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Inovasi Layanan Aplikasi e-Samsat Dalam Pembayaran Pajak Kendaraan Bermotor Di Provinsi Riau Evi Zubaidah; Lubis, Ema Fitri
Jurnal Niara Vol. 14 No. 2 (2021)
Publisher : FAKULTAS ILMU ADMINISTRASI UNIVERSITAS LANCANG KUNING

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (165.161 KB) | DOI: 10.31849/niara.v14i2.5216

Abstract

With the number of tax payment services at the Samsat office in Riau province, the community needs service innovation that is easier to access payment services for motorized vehicle taxes.So that the E-samsat service application emerged ,which is an online application that aims to serve and facilitate the public in paying motorized vehicle taxes.The purpose of this study is to describe in depth the innovation of the E-Samsat application service in the payment of motor vehicle tax in Riau Province as a form of excellent service at the E-Samsat office of Riau Province.This study uses the theory of Everett M.Rogers(2003) in Suwarno (2008:17). In its application,innovation has attributes inherent in the innovation.The innovation attributes referred to are as follows : Relative Advantage, Compatibility, Complexity,Triability (possibility to be tried),Observability (easily observed).The research method used in this research is descriptive method qualitative data collection techniques through interviews, observation and documentation. Data collection, data reduction, and drawing conclusions made on data analysis techniques.The results of this study indicate that the Relative Advantage is the easiness of the community in handling motorized vehicle tax payments (PKB).Compatibility (suitability) where the E-Samsat service innovation for the people of Pekanbaru city is in accordance with the current conditions of technological development. Complexity in which the innovation of E-Samsat services is not considered complicated in the implementation process.Then Triability (possibly tested) the people of Pekanbaru City who responded positively to the existence of E-Samsat service. Furthermore from Observability (ease of observation) with fairly simple service procedures electronically. Keywords : Innovation, Service, E- Samsat Riau Province
Implementasi Program Kota Layak Anak (KLA) di Kota Pekanbaru Ema Fitri Lubis; Evi Zubaidah
Jurnal EL-RIYASAH Vol 12, No 2 (2021): Desember 2021
Publisher : Universitas Islam Negeri Sultan Syarif Kasim Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24014/jel.v12i2.14298

Abstract

Penelitian ini bertujuan untuk mengetahui Implementasi Program Kota Layak Anak (KLA) Kota Pekanbaru dan apa hambatan yang ditemui dalam Implementasi Program Kota Layak Anak (KLA) Kota Pekanbaru. Metode yang digunakan dalam penelitian ini adalah deskriptif kualitatif, pengumpulan data dengan cara wawancara, observasi, dan dokumentasi dengan Informan kunci dan informan susulan dari Program KLA. Hasil Penelitian menunjukkan berdasarkan Indikator Komunikasi berada pada kategori kurang terimplementasi, Sumber daya masih belum adanya anggaran yang mencukupi dalam implementasi program, disposisi terlihat bahwa komitmen dari implementor kebijakan sudah terlaksana namun belum maksimal, dan Struktur Birokrasi perlunya penguatan kelembagaan dalam implementasi program Kota Layak Anak.
MODEL ALTERNATIF KEBIJAKAN PENYALURAN DANA FEE ALAM DI DESA SUNGAI ARA KABUPATEN PELALAWAN PROVINSI RIAU Rosmita Mita; Herman; Ema Fitri Lubis
KEMUNTING Vol 1 No 2 (2020): JULI
Publisher : PROGRAM STUDI ILMU ADMINISTRASI NEGARA. UNIVERSITAS KARIMUN

