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Journal : Jurnal Teknik Industri

HUBUNGAN ANTARA KNOWLEDGE SHARING CAPABILITY, ABSORPTIVE CAPACITY DAN MEKANISME FORMAL: STUDI KASUS INDUSTRI TEKNOLOGI INFORMASI DAN KOMUNIKASI DI INDONESIA Andrawina, Luciana; Govindaraju, Rajesri; Samadhi, TMA Ari; Sudirman, Iman
Jurnal Teknik Industri Vol 10, No 2 (2008): DECEMBER 2008
Publisher : Institute of Research and Community Outreach - Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (218.031 KB) | DOI: 10.9744/jti.10.2.pp. 158-170

Abstract

Knowledge is currently viewed as an important strategic resource in companies in order to gain competitive advantage. However, the success in generating competitive advantage will depend on the company’s ability to acquire and assimilate knowledge (potential absorptive capacity) and to transform and exploit knowledge (realized absorptive capacity). This research proposed three hypotheses by processing the sampled data of 114 companies of information and communication technology industry in Indonesia. Based on the results, this study finds that knowledge sharing capability significantly influences potential absorptive capacity and the company’s ability to acquire and assimilate knowledge has a positive influence towards the company’s ability to transform and to exploit knowledge. The relationship between potential absorptive capacity and realized absorptive capacity is moderated by formal mechanism. Abstract in Bahasa Indonesia: Pengetahuan saat ini dipandang sebagai sumber daya strategis yang penting bagi perusahaan untuk dapat memiliki keunggulan bersaing. Kesuksesan perusahaan menghasilkan keunggulan bersaing tergantung pada kemampuan perusahaan mengakuisisi dan mengasimilasi pengetahuan (potential absorptive capacity) dan mentransformasi dan mengeksploitasi pengetahuan (realized absorptive capacity). Penelitian ini mengajukan tiga hipotesis dengan mengolah data sampel dari 114 perusahaan pada industri teknologi informasi dan komunikasi di Indonesia. Hasil penelitian menemukan bahwa knowledge sharing capability berpengaruh signifikan terhadap potential absorptive capacity, kemampuan perusahaan mengakuisisi dan mengasimilasi berpengaruh signifikan terhadap kemampuan mentransformasi dan mengeksplotasi pengetahuan. Hubungan antara potential absorptive capacity dan realized absorptive capacity dimoderasi oleh mekanisme formal. Kata kunci: knowledge sharing capability, potential absorptive capacity, realized absorptive capacity, mekanisme formal, industri teknologi informasi dan komunikasi.
E-BUSINESS INITIATIVES IN INDONESIAN MANUFACTURING SMES Saptadi, Singgih; Sudirman, Iman; Samadhi, TMA Ari; Govindaraju, Rajesri
Jurnal Teknik Industri Vol 16, No 2 (2014): DECEMBER 2014
Publisher : Institute of Research and Community Outreach - Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (434.862 KB) | DOI: 10.9744/jti.16.2.139-148

Abstract

The role of information technology (IT) in improving companies? competitiveness, including small and medium enterprises (SMEs), has been widely accepted. But, the IT investment will be in vain, if SMEs do not align their business and IT. There is a need to develop a framework of business-IT alignment. The framework development requires an understanding of the patterns of IT implementation in supporting SMEs? business (e-business initiatives). This paper presents an empirical study on e-business initiatives in Indonesian manufacturing SMEs. The study uses 41 business processes that are grouped into three business focuses: supplier side, internal side and customer side. Based on the complexity of IT support to business processes, supplier side score, internal side score, customer side score and global score can be calculated. These scores are used to develop e-business initiative groups by using cluster analysis. After validated using discriminant analysis, the cluster analysis gives five e-business initiatives. First initiative is e-business implementation in three sides of business focuses, although in the early stage. Second initiative is IT implementation with internal side focus. Third initiative is e-business with customer side focus. The fourth is initiative that focuses on internal and customer side. The last is e-business initiative that balances and extends IT implementation on the three sides of business focuses. Then, this paper explains the differences between e-business initiatives.
Change Management Perspectives in an ERP Module Implementation: A Case Study in a Telecommunication Company Simatupang, Tota; Govindaraju, Rajesri; Amaranti, Reni
Jurnal Teknik Industri Vol 18, No 1 (2016): JUNE 2016
Publisher : Institute of Research and Community Outreach - Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (421.267 KB) | DOI: 10.9744/jti.18.1.51-62

