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Journal : Abiwara : Jurnal Vokasi Administrasi Bisnis

Penerapan Strategi Cost Efficiency (Efisiensi Biaya) Pada PT. Bank Muamalat Indonesia, Tbk. Tahun 2017 Nidaul Izzah; Muhammad Zakaria Rachmawan
Abiwara : Jurnal Vokasi Administrasi Bisnis Vol 1, No 2: Maret 2020
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (289.853 KB) | DOI: 10.31334/abiwara.v1i2.796

Abstract

This research discusses about the implementation of the cost efficiency strategy at PT Bank Muamalat Indonesia, Tbk. As for the phenomenon of the problem that the authors observe on the financial ratios report of PT Bank Muamalat Indonesia, Tbk., especially in the BOPO ratio (Operating Costs to Operating Income), it ranks fourth highest out of a total of 13 Islamic Commercial Banks in Indonesia. Based on the authors’ observation, it has implemented the cost efficiency strategy that is also carried out by banks in general. However, there are some obstacles that result in inefficient bank performance, so the BOPO ratio is still high. Therefore, PT Bank Muamalat Indonesia, Tbk. has made several solutions to overcome the obstacles faced.
Prosedur Pengajuan Akad Rahn Pada Emas Batangan Di PT Bank Syariah Mandiri Cabang Rawamangun Nidaul Izzah; Savira Nurul Annisa
Abiwara : Jurnal Vokasi Administrasi Bisnis Vol 1, No 1: September 2019
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/abiwara.v1i1.499

Abstract

The final report written based on observation in PT Sharia Bank Mandiri Rawamangun branch. Observation methods conducted with observations and interview related to convenant on gold bars. The purpose of this reservation is to know the filing procedures of convenant on gold bars in PT Sharia Bank Mandiri. To apply for gold pawn financing in PT Sharia Bank Mandiri Rawamangun branch, customer comes to the branch office to fill out the application form and attach some requirements like identity card, NPWP card if the financing is above 50 million, have a saving account and warranty of gold bars. In this case, so gold pawn financing can familiar in public especially the middle to lower society then need to socialization and promotion like opening outlets on campus, central business and shopping center.
Penerapan Strategi Cost Efficiency (Efisiensi Biaya) Pada PT Bank Muamalat Indonesia, Tbk. Tahun 2017 Nidaul Izzah; Muhammad Zakaria Rachmawan
Abiwara : Jurnal Vokasi Administrasi Bisnis Vol 1, No 1: September 2019
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (463.956 KB) | DOI: 10.31334/abiwara.v1i1.500

Abstract

This research discusses about the implementation of the cost efficiency strategy at PT Bank Muamalat Indonesia, Tbk. As for the phenomenon of the problem that the authors observe on the financial ratios report of PT Bank Muamalat Indonesia, Tbk., especially in the BOPO ratio (Operating Costs to Operating Income), it ranks fourth highest out of a total of 13 Islamic Commercial Banks in Indonesia. Based on the authors’ observation, it has implemented the cost efficiency strategy that is also carried out by banks in general. However, there are some obstacles that result in inefficient bank performance, so the BOPO ratio is still high. Therefore, PT Bank Muamalat Indonesia, Tbk. has made several solutions to overcome the obstacles faced
Pengaruh Kualitas Pelayanan dan Persepsi Harga terhadap Kepuasan Konsumen pada PT. JNE Cabang Koja Jakarta Utara Nidaul Izzah
Abiwara : Jurnal Vokasi Administrasi Bisnis Vol 4, No 1: September 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/abiwara.v4i1.2444

Abstract

This study aims to determine the effect of service quality and price perception on consumer satisfaction at PT. JNE Branch Koja North Jakarta. The research method used is a quantitative method. Data collection techniques used in this study were questionnaires and literature. The population in this study was 2,398 consumers in April 2021. The sampling technique in this study was non-probability sampling with the accidental sampling method and using the Slovin formula from Sugiyono to collect 100 respondents. The population found using the 90% confidence level or error (e) = 10% (0.1). Analysis of the data used is multiple linear regression analysis using IBM Statistics SPSS version 25 software. The results of the study indicate that service quality has an influence on consumer goals at PT. JNE Branch Koja North Jakarta by 60.7%. Price Perception has an influence on consumers at PT. JNE Branch Koja, North Jakarta by 63.5%. Service Quality and Price Perception have a significant effect on consumer goals at PT. JNE Branch Koja, North Jakarta. Service Quality and Price Perception affect consumer variables at PT. JNE Branch Koja North Jakarta simultaneously with a value of 0.699 or 69.9% of which 30.1% is explained by other factors not included in this study.Keywords: Service Quality, Price Perception, Consumer Satisfaction