A.M. Wibowo
Badan Riset dan Inovasi Nasional

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Persepsi Masyarakat Terhadap Layanan Pendidikan Madrasah di Jawa Tengah Siti Muawanah; Aji Sofanudin; Wahab Wahab; Mulyani Mudis Taruna; A.M. Wibowo; Umi Muzayanah; Nugroho Eko Atmanto; Ahmad Muntakhib
EDUKASI: Jurnal Penelitian Pendidikan Agama dan Keagamaan Vol. 20 No. 1 (2022): EDUKASI: Jurnal Penelitian Pendidikan Agama dan Keagamaan
Publisher : Badan Litbang dan Diklat Kementerian Agama RI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32729/edukasi.v20i1.1227

Abstract

For some years, people have regarded madrasah as the second-class education, but the perception is getting better now due to some evidences. This article is discussing about people’s perception on madrasah’s education services in Central Java. By using a qualitative approach, the study revealed the important results. First, recently, the trend of the number of madrasah and the students has steadily increased, while the number of (secular) schools and their students has shown a decreasing line.  Second, generally speaking, people’s perception on madrasah’s educational services in Central Java is good in all five dimensions. The highest score is given to assurance dimension while the lowest is given to the reliability. Third, Islamic values, good character, and qualified human resources are the strengths to which attract people to enroll their children to madrasah, while facilities and infrastructures are madrasah’s weaknesses.
Madrasah Ibtidaiyah Satisfaction Towards The Performance Of Their Supervisors A.M. Wibowo; Dwi Istiyani
Nadwa: Jurnal Pendidikan Islam Vol 16, No 2 (2022)
Publisher : FITK UIN Walisongo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21580/nw.2022.16.2.10690

Abstract

This article aimed to measure the satisfaction of Madrasah Ibtidaiyah toward the performance of their supervisors in Kebumen Regency, IndonesiaThis research is important because the performance of madrasa supervisors is thought to affect the quality of education in Madrasas, both managerial and academic. The object of the research was conducted at the madrasah ibtidaiyah education unit with a locus in Kebumen Regency, Central Java. The Madrasah ibtidaiyah satisfaction toward the performance of supervisors was measured based on the expectations and reality of responsiveness, reliability, empathy, assurance, and tangibles of supervisors to madrasah ibtidaiyah. Through the analysis of the Customer Satisfaction Index (CSI), this study found out two conclusions. First, there was an unbalanced ratio of the number of supervisors to the number of Madrasah Ibtidaiyah. Second, although the unbalanced ratio number of supervisors and Madrasah Ibtidaiyah, Madrasah Ibtidaiyah were satisfied toward the supervisory performed by their supervisors, both managerial and academic.