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Tanaman kehidupan merupakan tanaman untuk tujuan peningkatan kesejahteraan masyarakat yang dapat berupa tanaman pokok yang menghasilkan hasil hutan kayu dan/atau tanaman yang menghasilkan hasil hutan bukan kayu, dan/atau tanaman yang bermanfaat bagi masyarakat yang dikelola melalui pola kemitraan antara masyarakat dengan pemegang IUPHHK-HTI yang bersangkutan. Dengan dana fee alam besar yang digelontorkan oleh perusahaan, sangat disayangkan apabila dana tersebut hanya sebagai dana habis pakai, dalam arti tidak ada nilai ekonomi berkelanjutan oleh masyarakat. Jika dana tersebut dikelola dengan sedemikian rupa maka masyarakat Desa Sungai Ara akan produktif dibidang ekonomi. Misalnya ada pemberdayaan berupa bantuan modal UMKM, membangun/memperbaiki pasar, kegiatan bidang pendidikan, kesehatan, pembangunan, pariwisata, olahraga, pertanian, peternakan dan kegiatan lainnya. Oleh sebab itu, perlu adanya suatu model laternatif kebijakan untuk mengelola penyaluran dana fee alam di Desa sungai ara tersebut. Metode yang digunakan dalam tulisan ini yaitu studi kepustakaan. Hasil analisis yang dilakukan terhadap permasalahan tersebut penulis menggunakan Model Alternatif Kebijakan dalam rangka penyaluran dan pengelolaan dana fee alam tersebut yang terdiri dari Technical Feasibility, Economic and Financial Fossibility, Political Viability dan Administrative Operability dimana model alternatif kebijakan diatas sangat baik digunakan dalam rangka penyaluran dana fee alam tersebut
IMPLEMENTASI PROGRAM MASYARAKAT BERBASIS RUKUN WARGA (PMB-RW) DI KELURAHAN SIDOMULYO BARAT KECAMATAN TAMPAN KOTA PEKANBARU Evi Zubaidah; Ema Fitri Lubis
WEDANA: Jurnal Kajian Pemerintahan, Politik dan Birokrasi Vol. 4 No. 2 (2018): Oktober
Publisher : UIR PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25299/wedana.2018.vol4(2).2939

Abstract

This research aims to the implementation of the community empowerment program based on citizens (pmb-rw) in the village of west subdistrict sidomulyo and what constraints encountered in implementing of the community empowerment program based on citizens (pmb-rw) in the village of west subdistrict sidomulyo. The methods used in this research is descriptive, qualitative data collection by way of interviews, observation, and documentation with the (PMB-RW) Program Coordinator-RW Companion Facilitators in the town, in the village, Along the citizens Program PMB Users-RW. The results showed that in terms of the interests that are affected by the policy are enshrined the importance either to the Coordinator of the city and the region, as well as implementing the community users of the program, still less the maximum benefits and changes in get the target because of the program's not all involved in the activity, the position of taking and executing policies were in accordance with the mechanisms and conditions specified. Resources in terms of quality is quite adequate but felt less in terms of quantity. Obstacles encountered is in terms of understanding the society and communication is lacking. So too with the realization of the activities budget less.
Efektivitas Program Keluarga Harapan Dalam Penanggulangan Kemiskinan Ema Fitri Lubis; Evi Zubaidah
SOCIETAS Vol 9 No 2 (2020): Societas : Jurnal Ilmu Administrasi Dan Sosial
Publisher : Universitas Musamus, Merauke, Papua

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35724/sjias.v9i2.2801

Abstract

Poverty is still the biggest challenge in Indonesia today. It is closely related to health, education, toddlernutrition, etc. Numerous policies have been rolled out by the government to overcome this problem. Oneof them is Program KeluargaHarapan (PKH) from the Ministry of Social Affairs Republic of Indonesia.This research aims to find out the effectiveness of Program KeluargaHarapan in reducing the number ofpoverty and the inhibiting factors in implementing the program in KecamatanTenayan Raya, KotaPekanbaru. This research is using a quantitative method with a descriptive approach. The results of thisresearch are classified into three categories: effective, quite effective, and less effective. The respondentscategorized the input, process, and output of the program to be effective. 72% of 30 respondents thinkthat the input approach is effective. It means that the PKH implementation in the KecamatanTenayanRaya is following the objectives of the program. 71% of the respondents consider that the process of PKHaid distribution is following the Standard Operating Procedures. Besides, 77% of them think that thefamily who received support from the program met the proper criteria. Regarding the inhibiting factorsof this program, the respondents emphasized several aspects. The inhibiting factor for the effectivenessof this family expectation program includes; the lack amount of money given to the community; and poorcoordination between program officers and supervision.
FAKTOR - FAKTOR YANG MEMPENGARUHI PELAKSANAAN PROGRAM NASIONAL PEMBERDAYAAN MASYARAKAT MANDIRI PEDESAAN (PNPM MPD) (STUDI KASUS : KEGIATAN SIMPAN PINJAM PEREMPUAN DI NAGARI TANJUNG BETUNG KABUPATEN PASAMAN) Ema Fitri Lubis
PUBLIKA : Jurnal Ilmu Administrasi Publik Vol. 1 No. 2 (2015): Jurnal Publika
Publisher : UIR Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (260.512 KB) | DOI: 10.25299/jiap.2015.vol1(2).1565

