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PENGARUH KEPEMIMPINAN, DISIPLIN KERJA DAN KOMPENSASI TERHADAP KINERJA KARYAWAN PADA PT. KISEL (KOPERASI TELKOMSEL) BANDAR LAMPUNG Tuti Hairani; Selfia Alke Mega
Jurnal Manajemen dan Bisnis Vol 11, No 1 (2020): OKTOBER
Publisher : Universitas Bandar Lampung (UBL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (369.689 KB) | DOI: 10.36448/jmb.v11i1.1538

Abstract

Kinerja dari seorang karyawan sangat mempengaruhi sebuah perusahaan atau organisasi. Karena itu  diperlukan peningkatan pada kinerja seorang karyawan karena kinerja karyawan menggambarkan tingkat efesiensi kerja karyawan. Penelitian ini bertujuan menganalisa pengaruh kepemimpinan, kompensasi dan disiplin kerja secara parsial dan simultan terhadap kinerja pegawai PT. Kisel (Koperasi Telkomsel) Bandar Lampung. Objek dalam penelitian ini yaitu jumlah keseluruhan karyawan PT. Kisel (Koperasi Telkomsel) sebanyak 89 karyawan dan objek yang diambil sebagai sampel sebanyak 73 karyawan. Alat analisis menggunakan uji F, Regresi Linear Berganda dan uji T. Dari analisis tersebut hasilnya menyatakan bahwa secara parsial variabel kepemimpinan mempengaruhi kinerja karyawan PT. Kisel (Koperasi Telkomsel). Kemudian hasilnya juga mengatakan jika kinerja karvawan secara parsial dipengaruhi oleh disiplin kerja PT. Kisel (Koperasi Telkomsel). Secara parsial juga menyatakan bahwa kompensasi mempengaruhi kinerja karyawan PT. Kisel (Koperasi Telkomsel). Disiplin kerja, kepemimpinan, dan kompensasi secara bersama-sama berpengaruh terhadap kinerja karyawan PT. Kisel (Koperasi Telkomsel) Bandar Lampung.
PERANAN GAYA KEPEMIMPINAN DALAM MENINGKATKAN LOYALITAS MELALUI KEPUASAN KERJA PEGAWAI PT. PANDAN SARI BANDAR LAMPUNG Selfia Alke Mega
Jurnal Manajemen dan Bisnis Vol 5, No 2 (2015): April
Publisher : Universitas Bandar Lampung (UBL)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1334.301 KB) | DOI: 10.36448/jmb.v5i2.793

