Vedyanto Vedyanto
Santu Petrus Junior High School

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Appropriate Sets of Criteria for Innovation Adoption of IS Security in Organizations Sandy Kosasi; Vedyanto Vedyanto; I Dewa Ayu Eka Yuliani
Proceeding of the Electrical Engineering Computer Science and Informatics Vol 5: EECSI 2018
Publisher : IAES Indonesia Section

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (252.072 KB) | DOI: 10.11591/eecsi.v5.1586

Abstract

Determining sets of criteria and alternatives becoming main priorities is essential to guarantee the success of innovation adoption of Information System (IS) security. The goal of this research was to select and determine important entities as representation of each criterion for managers in making decisions of innovation adoption of IS security. This research applied Technology-Organization-Environment (TOE) Framework, and Human-Organization-Technology-Fit (HOT-Fit) Model to map relative importance variables of criteria and alternatives. AHP Approach was applied for computation simulation to determine priorities of criteria and alternatives. Results show that a principal criterion is manpower of organizations. The eigen factor score is 4.398. Moreover, alternatives covering complexity, financial resources, intensity of competition, and CIO innovativeness have these respective eigen factors scores: 4.326, 9.307, 4.376, and 4.545.
Boosting E-Service Quality through IT Service Management of Online Stores Sandy Kosasi; Vedyanto Vedyanto; I Dewa Ayu Eka Yuliani
Proceeding of the Electrical Engineering Computer Science and Informatics Vol 6: EECSI 2019
Publisher : IAES Indonesia Section

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/eecsi.v6.1967

Abstract

The intention of conducting such the research was to evaluate mediating roles of IT service management on information system success model and IT governance, further boosting E-service quality. A method combining convergent triangulation and an explanatory, follow-up design was implemented. The population engaged middle-up online stores that have marketed products online in five-year time in West Kalimantan. Questionnaires were completed by 99 out of 112 managers. Quantitative analysis was performed through SEMPLS. In-depth interviews and FGDs with 5 key informants, however, yielded data used for qualitative analysis. Results conclusively reveal that information system success model is insignificant for E-service quality despite direct, positive influences gained. In other words, the business success of online stores has no reliance on this type of model. The focus should be on IT governance reinforcing IT service management. The fact is supported by qualitative findings emphasizing that such the governance is eminently influenced by information system success model and it is requisite to actualize IT service management for progressed E-service quality.