Abstract

Successful Enterprise Resource Planning (ERP) projects require change management to support the integration of the ERP systems into work environment because ERP imple¬men¬tations involve lots of changes on technical infrastructures, business processes, organization structure, rules and skills of people in the organization. This study was aimed to explain the challenges in implementing an ERP module in a Indonesian telecommunication company, focusing on the change management process involves in the project. A case study at a tele¬com¬munication company was used to collect empirical data and to analyses important aspects of project arrangements that will have an impact on the change management process accompanying the ERP implementation project. The following two aspects of changes were analyzed as the impact of ERP implementation: changes in individual behaviors and changes in the organisational practices. Based on the empirical study, two important aspects of change management effectiveness in the project and post-project stage were highlighted: alignment of the organization structure to support IT-business collaboration and alignment of employee orientation towards effective use of ERP systems. Besides, this study also highlighted that it is important to plan and execute change management process in the post-project stage to obtain benefits from ERP implementation.
HUBUNGAN KNOWLEDGE SHARING BEHAVIOR DAN INDIVIDUAL INNOVATION CAPABILITY Aulawi, Hilmi; Govindaraju, Rajesri; Suryadi, Kadarsah; Sudirman, Iman
Jurnal Teknik Industri Vol 11, No 2 (2009): DECEMBER 2009
Publisher : Institute of Research and Community Outreach - Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (137.282 KB) | DOI: 10.9744/jti.11.2.PP. 174 – 187

Abstract

This paper is based on an idea that employee’s capability to create innovation is a key factor which will determine company’s ability to survive a tough competition. Some researchers argue that employee’s capability to innovate can be enhanced by improving knowledge sharing activities. Through such activities, knowledge can be shared out, implemented, and developed. Additionally, it stimulates employees to think more critically and creatively so as to create advantageously new knowledge. Therefore, the objective of this paper is to analyze a relationship between employee’s behavioral knowledge sharing and individual innovation capability. This research uses a qualitative analysis and employs a case study of two telecommunication companies. Finally, this paper suggests that behavioral knowledge sharing encompasses an essential role in developing individual innovation capability. Abstract in Bahasa Indonesia: Penelitian ini dilatarbelakangi oleh suatu pandangan bahwa kemampuan karyawan untuk selalu menghasilkan inovasi, merupakan faktor kunci bagi suatu perusahaan untuk dapat bertahan dalam kondisi persaingan yang ketat. Beberapa peneliti berpandangan bahwa salah satu upaya yang dipandang efektif dalam meningkatkan kemampuan inovasi karyawan di perusahaan adalah melalui pengembangan aktivitas knowledge sharing (KS), karena melalui aktivitas tersebut, knowledge dapat disebarkan, diimplementasikan dan dikembangkan. Di sisi lain, KS dapat merangsang individu untuk mampu berfikir lebih kritis dan kreatif, sehingga pada akhirnya dapat menghasilkan knowledge baru yang berguna bagi perusahaan. Oleh sebab itu, penelitian ini bertujun untuk menganalisis hubungan antara KS behavior karyawan dengan individual innovation capability. Penelitian menggunakan analisis kualitatif. Melalui case study di dua perusahaan yang bergerak dalam bidang telekomunikasi di Indonesia, diperoleh gambaran bahwa KS behavior berperan dalam mendorong individual innovation capability. Kata kunci: knowledge sharing behavior dan individual innovation capability.
Information System Quality and Its Impact on Individual Users’ Benefit: Analysing the Role of Knowledge Enablers Sudirman, Iman; Govindaraju, Rajesri; Pratiwi, Andara Arie
Jurnal Teknik Industri Vol 16, No 2 (2014): DECEMBER 2014
Publisher : Institute of Research and Community Outreach - Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (312.142 KB) | DOI: 10.9744/jti.16.2.65-72

Abstract

With increasing competitive pressures, companies are trying to improve the quality of their processes and the work quality of their. This fact has triggered the companies to improve their information systems. Having made some investments in IT systems, those companies look for ways to gain benefits from their investments. The benefit from IS investment arise when the use of information system (IS) provides some positive impact to the organisation in terms of business impacts and individual impacts. Thus, investigating IS impact for individual user„s performance is very important. This study explores the effect of IS quality on individual benefits. The influence of six moderating variables related to knowledge enablers on the impact of IS quality on individual benefits was studied. The six moderating variables are: collaboration, trust, learning, centralisation, expertise, and formalisation. Data was collected using questionnaires distributed at two big private companies in Indonesia. Data processing was done with the help of SPSS software. After factor analysis, IS quality was split into two variables: Information quality and System and service quality. The study found that both the variables influence the perceived individual benefits significantly. The influence of information quality on individual benefit is positively moderated by expertise, learning, centralisation and formalisation. Finally, the influence of system and service quality on individual benefit is positively moderated by expertise and formalization.