Abstract

Dalam penelitian ini sebagai objek penelitian yaitu PT. Pandan Sari Bandar Lampung. Masalah dalam penelitian ini yaitu: PT Pandan Sari Bandar Lampung belum terbangun dengan baik, yaitu masih kurangnya loyalitas pegawai dalam bekerja di perusahaan dan adanya pegawai yang pindah kerja ke perusahaan lainnya, perusahaan belum mampu mencapai target penjualan produk sebesar 100%, tetapi hanya mampu mencapai 72.26% pada tahun 2013. Permasalahan dalam penelitian ini yaitu: (1) Apakah gaya kepemimpinan berperan dalam meningkatkan kepuasan kerja?. (2) Apakah gaya kepemimpinan berperan dalam meningkatkan loyalitas pegawai? (3) Apakah kepuasan kerja berperan dalam meningkatkan loyalitas pegawai?. Adapun tujuan penelitian yaitu : (1) Untuk mengetahui peran gaya kepemimpinan dalam meningkatkan kepuasan kerja (2) Untuk mengetahui peran gaya kepemimpinan dalam meningkatkan loyalitas pegawai (3) Untuk mengetahui peran kepuasan kerja dalam meningkatkan loyalitas pegawai. Metode penelitian yang digunakan deskriptif verifikatif, teknik pengumpulan data melalui kuisioner dan dokumentasi. Populasi dalam penelitian ini yaitu seluruh pegawai pada PT Pandan Sari Bandar Lampung yang berjumlah 32 orang, serta dalam penelitian ini populasi dijadikan sampel untuk diteliti. Alat analisis yang digunakan dalam penelitian ini yaitu uji validitas, uji reliabilitas, koifesien korelasi dan koefisien determinasi. Hasil dari penelitian ini yaitu diketahui bahwa koefisien korelasi variabel gaya kepemimpinan dengan kepuasan kerja ditunjukkan oleh nilai Pearson Corelation yaitu 0.862. selanjutnya gaya kepemimpinan dengan loyalitas ditunjukkan oleh nilai Pearson Corelation yaitu 0.858, hal ini berarti gaya kepemimpinan memiliki hunbungan erat dengan kepuasan kerja dan loyalitas kerja. Hasil penelitian maka diketahui bahwa gaya kepemimpinan berperan dalam meningkatkan kepuasan kerja dengan nilai sebesar 74.3% dan dalam meningkatkan loyalitas pegawai dengan nilai sebesar 73.6%. Hasil penelitian ini juga menunjukkan bahwa kepuasan kerja berperan dalam meningkatkan loyalitas pegawai dengan nilai sebesar 75,0%, hal ini berarti hipotesis yang diajukan diterima.-In this study as a research object, namely PT. Pandan Sari Bandar Lampung. The problem in this research are: PT Pandan Sari Bandar Lampung has not been well established, which is still a lack of employee loyalty in working in the company and their employees who moved work to other companies, the company has not been able to achieve product sales targets by 100%, but is only able to achieve 72.26% in 2013. The problem in this research are: (1) Is the style of leadership role in improving job satisfaction ?. (2) Is the style of leadership role in increasing employee loyalty? (3) Is the job satisfaction plays a role in increasing employee loyalty?. The objectives of the study are: (1) To determine the role of leadership style in improving job satisfaction (2) To determine the role of leadership style in increasing employee loyalty (3) To determine the role of job satisfaction in increasing employee loyalty. The research method used descriptive verification, data collection through questionnaires and documentation. The population in this research that all employees at PT Pandan Sari Bandar Lampung totaling 32 people, as well as in the study population sampled for analysis. The analytical tool used in this research is to test the validity, reliability test, koifesien correlation and coefficient of determination. The results of this analysis, it is known that the correlation coefficient with the leadership style variable job satisfaction shown by Pearson Correlation value is 0862. The next style of leadership with the loyalty shown by Pearson Correlation value is 0858, this means that leadership style has hunbungan closely with job satisfaction and job loyalty. Results of research it is known that the style of leadership role in increasing job satisfaction with a value of 74.3% and in increasing employee loyalty with a value of 73.6%. The results of this study also showed that job satisfaction plays a role in increasing employee loyalty with a value of 75.0%, this means that the hypothesis is accepted.
PENGARUH PROGRAM PELATIHAN DAN PENGEMBANGAN SDM TERHADAP KINERJA KARYAWAN SELAMA MASA PANDEMI COVID-19 Sabki Sabki; Selfia Alke Mega
SIBATIK JOURNAL: Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, dan Pendidikan Vol. 1 No. 9 (2022): August
Publisher : PENERBIT LAFADZ JAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/sibatik.v1i9.232

Abstract

Program pelatihan dan Pengembangan SDM merupakan salah satu komponen yang sangat penting dalam keberlangsungan hidup suatu perusahaan. Agar bisa meningkatkan dan mengembangan kinerja karyawan di suatu perusahan supaya kinerja dari karyawan bisa tercapai sehingga terdapat sumber daya manusia yang berkualitas. Penelitian ini bertujuan untuk mengetahui bagaimana pengaruh program pelatihan dan pengembangan SDM terhadap kinerja karyawan pada PT. PLN (Persero) UP3 Tanjung Karang. Dengan jumlah sample 45 orang, Pengumpulan data menggunakan metode observasi dan angket, sedangkan untuk teknik analisis data menggunakan analisis regresi linier berganda yaitu dengan bantuan (SPSS). Uji T dan Uji F. Hasil penelitian ini menunjukan bahwa Variabel Program Pelatihan (X1) terdapat pengaruh positif dan signifikan terhadap kinerja karyawan (Y), dan Pengembangan SDM (X2) terdapat pengaruh yang positif dan signifikan terhadap kinerja karyawan (Y), dan Program Pelatihan (X1), dan Pengembangan SDM (X2) terdapat pengaruh yang positif dan signifikan secara simultan di PT PLN (Persero) UP3 Tanjung Karang.
Effect Of Price, Product Quality and Service On Vario 150 Motorcycle Sales at Tunas Honda Pramuka Dealer Bandar Lampung Chandra Almer Putra; Selfia Alke Mega
BIMA Journal (Business, Management, & Accounting Journal) Vol 4, No 1 (2023)
Publisher : Perkumpulan Dosen Muda (PDM) Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37638/bima.4.1.67-78