Abstract

This research aims to find out the factors that influence implementation activities of the SPP (Women’s Saving and Loans) in Nagari Tanjung Betung, Regency of Pasaman. The method used in this research is descriptive qualitative research, data collection by means of interviews, observation, and documentation with UPK Team and community users group of SPP (Women’s Savings and Loans) in Nagari Tanjung Betung. The results showed that in terms of the interests that are affected by the policy are enshrined the importance either for UPK, implementing areas, and SPP funds users, still lack of the benefits and changes in the gain due to a goal from inappropriate programs, namely on Non RTM, more prioritize the smooth repayment compared the concept of empowerment, taking and executing layout policies were in accordance with the mechanisms and provisions laid down. Resources adequate in terms of quality but felt less in terms of quantity. Obstacles encountered are lacking of coordination and communication so that an understanding of the purpose of the SPP program to the community have not precise. Even so, with the construction will attempt by those who are still less so that there is no significant development for the efforts.
Efektivitas Program Pemberdayaan Masyarakat Berbasis Rukun Warga (PMB-RW) Dalam Mewujudkan Prinsip Tridaya Di Kota Pekanbaru Ema Fitri Lubis; Evi Zubaidah
PUBLIKA : Jurnal Ilmu Administrasi Publik Vol. 5 No. 2 (2019): Publika : Jurnal Ilmu Administrasi Publik
Publisher : UIR Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (372.03 KB) | DOI: 10.25299/jiap.2019.vol5(2).4188

Abstract

The PMB-RW Program aims to create and improve the quality of community life, both individually and in groups to participate in solving various problems related to efforts to improve the quality of life, independence, and community welfare. The purpose of this research is: To find out how the effectiveness of Community-Based Community Empowerment Program (PMB-RW) in Realizing Tridaya Principles in Pekanbaru City. And to analyze what are the factors that influence the Effectiveness of Community-Based Community Empowerment Program (PMB-RW) in Realizing Tridaya Principles in Pekanbaru City. This research uses qualitative research with descriptive methods. The findings of this study based on the indicators used are 1. The PMB-RW program process is seen from the communication, decision making, employee development until the socialization has been carried out because this program has been started from 2014. 2. The efficiency of the PMB-RW program is still considered ineffective. 3. Satisfaction of PMB-RW Program which is assessed from the level of apparatus performance, and the level of public / community. 4. The excellence of the PMB-RW program is judged by its satisfaction, consistency, and bureaucratic structure. 5. Development of PMB-RW programs that refer to intervention strategies and achievement of objectives.
Dinamika Pengembangan Wisata Halal Di Kota Pekanbaru Ema Fitri Lubis; Evi Zubaidah; Neri Widya Ramailis; Meldawati
ASKETIK: JURNAL AGAMA DAN PERUBAHAN SOSIAL Vol. 6 No. 2 (2022): Asketik: Jurnal Agama dan Perubahan Sosial
Publisher : Prodi Sosiologi Agama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30762/asketik.v6i2.889

Abstract

The development of halal-based tourism requires planning, Implementation, and control efforts, to create added value as desired. One is implementing the Indonesian halal tourism logo and the Halal Tourism Halal Logo. Halal Tourism is an additional service that is part of tourism. The research was conducted to analyze and explain the Implementation of Halal Tourism Development in Pekanbaru City. This research was conducted using indicators of Implementation according to Edward III, namely first Communication, second Resources, third Disposition and fourth bureaucratic structure. This type of research uses descriptive with qualitative methods. The study results are based on indicators of Communication, resources, disposition, and bureaucratic structure. Communication activities in the form of socialization by the implementor have been carried out through various media, namely social media, the web, and promotion through local television media. However, consistency still needs to be improved. Not a few of the community/business people themselves still need to understand the concept of halal tourism, steps in the Implementation of halal tourism development have been at the stage of making a decree (SK) Accelerating the Development of Halal Tourism. Halal certificates in several culinary businesses and restaurants must be implemented better. There are budget constraints owned by the Pekanbaru City Culture and Tourism Office, so the Implementation of halal tourism development activities has yet to be maximally achieved.
PENGARUH STORE ATMOSPHERE TERHADAP KEPUASAN KONSUMEN PADA AYAM PENYET CINDELARAS BAGAN BATU KABUPATEN ROKAN HILIR Ema Fitri Lubis; Herman; Tirza Tantri Indira
Jurnal PubBis Vol 7 No 1 (2023)
Publisher : stiatabalong.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35722/jurnalpubbis.v7i1.722

