IPA) digunakan untuk mengetahui prioritas perbaikan dengan ditinjau dari nilai kepentingan dan kepuasan. Hasil penelitian menunjukkan bahwa sebagian besar pengunjung perpustakaan sering mempergunakan internet dan banyak menggali pustaka secara elektronik. Rata-rata kepuasan pada angka 2,79 skala likert, sedangkan rata-rata kepentingan pada angka 3,526 skala likert. Sesuai analisis gap pada servqual, terdapat 14 atribut kualitas yang perlu diperbaiki.Kemudian berdasarkan analisa diagram kartesius pada IPA, diprioritaskan pada10 atribut kualitas. Penelitian ini mengusulkan 4 rekomendasi perbaikan meliputi peningkatan kapasitas server dan jaringan teknologi informasi, perbaikan tata letak fasilitas perpustakaan, pelatihan pelayanan prima, dan pemberian alat bantu alas pijakan kaki. Kata kunci: layanan perpustakaan, servqual, importance-performance analysis, perilaku konsumen
Work from home study: mental workload, gender, and calorie needs Fatin Saffanah Didin; Belia Perwitasari Maharani; Intan Mardiono
Jurnal Sistem dan Manajemen Industri Vol. 5 No. 1 (2021)
Publisher : Universitas Serang Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (587.048 KB) | DOI: 10.30656/jsmi.v5i1.2768

Abstract

Coronavirus disease (COVID-19) pandemic has changed how to work, learn, socialize, and many business sectors applied for the Work from Home (WFH) rule. This research aims to measure workers' mental and physical workload while working from home use Rating Scale Mental Effort and the physical workload was using calorie needs. The calculation for calories needs using physical condition of participant and food consumption in a day with Lifesum Application. Participants consisted of 40 males and 40 females. The result shows that the value of mental workloads on males and females with no different significance. But the average amount of female's work and mental workload effort is higher by 9.98 than men. More than 60% of male and female workers working from home belong to the category of heavy work seen from their calorie needs. According to the number of calories remaining, more than 70% of male and female workers have an excess amount of calories that is not suitable for worker health. This study suggested that employees need to improve the work system online to reach a healthy working system both mentally and physically. The relevant company can use the suggestion of this paper result in providing workload to employees during WFH.
Perancangan Sistem Basis Data Offline Dokumen Akreditasi Program Studi Intan Mardiono; Raizummi Fil’aini; Fatin Saffanah Didin
OPSI Vol 12, No 2 (2019): ISSN 1693-2102
Publisher : Jurusan Teknik Industri Fakultas Teknologi Industri UPN "Veteran" Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (431.519 KB) | DOI: 10.31315/opsi.v12i2.3153

Abstract

Accreditation is a government assessment for a Higher Education. Based on the regulation of the minister of education and culture of the Republic of Indonesia number 87 of 2014 article 6, the validity period of the accreditation status and ranking of accredited study programs and tertiary institutions is 5 (five) years. During this time, the institution must prepare the documents used for accreditation. In 2019, the government has implemented changes to the standard accreditation assessment criteria of an institution, the evaluation of accreditation documents refers to several documents, one of them is Study Program Performance Sheet (LKPS) which is recapitulated in an excel. This research focuses on data integration at LKPS. In the LKPS excel data there is a relationship between the data with one another. One of the data that has a relationship is data related to lecturers with tridharma activities. Given that the application of this new rule began in 2019, this research focuses on designing the concept offline, namely Database integration made using Microsoft Access. LKPS analysis results have determined that there are 30 tables of which there are 22 integrated tables and 8 tables that do not have integration.
Analisis Beban Kerja Mental Mahasiswa saat Perkuliahan Online Synchronous dan Asynchronous Menggunakan Metode Rating Scale Mental Effort Fatin Saffanah Didin; Intan Mardiono; Hersa Dwi Yanuarso
OPSI Vol 13, No 1 (2020): ISSN 1693-2102
Publisher : Jurusan Teknik Industri Fakultas Teknologi Industri UPN "Veteran" Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1151.198 KB) | DOI: 10.31315/opsi.v13i1.3501

Abstract

In 2020, Indonesia experienced a pandemic known as the Corona Virus or Covid-19. The government-imposed social distancing rules affect Indonesian society for teaching and learning activities at the university. Governments impose rules on online learning systems. The online learning system provides convenience, but on the other hand, there are adverse impacts for some students, one of which has a mental workload. The study aims to measure and analyze student mental workloads using the Rating Scale Mental Effort (RSME) method. The number of respondents was 111 students. The mental workload measured is a quantitative learning system that is quantitative with the delivery of the material directly (Synchronous) and the delivery of the material using the recorded video in advance (Asynchronous). The indicators of mental work effort are workload, work difficulties, job satisfaction, mental effort, anxiety, and work fatigue. The measurement results show that the RSME value of the workload indicator and the work difficulties between the online learning methods are significantly different. Mental workloads, technical difficulties, work mental ventures, work anxieties and work fatigue when online learning is high enough on the learning system using Synchronous, with a value of 93.27; 94.5; 94.27; and 96.54. However, for job satisfaction, students are more satisfied learning by using video recording than Synchronous, i.e., several 79.61. The results show that the recommended online learning method is with video recording.
Feasibility Study of Shallot Production in Financial Aspect in Central Lampung (Case study : Kota Gajah) Dian Fajarika; Rizqa Ula Fahadha; Intan Mardiono; Nur Miswari
Journal of Science and Applicative Technology Vol 2 No 1 (2019): ICoSITeR Special Edition
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat (LPPM), Institut Teknologi Sumatera, Lampung Selatan, Lampung, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (323.701 KB) | DOI: 10.35472/281423

Abstract

Shallot is superior vegetable commodity in which the demand has a tendency to increase. The growth of demand for commodity is in line with the growth of population in Indonesia. Shallot is included in 7 (seven) basic foodstuffs targeted by Ministry of Agriculture in Indonesia. The need of shallot is supplied by Central Java, East Java, West Java and West Nusa Tenggara. Shallot commodities in Indonesia heavily depend on the season, the government makes a regulation about shallot import for maintaining stability of price. To anticipate the occurrence of imports, the government is focused on inviting local governments to create a farming center of shallot. Lampung Province is one of the provinces that has suitable natural resources for shallot farming. The purpose of this research is to analyze the financial feasibility of shallot farming development based on NPV (Net Present Value), Net B/C (benefit/cost), IRR (Internal Rate Return), and payback period criteria. The financial feasibility analysis through the calculation of cost and benefit components obtained from shallot business and investment criteria to determine the level of feasibility in quantitative terms. The result showed that NPV is IDR. 16,747,507.38, Net B/C 1.45, IRR for 4 period is 66.03% and payback period is 3.58.