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Journal : MIMBAR (Jurnal Sosial dan Pembangunan)

E-Readiness and The Effectiveness of E-Participation in Indonesia Elisa Susanti; Ridho Harta; Bambang Agus Diana; Sawitri Budi Utami
MIMBAR (Jurnal Sosial dan Pembangunan) Volume 37, No. 1, Year 2021 [Accredited Sinta 2] No 10/E/KPT/2019]
Publisher : Universitas Islam Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (298.149 KB) | DOI: 10.29313/mimbar.v37i1.6931

Abstract

E-participation is a strategic factor in the era of digital governance and open government. The aim of this study is to describe e-readiness and the effectiveness of e-participation in Indonesia. This study focuses on social and economic aspects, specifically on groups of formal workers who are accustomed to using ICT (Information and Communication Technology). The method used is qualitative with informants from fifty-six districts/cities in Indonesia. Qualitative data analysis steps are carried out to obtain findings. The results of the study show that e-participation has not been effective in two-way forms and community involvement. The e-readiness of this community group is constrained by income, network infrastructure, and motivation in e-participation. This study finds that the development of e-participation stages is in line with the development of e-government and digital government stages, as well as rules in conventional participation. Fulfilling basic needs can be a motivation for e-participation and increase the perception of openness
Increasing Role of the Front Guard in Building Licensing Services in Building Management Information System Dwi Putranto Riau; Ridho Harta; Bambang Agus Diana
MIMBAR (Jurnal Sosial dan Pembangunan) Volume 38, No. 2, (Desember, 2022) [Accredited Sinta 2] No 10/E/KPT/2019]
Publisher : Universitas Islam Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29313/mimbar.v0i0.10463

Abstract

Abstract. This study aims to solve  the Building Management Information System service problem by the Guard Bureaucrats in issuing Building Permits and Building operability Certificates, which emphasize digital and integrated services with OSS. The implementation of SIMBG after PP 16 of 2021 regarding buildings brings the problem of frontline services that are not yet ready. The limited capacity and resources of DPMPTSP  that issue permits and Technical Offices that recommend PBG and SLF  technicalities need to improve coordination and be prepared, and many District/City  Governments have not drafted regional regulations on PBG levies. The research method uses descriptive qualitative. Collecting data through in-depth interviews and secondary data. Data  analysis uses data analysis techniques of data reduction, data presentation, and conclusion. This research resulted in a strategy to improve the performance of the front-line bureaucrats in SIMBG services by increasing limited institutional resources and capacity.