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All Journal ILKOM Jurnal Ilmiah JPPM (Jurnal Pengabdian dan Pemberdayaan Masyarakat) Jurnal Informatika Kaputama (JIK) Jusikom: Jurnal Sistem Informasi Ilmu Komputer Jurnal Vokasi JTIK (Jurnal Teknik Informatika Kaputama) G-Tech : Jurnal Teknologi Terapan Rambideun : Jurnal Pengabdian Kepada Masyarakat International Journal of Engineering, Science and Information Technology Jurnal Tika I-Com : Indonesian Community Journal Sisfo: Jurnal Ilmiah Sistem Informasi Jurnal Energi Elektrik Jurnal Teknologi Terapan and Sains 4.0
Yulisda, Desvina
Universitas Malikussaleh
Agriculture, Biological Sciences & Forestry Astronomy Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Library & Information Science Materials Science & Nanotechnology Mathematics Mechanical Engineering Physics Public Health Social Sciences Transportation Other

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Journal : Jurnal Tika

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Analisis Tingkat Kemampuan (Capability Level) Teknologi Informasi Menggunakan Framework Cobit 2019 Domain DSS (Deliver, Service, And Support) Studi Kasus Diskominfo Kota Pematang Siantar Angga Pratama; Desvina Yulisda; Mutiara Fajar
Jurnal Tika Vol 8 No 1 (2023): Jurnal Teknik Informatika Aceh
Publisher : Fakultas Ilmu Komputer Universitas Almuslim Bireuen - Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51179/tika.v8i1.1781

Abstract

The development of technology and information has impacted organizations, both private and government agencies. The Office of Communication and Informatics of the City of Pematangsiantar is one of the Regional Apparatus Organizations (OPD) with the main task of implementing government affairs in communication and informatics. This research was conducted to find out whether the existing information technology at the Communication and Informatics Office of Pematangsiantar City was running optimally. This study analyzes the capability level (Capability Level) of Information Technology Management in the Pematangsiantar City Communication and Informatics Office using the COBIT (Control Objective for Information and Related Technology) 2019 Domain DSS (Deliver, Service, and Support) framework which focuses on providing support information technology operational services. The data collection methods used are observation and questionnaire methods. Based on data collection through questionnaires from 10 respondents, the average Capability Level Domain DSS result was 3.00 Defined Process, which means that the management of agency information technology uses clearly defined organizational assets and procedures, the process of achieving its goals is now much more organized
Co-Authors Ananda Faridhatul Ulva Andik Bintoro Angga Pratama Ar Razi Badriana, Badriana Bakhtiar - Ebi Putra Eka susanti Eka Susanti Emi Maulani Eri Saputra Gita Perdinanta Himmatur Rijal Ilham Sahputra Muhammad Fauzan Muhammad Habib munirul ula Mutammimul Ula Muthmainnah S.Kom, M.Kom, Muthmainnah Mutiara Fajar Muzakir Nur Nurdin Nurdin Nurul Hayati Harahap Rahayu Rahayu Rahma Fitria Rahma Fitria Rika Aulia Rizki Setiawan Rizky Putra Fhonna Salsa Nurfasha Sayed Fachrurrazi Susanti Susanti Veri Ilhadi Yofita Sandra, S.Pd., M.Pd., Zico Farlin, Dr. Budiwirman, M.Pd., Zurhijjah Zurhijjah