Abstract

PT Astra Honda Motor is a company in charge of manufacturing, assembling and distributing Honda type and brand motorcycles. This company is a company in Indonesia that has rights as an ATPM or Sole Agent for Honda motorcycles. 2001, Knowing that there are limited abilities and time, researchers only see and need to provide clear and focused problem boundaries. So that the problem is limited to discussing only the influence of price, product quality and service on sales of the Honda Vario 150 motorbike at the Honda Tunas Pramuka dealer in Bandar Lampung. In this study using a quantitative method in which the sample in this study amounted to 45 respondents, the analysis technique used was the classical assumption test, multiple linear regression test, with the results of the study that there was an influence between Price on Sales of 25.71%, then the influence between Quality Product on Sales is 69.05%, then the influence between Service on Sales is 39.31% and the influence of the variables Price, Product Quality and Service on Sales is 1.3%. The results of this study are variable X1 (Price), variable X2 (Quality of Products) and variable X3 (Service) significantly influence Sales (Y), of 1.3%, which means that these three variables influence each other and influence one another.
THE ANTECEDENTS OF CUSTOMER SATISFACTION AND ITS IMPACT ON CUSTOMER LOYALTY : (The study of Merry’s Cake Lampung) Adi Gunawan; Andala Rama Putra Barusman; Selfia Alke Mega; Wenny Permata Sari
Journal of Management, Business and Social Sciences Vol. 1 No. 1 (2023): January
Publisher : Program Studi Magister Manajemen

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to determine the effect of customer preferences on product quality, service quality, product image on customer satisfaction and customer loyalty in the Merry's Lampung pastry business. The research method used in this research is a purposive random sampling method with 200 customers as respondents and uses the SEM (Structural Equation Modeling) analysis method. the results of this study note that product quality has a positive and significant influence on customer satisfaction and on customer loyalty, service quality has a positive and significant influence on customer satisfaction and on customer loyalty, product image has a positive and significant influence on customer satisfaction and loyalty and then customer satisfaction as an intervening variable has a positive and significant influence on customer loyalty. The recommendation obtained in this study are Merry's Lampung pastry business managers need to innovate such as making more attractive cake shapes, more unique packaging, ease of payment, adding premium products and improving facilities to increase customer satisfaction and customer loyalty.
Pengaruh Product, Price, Place, Promotion (4P) Terhadap Peningkatan Penjualan Minuman Kedai Kopi Mikano Zidan Yuslian Oktori; Selfia Alke Mega
Jurnal EMT KITA Vol 7 No 4 (2023): OCTOBER 2023
Publisher : Lembaga Otonom Lembaga Informasi dan Riset Indonesia (KITA INFO dan RISET) - Lembaga KITA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/emt.v7i4.1606

Abstract

This study aims to evaluate the influence of product, price, place and promotion (4Ps) as elements of the marketing mix and the factors that have the most influence on increasing sales at Mikano Coffee Shop. Primary data was collected through interviews and questionnaires. The population of this study includes all consumers of Mikano coffee shop. For sampling, a non-probability method was used by distributing questionnaires to 50 respondents. Data analysis was performed using SPSS 26 software, with descriptive analysis and multiple linear regression. The research results show that Product, Price, Place, and Promotion (4P) have a positive impact on increasing sales, both partially and simultaneously. The promotion variable has the largest positive and significant impact on increasing sales at the Mikano Coffee Shop.