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Fakultas Teknik Dan Informatika, Universitas Informatika Dan Bisnis Indonesia
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Journal : International Journal of Global Operations Research

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COMPARISON ANALYSIS OF SAW AND SMART METHODS DECISION SUPPORT SYSTEMS IN SELECTIONS ONLINE TRANSPORTATION IN CITY COMMUNITIES BANDUNG Chairul Habibi; Irtsa Yasyfa; Budiman Budiman
International Journal of Global Operations Research Vol 4, No 3 (2023)
Publisher : iora

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47194/ijgor.v4i3.246

Abstract

Online transportation is transportation based on a particular application, where consumers order a means of transportation through an application system on a smartphone. This change in lifestyle is used by business actors to start business competition in the online transportation business. In the competition regarding price, convenience, driver courtesy, and satisfaction, there are various kinds of online transportation including Gojek, Grab, Maxim, and InDriver. In the end, this becomes a consideration for the selection of online transportation for the people of Bandung City. To overcome these problems, a Decision Support System was developed using 5 criteria including: Ease, Service Quality, Product Quality, Price and Emotional. Comparative analysis between the Simple Additive Weighting (SAW) and Simple Multi Attribute Technique (SMART) methods was conducted to find out how well the level of relevance of each method was to real conditions. Based on the ranking results from the questionnaire of 100 respondents from the Bandung City community, it is known that the distance difference between the rankings in the SAW method is 0.994 and the SMART method is 0.92. Thus, it can be concluded that the SAW method is considered relatively more relevant to be recommended in this type of case than the SMART method.
Co-Authors Aggi Panigoro Sarifiyono Ahmad Fauzi Ramadhan Ahmad Rizqy Hamdy Amos Duan Nugroho Ari Rizki Fauzi Cahya Miftahul Falah Catherin Rumambo Mogot Pandin Chairul Habibi Chairul Habibi Darsiti . Della Puspita Sari Dirham Triyadi Elia Setiana Fikri Rizqillah Hasani Gelar, Trisna Hasan Nuraripin Imannudin Akbar Imannudin Akbar Irtsa Yasyfa Ismi Nur Muhamad Jilan Hafizh Ferdiansyah Efendi Putra Karlina, Nichi Hana M. Rizki Ramadhan Niqotaini, Zatin Nur Alamsyah Nur Alamsyah Nursyanti, Reni R. Yadi Rakhman A R. Yadi Rakhman Alamsyah Reni Nursyanti Reynaldy Gimnastiar Sophian Ramadhan Suci Fitriani Setiawan Tiara Sartina Jayanti Titan Parama Titan Parama Yoga Titan Parama Yoga Tutik Ultsa Rahmatika Valencia Claudia Jennifer Kaunang Vani Maharani Nasution Venia Restreva Danestiara Venia Restreya Danestiara Wulandari Wulandari Zein Suna Arfigan Said