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Journal : CommIT (Communication

EVALUASI SISTEM INFORMASI PERSEDIAAN PADA CV. SARANA TELEMAXINDO Nelly, Nelly; Stevanus, Stevanus; Rosna, Rosna; Haryono, Ivan
CommIT (Communication and Information Technology) Journal Vol 4, No 2 (2010): CommIT Vol. 4 No. 2 Tahun 2010
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v4i2.542

Abstract

Evaluation objectives of inventory information systems at CV. Facilities Telemaxindo was to evaluate the weaknesses of the implementation of internal control, as well as estimating and assessing possible risks that might arise. The research method used is literature study of reference books in the library, and field study consisted of observation, interviews with relevant parties, creating check lists, check the inventory information systems documentation, and testing of inventory application systems. The results are findings of control weaknesses in the implementation of security management, operational management control, boundary control, input control, and output control on the present inventory information system. These weaknesses could pose a risk and if not dealt soon it could hurt the company. The resulting conclusion of the security management control, boundary control, control input, and output control is not running well so that it needs to be improved in accordance with the recommendations, while operational management control has been running fairly well.Keywords: evaluation, information system, inventory
PERANCANGAN E-CUSTOMER RELATIONSHIP MANAGEMENT PADA PT STARSINDO LOGISTICS Nelly, Nelly; Hudiarto, Hudiarto; Yudhika, Rangga
CommIT (Communication and Information Technology) Journal Vol 3, No 2 (2009): CommIT Vol. 3 No. 2 Tahun 2009
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v3i2.522

Abstract

PT Starsindo Logistics is a company engaged in the field of freight forwarder. The company problem faced today is providing information to customers that are less precise and quick, especially on the customer’s order status information. This problem starts from the time of departure until time EMKL truck dock container freight customers enter the process. Therefore, it is necessary to use electronic Customer Service applications-Customer Relationship Management as it can make it easier to manage and control the flow of information about the status of customer orders. The research method is to follow the rules that exist in the Object Oriented Analysis and Design which has been introduced by Mathiassen. Through the website, the public is expected to easily access all information about the company and vessel schedules. Customers can also access information on schedule orders, tracking order status and transaction history that has been done. With the web-based Customer Service applications, it is expected to help companies build better relationships with customers.Keywords: e-customer relationship management, freight forwarding, object-oriented analysis and design
Information Technology Risk Assessment: Octave-S Approach Gunawan, Bambang; Merry, Merry; Nelly, Nelly
CommIT (Communication and Information Technology) Journal Vol 5, No 1 (2011): CommIT Vol. 5 No. 1 Tahun 2011
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v5i1.549

Abstract

Purpose of the research is to identify the risk of IT in the company, to assess all the risk, and take security actions to solve the problem. Research methods used are data collection method and analysis method. Data collection is conducted with literature review and field studies by interview and observation. Analysis is conducted using Operationally Critical Threat, Asset, and Vulnerability (OCTAVE)-S method. The expected result is the risk identification in IT of the company.Index Terms - IT, Risk Assessment, Octave-S