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All Journal Journal of Educational Administration and Leadership (JEAL)
Pungki Cindy Ashari
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Decision Sciences, Operations Research & Management Education Social Sciences Other

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Persepsi Siswa Tentang Pelayanan Tenaga Administrasi Sekolah di SMKN 1 Enam Lingkung Pungki Cindy Ashari; Hadiyanto Hadiyanto; Nelitawati Nelitawati; Ermita Ermita
Journal of Educational Administration and Leadership Vol 2 No 2 (2021): Vol 2 Issue 2 (2021)
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jeal.v2i2.124

Abstract

This study is based on obtaining an overview of students perceptions of the service of school administrative personnel. The study uses quantitative research methods. As for the population of this study were students of class X and class XI at SMKN 1 Enam Lingkung. This study shows students perceptions about the service of school adminitrative personnel in SMKN 1 Enam Lingkung: a) the friendlinnes aspect with an average score of 4,16, b) the comfort aspect with an average score of 4,13, c) the responsibility aspect with an average score of 4,11, d) the responsiveness aspect with an average score of 4,15, e) the aspect of ease of with service had an average score of 4,20. Be concluded that students perceptions of service of school administrative personnel at SMKN 1 Enam Lingkung with an average score of 4,15. Suggestions that can be given are efforts to maintain and improve the service for school administrative personnel to make it better.
Persepsi Siswa Tentang Pelayanan Tenaga Administrasi Sekolah di SMKN 1 Enam Lingkung Pungki Cindy Ashari; Hadiyanto Hadiyanto; Nelitawati Nelitawati; Ermita Ermita
Journal of Educational Administration and Leadership Vol 3 No 1 (2022): Vol 3 Issue 1 (2022)
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jeal.v3i1.114

Abstract

This study aims to obtain an overview of students' perception of school administration services. This research is descriptive quantitative. The population of this study is students of grade X and grade XI in SMKN 1 Enam Lingkung. The results showed that students' perception of school administration services in SMKN 1 Enam Lingkung: a) seen from the hospitality aspect was in a high category with an average score of 4.16, 2) judging from the comfort aspect is in the high category with an average score of 4.13, 3) judging from the aspect of responsibility is in the high category with an average score of 4.11, d) seen from the aspect of response is in the high category with an average score of 4.15 , 5) seen from the aspect of ease in obtaining service is in the high category with an average score of 4.20. Thus, it can be concluded that students' perception of school administration services in SMKN 1 Enam Lingkung is in a high category with an average score of 4.15. The advice that can be given is an effort to maintain and improve the services of school administration personnel for the better
Co-Authors Ermita Ermita Hadiyanto Hadiyanto Nelitawati Nelitawati TATI NURHAYATI