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All Journal Jurnal Studi Komunikasi dan Media Jurnal Ilmu Komunikasi DERIVATIF ETTISAL Journal of Communication Bisma: Jurnal Bisnis dan Manajemen Performance Jurnal Ilmiah LISKI (Lingkar Studi Komunikasi) Jurnal Manajemen Komunikasi Jurnal Ilmu Komunikasi dan Bisnis DIALEKTIKA Eduvest - Journal of Universal Studies eProceedings of Management Community Service Seminar and Community Engagement (COSECANT) Jurnal Communio: Jurnal Jurusan Ilmu Komunikasi
Mohamad Syahriar Sugandi
Universitas Telkom
Aerospace Engineering Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Health Professions Languange, Linguistic, Communication & Media Neuroscience Social Sciences Other

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Journal : Bisma: Jurnal Bisnis dan Manajemen

 1 
STRATEGI KOMUNIKASI DALAM IMPLEMENTASI SISTEM INFORMASI MANAJEMEN RUMAH SAKIT ONLINE DI RSUD PROF. DR. MARGONO SOEKARJO Dewi Pratesya Aulia Wardhani; Mohamad Syahriar Sugandi
BISMA: Jurnal Bisnis dan Manajemen Vol 15 No 2 (2021)
Publisher : Jurusan Manajemen Fakultas Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19184/bisma.v15i2.23993

Abstract

Prof. Dr. Margono Soekarjo Hospital (RSMS) is a Hospital in Purwokerto that developed an innovation of a hospital information system called RSMS Online to improve their health services to patients. The objective of this study was to determine the communication strategy in the implementation of RSMS Online. A theoretical approach from the diffusion of innovation and communication planning was used to determine pre-implementation, implementation, and post-implementation stages. This research used a single case study method. The data was collected through direct observation, interviews, and documentation. The results revealed that the communication strategy in implementing RSMS online consists of three stages: pre-implementation, implementation, and post-implementation. The implementation of RSMS Online provides benefits for patients and the RSMS Hospital. The supporting factors that reinforce the implementation of RSMS Online are the commitment of all employees, human resource skills, technology and information support, provision of information facilities and public computer equipment, and access to internet networks. Meanwhile, the diversity of patient backgrounds and limitations of patients who have devices to access the online system and internet quota are the barriers that impede the implementation of RSMS Online. Keywords: Hospital Information System, Implementation, Socialization
Co-Authors Abdul Lathif Adi Bayu Mahadian ADRIO KUSMAREZA ADIM Arie Prasetio Della Khadijjah Chrishma Anugerah Dewi Pratesya Aulia Wardhani Diana Fitri Kusuma Ezra Yanuarista Rosa Hafifa Zuhra Sanusi Jessica Aprillia Putri Gumilar Karina Aprilia Kumala Hayati Rah Utami Nugrahani Rhadiyah Tsabita Rosaldi Christian Vira Triwiarma