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KETERKAITAN ANTARA DIMENSI PERKEMBANGAN KARIR, KOMITMEN AFEKTIF, DAN TURNOVER INTENTION Yoppi Syahrial; Ardian Prima Putra; Ariyani Wahyu Wijayanti
Riset Manajemen dan Akuntansi Vol 10, No 1 (2019)
Publisher : STIE Atma Bhakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36600/rma.v10i1.92

This study examines the relationship of four dimensions in career development those are increased career goals, professional ability, promotion speed and increased remuneration, toward an affective commitment, and a turnover intention. The sample is employees of PT. Aksara Solopos in the amount of 100 respondents. A survey method was used in this study to be data collection method and it was done by distributing questionnaires directly to respondents. Structural Equation Modeling (SEM) was used for data analysis and the results show that the dimensions of career development.The method of data collection in this study used a survey method by distributing questionnaires directly to respondents. Data analysis using Structural Equation Modeling (SEM). The test results show that the dimensions of career development (increased career goals, professional ability, promotion speed and increased remuneration) influence increased career goals, professional ability, promotion speed and increased remuneration, furthermore that affective commitment negatively influence turnover intention.

Pendampingan Pelaksanaan Survey Kepuasan Pelanggan Pada Coffee Shop Cekopi di Mendungan, Kartasura Salman Faris Insani; Ariyani Wahyu Wijayanti; Bambang Nur Cahyaningrum
WARTA LPM WARTA LPM, Vol. 23, No. 2, September 2020
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/warta.v23i2.9332

Cekopi adalah usaha kecil dan menengah yang bergerak di bidang bisnis coffee shop. Berdasarkan data penjualan, diperoleh informasi bahwa kedai kopi tersebut mengalami fluktuasi penjualan pada tahun 2018. Hal ini dipicu oleh adanya persaingan antar coffee shop yang semakin sengit. Strategi yang dipilih cekopi untuk menyikapi kondisi tersebut adalah dengan berkomitmen untuk meningkatkan hubungan baik dengan pelanggan. Strategi yang mereka pilih untuk mengelola hubungan pelanggan adalah dengan melakukan riset pasar melalui survey kepuasan pelanggan. Melalui survey kepuasan pelanggan, cekopi berharap dapat menggali kebutuhan, keinginan, dan perilaku pelanggan sebagai dasar untuk pengembangan bisnis mereka di masa mendatang. Hingga saat ini, cekopi belum memiliki pengetahuan yang cukup terkait dengan pelaksanaan survey kepuasan pelanggan. Hal ini dikarenakan cekopi belum pernah melaksanakan kegiatan tersebut sebelumnya. Dapat disimpulkan bahwa pelaksanaan riset pasar melalui survey kepuasan pelanggan yang terstruktur dan terdokumentasi dengan baik saat ini merupakan hal krusial bagi cekopi. Untuk menjawab permasalahan tersebut, Tim PKM Universitas Veteran Bangun Nusantara Sukoharjo menyelenggarakan kegiatan pendampingan pelaksanaan survey kepuasan pelanggan yang dilaksanakan dalam enam tahap, yaitu: sosialisasi konsep survey kepuasan pelanggan, merancang kuesioner dan format, merancang prosedur sampling, menyiapkan data, menginterpretasikan hasil survey, serta penyusunan arsip atau dokumentasi kegiatan survey kepuasan pelanggan. Berdasarkan evaluasi kegiatan yang telah dilakukan, diketahui bahwa pada masing-masing tahapan kegiatan skor posttest mengalami peningkatan ≥ 25 % dari pada skor pretest. Hasil ini menunjukkan mitra UMKM mengalami peningkatan pengetahuan dalam hal pelaksanaan survey kepuasan pelanggan dan pengarsipan hasil kegiatan survey kepuasan pelanggan. Luaran dari kegiatan ini adalah laporan survey kepuasan pelanggan UMKM coffee shop Cekopi tahun 2019. Berdasarkan indikator yang telah diukur, dapat disimpulkan bahwa kegiatan pendampingan, penyuluhan, dan pelatihan survey kepuasan pelanggan untuk mitra UMKM coffee shop Cekopi dinyatakan berhasil.

Analisis Anteseden Kewirausahaan Di Perusahaan Keluarga Ariyani Wahyu Wijayanti; Salman Faris Insani
Jurnal Ekonomi dan Bisnis Vol 19 No 2 (2016)
Publisher : Fakultas Ekonomika dan Bisnis Universitas Kristen Satya Wacana

This research examines and analyzes the corporate entrepreneurship antecedent in family firms; the willingness to change, generation involvement, perceived technological opportunity, and strategic planning. The samples of this research are family firms which located in the center of batik industry in Surakarta, Sukoharjo, and Sragen. Eighty two respondents in this study are business owners or respective family members who are involved in managing the organization and able to disclose required information for this research. The research used non-probability sampling and purposive sampling as the method and technique. By using multiple regression analysis, the findings have shown that corporate entrepreneurship antecedent is a willingness to change and strategic planning, while generation involvement and perceived technological opportunity do not influence on corporate entrepreneurship.

