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Nurlailah Badariah
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Electrical & Electronics Engineering Energy Industrial & Manufacturing Engineering

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PERANCANGAN RUTE FORKLIFT TRUCKS UNTUK MEMINIMASI WAKTU PERJALANAN Nurlailah Badariah; Docki Saraswati; Astari Putri Dwityaningsih
JURNAL TEKNIK INDUSTRI Vol. 5 No. 3 (2015): Volume 5 No 3 Novemberi 2015
Publisher : Jurusan Teknik Industri, Fakultas Teknologi Indusri Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (161.75 KB) | DOI: 10.25105/jti.v5i3.1520

Abstract

The purpose of this study is to minimize the travel time of forklift trucks. Currently thetotal travel time for the nine locations that using forklift trucks is 41.39 minute, and the averagetime for activities in each site is constant 90.15 minutes. The main problem shown by the researchis that the travel time has not reached the optimal time. The result from random sampling methodis 38.17 minutes. The solution reached from Genetic Algorithm is 34.80 minutes as the route fromMaintenance Cutting Logistic Gas Metering Regulating Station Fabrication Transformer Tank Fabrication General Fabrication Stamping Products WarehouseMaterial Warehouse and back to Maintenance with 16% of decreased travel time from priorcondition optimized by Genetic Algorithm.
PERANCANGAN KINERJA CUSTOMER RELATIONSHIP MANAGEMENT DENGAN MENGGUNAKAN METODE CUSTOMER RELATIONSHIP MANAGEMENT SCORECARD Nurlailah Badariah; Didien Suhardini; Agung Wahyu Rahmanto
JURNAL TEKNIK INDUSTRI Vol. 3 No. 1 (2013): Volume 3 No 1 Maret 2013
Publisher : Jurusan Teknik Industri, Fakultas Teknologi Indusri Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (321.802 KB) | DOI: 10.25105/jti.v3i1.1582

Abstract

Gading Indah Agency (GIA) is a company that has over than 25 years serving theneeds of print media distribution for its customers. By comparing customer complaint data inJune and December 2010, it is known that an increase in the number of customer complaintsagainst the service company by 0.73% which may indirectly indicate the declining performanceof the company. Therefore GIA requires a performance management that can measure theperformance of the company as a step to determine the position of the company and then usedas feedback for evaluation. Performance measurement in accordance with the GIA CRMScorecard is a method that has the perspective of customer-focused orientation. Stages ofdesigning a model of CRM Scorecard in the company's vision begins with the translationcompany's mission to the CRM Scorecard in four perspectives, namely Customer Value,Customer Satisfaction, Customer Interaction, Customer Knowledge and GIA have 10 strategicobjectives from the perspective of translation CRM Scorecard.
ANALISA SUPPLY CHAIN RISK MANAGEMENT BERDASARKAN METODE FAILURE MODE AND EFFECTS ANALYSIS (FMEA) Nurlailah Badariah; Dadang Surjasa; Yuda Trinugraha
JURNAL TEKNIK INDUSTRI Vol. 2 No. 2 (2012): Volume 2 No 2 Juli 2012
Publisher : Jurusan Teknik Industri, Fakultas Teknologi Indusri Universitas Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (495.707 KB) | DOI: 10.25105/jti.v2i2.7021

Abstract

Today PT. Jakarta Pertamina Unit Produksi Pelumas Jakarta (UPPJ) has some problems with inbound supply of raw materials. Deficiency dock may pose risks to the process of loading raw material base oil, resulting in delay in supply of raw materials. This delay could have an impact on other processes, such as delays to produce, and iddle of existing production facilities at the plant; it would be very detrimental to the company if the obstacle is often the case. Supply chain management is always influenced by three factors, namely how to reduce costs, reduce time and improve quality. If at first study on supply chain management is only classified in three categories, namely the field of operations, design and strategy, then this can be added to the four categories, namely the field of risk, which is commonly referred to as supply chain risk Management (SCRM). Based on the problems that occurred the first stage done is to identify risks in each process and then determine the influence of the effect in terms of cost, time and quality of the results of the determination of the influence. the next step is to determine the weights based on the severity of the bottleneck (severity), the possibility of resistance (Occurrence) and the possible causes of the barriers can be detected (Detection). The last step is to calculate the Risk priority Number (RPN) is obtained from the product of severity, Occurrence and Detection then obtained the highest priority for 144 the factors that most influence the leak rate of the production process.
Co-Authors Agung Wahyu Rahmanto Astar Putri Dwityaningsih Astari Putri Dwityaningsih Dadang Surjasa, Dadang Didien Suhardini Docki Saraswati Yuda Trinugraha