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All Journal Jurnal Studi Pemerintahan Journal of Government and Civil Society Otoritas : Jurnal Ilmu Pemerintahan Abdimas Dewantara POLITICO J-Dinamika: Jurnal Pengabdian Kepada Masyarakat Metafora: Education, Social Sciences and Humanities Journal Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Journal of Community Development JIWAKERTA: Jurnal Ilmiah Wawasan Kuliah Kerja Nyata Jurnal Penelitian Ilmu Sosial dan Eksakta National Multidisciplinary Sciences Pubmedia Social Sciences and Humanities Indonesian Journal of Public Administration Review Buletin Antropologi Indonesia
Ria Angin
Universitas Muhammadiyah Jember
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Nursing Physics Public Health Social Sciences

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Journal : Indonesian Journal of Public Administration Review

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Inovasi Menuju Transformasi Digital dalam Pelayanan Publik Kajian Sistem Manajemen Pelayanan Desa (SIMPEDA) di Desa Balung Lor Vella Nur Cahya Ningtyas; Ria Angin
Indonesian Journal of Public Administration Review Vol. 1 No. 1 (2023): November
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/par.v1i1.1937

Abstract

Digital transformation is largely seen as a cultural shift that changes the way governments work, communicate, and deliver services, but can also have far-reaching implications, including changing organizational structures and cultures. One of the efforts made by the Jember Regency Government to innovate in digital transformation is by launching the SIMPEDA (Village Service Management System) application for villages in Jember Regency, one of which is Balung Lor Village. This research aims to describe the service transformation process before and after the existence of SIMPEDA in Balung Lor Village. This research uses a qualitative descriptive research method by collecting data through interviews, observation and documentation. The results of the research show that the implementation of the SIMPEDA innovation has gone very well in Bakung Lor Village and they have benefited from this innovation even though there are also negative impacts. Apart from that, according to the study findings, researchers found weaknesses. The theory put forward by Rogers does not cover innovation culture. Rogers' theory does not explain how innovation culture also requires changes in behavior in providing services from manual to digital-based.
Co-Authors Abu Ayub Ansori Adinda Anggraeni Oktantri Ansori, Abu Ayub Awatiful Azza Diyan Indriyani Faozen Faozen Fauziyah Fauziyah Hary Yuswadi Hesti Dwi Astutik Himawan Bayu Patriadi Juariyah Juariyah Nur Dyah Gianawati Oktavianto, Hardian Putri Robiatul Adawiyah Syukron Abdillah Vella Nur Cahya Ningtyas Vella Nur Cahya Ningtyas