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All Journal EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Jurnal Pengabdian Masyarakat Bumi Raflesia Jurnal Ekonomi, Manajemen, Akuntansi dan Keuangan JURNAL MANAJEMEN MODAL INSANI DAN BISNIS (JMMIB) Jurnal Akuntansi, Manajemen Dan Ekonomi Islam (JAM-EKIS) Jurnal Entrepreneur dan Manajemen Sains Capacitarea : Jurnal Pengabdian Kepada Masyarakat
Marliza Ade Fitri
Universitas Muhammadiyah Bengkulu
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Environmental Science Languange, Linguistic, Communication & Media Social Sciences Other

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Journal : Jurnal Akuntansi, Manajemen Dan Ekonomi Islam (JAM-EKIS)

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PENGARUH STRES KERJA DAN KOMUNIKASI TERHADAP KINERJA KARYAWAN PT. INDOMARET KOTA MANNA KABUPATEN BENGKULU SELATAN Marliza Ade Fitri; Mardhiyah Dwi Ilhami; Herwan MDK
Jurnal Ilmiah Akuntansi, Manajemen dan Ekonomi Islam (JAM-EKIS) Vol. 5 No. 1 (2022): Jurnal Ilmiah Akuntansi, Manajemen, dan Ekonomi Islam
Publisher : Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (296.001 KB) | DOI: 10.36085/jam-ekis.v5i1.2978

Abstract

This study aims 1) to determine the effect of job stress on employee performance at PT. Indomaret, Manna City, South Bengkulu Regency. 2) To determine the effect of communication on the performance of employees of PT. Indomaret, Manna City, South Bengkulu Regency. 3) to determine the effect of work stress and communication on the performance of employees of PT. Indomaret, Manna City, South Bengkulu Regency. This type of research is a quantitative approach. The method used in this research is descriptive method. The population in this study were all employees of PT. Indomaret Kota Manna, South Bengkulu Regency, totaling 50 employees. samples of 50 employees of PT. Indomaret Kota Manna is part of the Rukis branch, Ibul branch, Kutau branch, Ampera branch and Padang Sialang branch, South Bengkulu Regency. Based on the results of research on the relationship between communication and work stress with employee performance at PT. Indomaret Kota Manna, South Bengkulu Regency, the following conclusions can be drawn: Job stress and communication together have an effect on the performance of PT. Indomaret, Manna City, Bengkulu Regency.
PENGARUH SERVICE EXCELLENCE, CUSTOMER EXPERIENCE DAN BRAND TRUST TERHADAP CUSTOMER LOYALTY (Studi Kasus Pengguna Jasa Grab di Kota Bengkulu) Ratnawili Ratnawili; Marliza Ade Fitri; Eti Arini
Jurnal Ilmiah Akuntansi, Manajemen dan Ekonomi Islam (JAM-EKIS) Vol. 4 No. 2 (2021): Jurnal Ilmiah Akuntansi, Manajemen dan Ekonomi Islam (JAM-EKIS)
Publisher : Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (683.563 KB) | DOI: 10.36085/jam-ekis.v4i2.3118

Abstract

                      ABSTRACTThis study aimed to determine the effect of Service Excellence, customers’ experience and Brand Trust toward customers’ loyalty to Grab service users Bengkulu city. This study used a sample of 95 online grab motorcycle taxi consumers in Bengkulu city. The data collection techniques used a questionnaire. The analysis technique of this study used multiple linear regression, coefficient of determination and hypothesis testing. The results of multiple regression research show a positive direction, namely Y = 0.261 + 0.209 X1 + 0.335X2 + 0.261 X3. The determination coefficient test of the adjusted R square is 0.476. This means that X1 (Service Excellence), X2 (customers’ experience) and X3 (Brand Trust) have a contribution to customers’ loyalty (Y) by 47.6% while the remaining 52.4% is influenced by other factors that are not examined in this research. The results of the hypothesis test partially show that Service Excellence has a positive and significant effect toward customers’ loyalty to Grab service users in Bengkulu city. Customers’ experience has a positive and significant impact on customers’loyalty to Grab service users in Bengkulu city. Brand Trust has a positive and significant effect toward customers’ loyalty to Grab service users in Bengkulu city. Simultaneous hypothesis test results show that Service Excellence, customerS’ experience and Brand Trust have a positive and significant effect toward customers’ loyalty to Grab service users in Bengkulu city.Keywords: Satisfaction, Trust, and Purchase Intention
PENGARUH MOTIVASI DAN PENGALAMAN KERJA TERHADAP PENGEMBANGAN KARIR KARYAWAN DI PT SANDABI INDAH LESTARI SELUMA Richy Pranaditya Faiztawali Adit; Marliza Ade Fitri
Jurnal Ilmiah Akuntansi, Manajemen dan Ekonomi Islam (JAM-EKIS) Vol. 6 No. 2 (2023): Jurnal Ilmiah Akuntansi, Manajemen, dan Ekonomi Islam (JAM-EKIS)
Publisher : Universitas Muhammadiyah Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini didasari pentingnya pengembangan karir karyawan guna untuk menghasilkan karyawan yang berkualitas. Responden penelitian ini adalah seluruh karyawan PT. Sandabi Indah Lestari Seluma yang berjumlah 100 orang, dengan metode pengambilan sampel yaitu simple random sampling. Hasil penelitian ini menunjukkan bahwa variabel motivasi dan pengalaman kerja secara simultan atau bersama-sama berpengaruh signifikan terhadap pengembangan karir karyawan PT. Sandabi Indah Lestari Seluma dengan nilai probabilitas (sig) 0.000 < 0.05. Serta motivasi dan pengalaman kerja secara parsial atau sendiri-sendiri berpengaruh terhadap pengembangan karir karyawan PT. Sandabi Indah Lestari Seluma dengan nilai probabilitas (sig) masing- masing variabel motivasi dengan nilai probabilitas (sig) 0.004 < 0.05 berpengaruh signifikan terhadap pengembangan karir karyawan dan pengalaman kerja dengan nilai probabilitas (sig) 0.000 < 0.05 berpengaruh signifikan terhadap pengembangan karir karyawan.
Co-Authors Ahmad Junaidi Ahmad Junaidi Erwin Mudzil Al Khaafidh Eti Arini Gita Revina Meilanda Herwan Herwan Herwan MDK Herwan MDK Herwan MDK Indah Dwita Putri Ingrit Amanda Mardhiyah Dwi Ilhami Muhammad Dioba Sanjaya Muhammad Iqbal Nelly Devi Artanti Nita Puji Rahayu Puja Iza Makhendra Ratnawili, Ratnawili Richy Pranaditya Faiztawali Adit septiadi, Yulius wahyu Setiadi, Yulius Wahyu Sumarlan, Ahmad Yosi Olivia Riduan Yulius wahyu septiadi