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All Journal SMART BUSINESS JOURNAL

Saladin Ghalib

Prodi Ilmu Administrasi Bisnis/Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Lambung Mangkurat

Author-ID : 3132036

Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

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HUBUNGAN IKLIM ORGANISASI DENGAN WORK ENGAGEMENT PADA KARYAWAN PT. PLN (PERSERO) UPP KITRING KALBAGTENG 3 CABANG SAMPIT Nabila Tri; Saladin Ghalib; Fitriyadi Fitriyadi
Smart Business Journal Vol 1, No 2 (2021): Juli-Desember
Publisher : Lambung Mangkurat University

This Organizational Climate Relationship with Work Engagement of PT. PLN (Persero) UPP Kitring Kalbagteng 3 Sampit Branch. This study aims to examine Organizational Climate (X) with Work Engagement (Y) on the employees of PT. PLN (Persero) UPP Kitring Kalbagteng 3 Sampit Branch. The research approach used is a quantitative approach. Samples taken as many as 36 respondents with saturated sampling technique. Data collection uses a questionnaire, while data analysis uses product moment correlation. The results of the study prove that Organizational Climate is significantly related to Work Engagement of 0.711% or 71.1%. Based on this research it can be concluded that the better the Organizational Climate will be related to the increase in Work Engagement of PT. PLN (Persero) UPP Kitring Kalbagteng 3 Sampit Branch. Keywords: Organizational Climate and Work Engagement

Efektivitas Dalam Meningkatkan Kinerja Karyawan Pada Best Western Kindai Hotel Banjarmasin Ikhsan Rafi Hidayat; Saladin Ghalib; Fitriyadi Fitriyadi; Hairudinor Hairudinor
Smart Business Journal Vol 1, No 1 (2021): Januari-Juni
Publisher : Lambung Mangkurat University

This study aims to see whether the training provided by the Best Western Kindai Hotel Banjarmasin has been effective or not. In the process, this study uses qualitative methods where the results show that the training provided by the Best Western Kindai Hotel Banjarmasin to its employees has shown effective results in its implementation. .Basically, the company always wants every training that is carried out to be effective and produce effective output as well. In its efforts, the Best Western Kindai Hotel Banjarmasin always strives for how every training given is always effective and produces effective outputs too, by bringing in trainers who are competent in their fields with the hope of meeting the factors of effectiveness itself, such as Trainer Clarity, Training Place, Communication Trainers and Training Materials so as to achieve effective training and achieve the vision and mission of the company. Keywords : Training, Effectiveness, Trainer, Trainer Clarity, Training Place, TrainerCommunication, and Training Materials.

Pengaruh Diskon dan Kualitas Layanan Elektronik terhadap Kepuasan Pelanggan pada Aplikasi Tix ID di Kota Banjarmasin Nadya Eka Ermida; Saladin Ghalib; Nurul Wahyuni
Smart Business Journal Vol 1, No 1 (2021): Januari-Juni
Publisher : Lambung Mangkurat University

Marketing is all efforts that start from identifying the needs of consumers, determining the right product or service to be marketed, coordinating with other management functions, and developing offers through promotional and distribution strategies. This study aims to determine the effect of discounts and electronic service quality partially and simultaneously on customer satisfaction. Respondents in this study were users of the Tix ID application in Banjarmasin City who were taken using the accidental sampling technique, so that there were 110 respondents who used the Tix ID application as the research sample. Data collection techniques by means of questionnaires and data analysis techniques used are multiple linear regression analysis using SPSS 25.0. The results of this study indicate that partially the discount variable (X1) has no significant effect on customer satisfaction (Y) with a significant value of 0.293> 0.05 with a t value of 1.056 <t table 1.982, and electronic service quality (X2) has a significant effect on customer satisfaction (Y) with a significant value of 0.000 <0.05 with a value of t count 12.080> t table 1.982. Simultaneously, the discount variable (X1) and the quality of electronic services (X2) have a significant effect on customer satisfaction (Y) with a significant value of 0.000 <0.05 with a calculated F value of 84.978> F table 3.08. Keywords: Discounts, Electronic Service Quality, Customer Satisfaction

ANALISIS PENGARUH PRINSIP-PRINSIP GOOD CORPORATE GOVERNANCE PADA UMKM DI KOTA BANJARMASIN Ied Nabilah Nurlida; Saladin Ghalib
Smart Business Journal Vol 1, No 2 (2021): Juli-Desember
Publisher : Lambung Mangkurat University

MSME (Micro, Small and Medium Enterprises) has a crucial role in improving an economy because its number of business units keeps growing rapidly, contributing 60% of GDP and being able to absorb large numbers of workers, namely 97% of the total workforces in Indonesia. However, MSME's also have characteristics which contain potential weaknesses which could create problems. Therefore, MSME's need to implement a good governance for their businesses, one of which is by applying the principles of GoodCorporate Governance. This study aims to analyze the application of the principles of Good Corporate Governance at MSME's in Banjarmasin. This study is a qualitative research with a phenomenological approach, using descriptive analysis method and descriptive research type. Data collection techniques uses observation, documentation, and interviews. Data analysis techniques uses the qualitative interactive model of Miles and Huberman. The results of this study indicates that the studied MSME's have applied the principles of GCG in their business, although the size of the application itself varies for each one of them. (1) The principle of transparency has been well applied through the delivery of information orally and in writing in the form of simple notes or MSME's which tend to be willing to make good financial reports due to capital requirements from the bank or the government. (2) The principle of accountability has been well implemented because thereare details of the duties and responsibilities of each employee, the manager whose duty is to ensure that his employees produce good performance and are consistent in maintaining food quality. (3) The principle of responsibility has been applied quite well especially for MSME's whose capital is assisted by banks or the government where they are required to have a business license, in addition MSME's have responsibilities towards their workers and consumers. (4) The principle of independence has been implemented very well because generally MSME's tend to run family businesses. (5) The principle of fairness has been implemented excelently through an equal payroll system, providing opportunities to express opinions to stakeholders and fairness to consumers through the quality of food and services provided.Keywords : Good Corporate Governance, MSME's

Co-Authors Fitriyadi Fitriyadi Fitriyadi Fitriyadi Hairudinor Hairudinor Ied Nabilah Nurlida Ikhsan Rafi Hidayat Nabila Tri Nadya Eka Ermida Nurul Wahyuni

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