Abstract

Atmosphere (Store Atmospere) is one of the things that restaurant and cafe owners can do to compete with their competitors, because Store Atmospere can be one of the things that can increase consumer satisfaction when visiting the store. The purpose of this study was to analyze and explain the effect of sotre atmosphere on consumer satisfaction in the Bagan Batu Cinderelas Penyet chicken, Rokan Hilir Regency. The research method used in this study is a quantitative method with a descriptive approach. Respondents in this study were 100 respondents by means of sampling using non-probability methods with incidental sampling techniques. Data collection methods consist of questionnaires, observations and documentation. Data analysis in this study used simple linear regression analysis. The results showed that variable X, namely store atmosphere, was categorized as good, while variable Y, namely customer satisfaction, was also categorized as good. For simple linear regression results show that store atmosphere has a significant relationship to customer satisfaction. It can be concluded that Store Atmosphere has a significant effect on Consumer Satisfaction in Cindelaras Penyet Chicken. Keywords : Store Atmospere, Consumer Satisfaction, Cindelaras Penyet Chicken
IMPLEMENTASI E-GOVERNMENT PADA LAYANAN RED ROSE DI KECAMATAN RUMBAI KOTA PEKANBARU Evi Zubaidah; Ema Fitri Lubis; Hendry Andry; Ananda Putri Khadijah
JURNAL TRIAS POLITIKA Vol 7, No 1 (2023): April 2023, Jurnal Trias Politika
Publisher : Universitas Riau Kepulauan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33373/jtp.v7i1.4897

Abstract

ABSTRACTThis research examines to see and measure the implementation of the Red Rose service application program both in general in providing all information related to the Rumbai sub-district, and specifically in managing information in the management of land documents in the Rumbai sub-district of Pekanbaru city. management of land documents in the Rumbai Sub-district of Pekanbaru City. The Red Rose service application is utilized for information management related to land documents in Rumbai Sub-district. The research method used is a qualitative approach, descriptive research type, with informant selection techniques using purposive sampling, and data analysis techniques using data reduction, data presentation, and conclusion drawing. From the results and discussion, it is concluded that the implementation of the Red Rose application is quite good because it is considered appropriate and provides changes related to people who do not yet have land ownership certificates given the ease of managing SKT with the application, but there is no community involvement with the use of the application. Furthermore, related to employee resources as operating the Red Rose service application is still very minimal. ABSTRAKTujuan dilaksanakannya penelitian ini adalah untuk melihat dan mengukur pelaksanaan program aplikasi layanan Red Rose baik secara umum dalam memberikan seluruh infomasi terkait kecamatan Rumbai, dan secara khusus dapat mengelola informasi dalam pengelolaan dokumen pertanahan di Kecamatan Rumbai Kota Pekanbaru. Aplikasi layanan Red Rose dimanfaatkan untuk pengelolaan informasi terkait dokumen pertanahan di Kecamatan Rumbai. Metode penelitian yang digunakan adalah pendekatan kualitatif, jenis tipe penelitian deskriptif, dengan tehnik pemilihan informan menggunakan purposive sampling, dan teknis analisis data menggunakan reduksi data, penyajian data, dan penarikan kesimpulan. Dari hasil dan pembahasan diperoleh kesimpulan bahwa Implementasi aplikasi Red Rose cukup baik karena dinilai tepat dan memberikan perubahan terkait masyarakat yang belum mempunyai surat kepemilikan tanah diberikan kemudahan dalam pengurusan SKT dengan aplikasi tersebut, akan tetapi belum adanya keterlibatan masyarakat dengan penggunaan aplikasi tersebut. Selanjutnya terkait dengan sumberdaya pegawai selaku pengoprasian aplikasi layanan Red Rose masih sangat minim.