Optimalisasi angket kepuasan konsumen melalui pemanfaatan aplikasi google formulir Salman Faris Insani; Ariyani Wahyu Wijayanti; Gustita Arnawati Putri
Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS) Vol 5, No 2 (2022): Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS)
Publisher : University of Islam Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33474/jipemas.v5i2.14386

Pandemi COVID-19 mempengaruhi dunia bisnis melalui penurunan perekonomian serta aktivitas lintas sektor dan wilayah di Indonesia. Kondisi ini merugikan bagi para pemilik UMKM di berbagai bidang. Menyikapi kondisi tersebut, tim kegiatan pengabdian masyarakat mengusulkan untuk melakukan pelatihan pelaksanaan angket kepuasan konsumen secara online, dengan menggunakan software google formulir. Usulan ini disetujui oleh 10 pemilik UMKM di berbagai bidang di kawasan solo raya sebagai mitra pengabdian. Untuk menjawab permasalahan, tim PKM menyelenggarakan kegiatan pengabdian melalui 3 tahapan yaitu sosialisasi, pelaksanaan, dan evaluasi. Tahapan pelaksanaan terbagi menjadi lima sub kegiatan yang terdiri dari mendesain angket dan format, mendesain teknik pengumpulan sampel dengan google formulir, mengelola data dengan google formulir, menginterpretasikan hasil, serta pengarsipan dengan aplikasi google drive. Hasil evaluasi membuktikan bahwa di setiap tahapan kegiatan nilai tes akhir menunjukkan peningkatan sebesar 25% dibandingkan dengan nilai tes awal. Temuan ini mengindikasi bahwa mitra UMKM memperoleh peningkatan pengetahuan dan kecakapan sesuai harapan. Dapat disimpulkan bahwa kegiatan pelatihan ini dinyatakan berhasil.

Antecedent and Consequences of Mall Value Salman Faris Insani; Ariyani Wahyu Wijayanti; Usman Sudarmaji; Maria Joy I. Idian
Journal of Management Studies and Development Vol. 1 No. 01 (2022): Journal of Management Studies and Development
Publisher : The Indonesian Institute of Science and Technology Research

This research contributes by using the concept and measurement of mall values to increase generalization, and to connect it with antecedent variables and their consequences. Variables measured in relation to the mall value concept in this study are shopping environments and consumer satisfaction. The respondents in this study were 210 mall shoppers at Hartono Lifestyle Mall Surakarta. The empirical results indicate mall value construct is an important issue on marketing strategy crafting in Hartono Lifestyle Mall Surakarta.

Innovative Work Behavior Karyawan Swasta Bagian Marketing Di Solo Raya: Ditinjau dari Organizational Justice dan Entrepreneurial Leadership Ariyani Wahyu Wijayanti
Journal Of Business, Finance, and Economics (JBFE) Vol 4, No 1 (2023): Journal Of Business, Finance, and Economics (JBFE)
Publisher : Universitas Veteran Bangun Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jbfe.v4i1.4092

This study aims to examine the effect of organizational justice and entrepreneurial leadership on innovative work behavior of private marketing employees in Solo Raya. The sample in this study were private marketing employees in Solo Raya as many as 97 respondents. The analytical tool used to determine the effect between the independent and dependent variables using multiple linear regression. Based on the results of the analysis, it shows that organizational justice and entrepreneurial leadership variables have a positive effect on innovative work behavior. With the implementation of good and balanced organizational justice and entrepreneurial leadership in a company, it will be able to create a comfortable work environment so that employees feel confident to introduce new ideas that they encounter.

Innovative Work Behavior Karyawan Swasta Bagian Marketing Di Solo Raya: Ditinjau dari Organizational Justice dan Entrepreneurial Leadership Ariyani Wahyu Wijayanti
Journal Of Business, Finance, and Economics (JBFE) Vol. 4 No. 1 (2023): Journal Of Business, Finance, and Economics (JBFE)
Publisher : Universitas Veteran Bangun Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32585/jbfe.v4i1.4092

This study aims to examine the effect of organizational justice and entrepreneurial leadership on innovative work behavior of private marketing employees in Solo Raya. The sample in this study were private marketing employees in Solo Raya as many as 97 respondents. The analytical tool used to determine the effect between the independent and dependent variables using multiple linear regression. Based on the results of the analysis, it shows that organizational justice and entrepreneurial leadership variables have a positive effect on innovative work behavior. With the implementation of good and balanced organizational justice and entrepreneurial leadership in a company, it will be able to create a comfortable work environment so that employees feel confident to introduce new ideas that they encounter.

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