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Turnover Intention pada Perusahaan Logistik Simon Gultom; Euis Saribanon; Husni Hasan
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 6, No 1 (2019): MARET
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v6i1.304

Abstract

The aim of this research is to perceive transformational leadership influence, organization commitment and job insecurity into turnover intention on PT. Birotika Semesta (DHL Express) Jakarta’s employees. Variable assesment using qustionnaire which distributed to 100 employees of PT. Birotika semesta (DHL Express) Jakarta. The analysis using statistical and result of the questionnaire statement are valid and reliable. Afterwards taking on BLUE tested, and multiple linear regression. Multiple linear regression results revealed that as a partial of each independent variable which transformational leadership, organization commitment, job insecurity are impact into turnover intention on PT. Birotika Semesta (DHL Express) Jakarta’s employee. Transformational leadership, organization commitment and job insecurity are impact simultaneously to turnover intention on PT. Birotika Semesta (DHL Express) Jakarta’s employee.
EFFECT OF SERVICE QUALITY AND FACILITIES ON COMMUTERLINE TRAIN USER SATISFACTION: A CASE OF INDONESIA Aswanti Setyawati; Husni Hasan
Journal of Economics, Management, Entrepreneurship, and Business (JEMEB) Vol. 1 No. 2 (2021): Volume 1, Issue 2, November 2021. Journal of Economics, Management, Entrepreneu
Publisher : ABNUS Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (577.362 KB) | DOI: 10.52909/jemeb.v1i2.48

Abstract

The effect of service quality and facilities on user satisfaction of JABODETABEK Commuter Line Train. The purpose of this study was to see how the influence of service quality and facilities on user satisfaction of Jabodetabek commuter line trains. The method used in this research is quantitative research which is descriptive and verification in nature. Data collection techniques using questionnaires, observation and literature study. While the data analysis method used in this research is validity test, reliability test, path analysis, t test and F test using SPSS.23.0. The sampling technique used was non-probability sampling, purposive sampling type. The number of users sampled is a population of 336,045 passengers with a 5% MOE at a 95% confidence level based on the Isaac & Michael formula is S = 348 samples. According to analysis carried out it can be concluded quality of service effect amounted to 38.00% on user satisfaction Commuter Line, influential facilities for 40.30% of the Commuter Line user satisfaction and jointly quality of service and facility has an influence of 78.30% on Commuter Line Train user satisfaction. Based on the results of this study, the steps that need to be taken by the management of PT. KAI is to make efforts to further improve the quality of Commuter Line Train user satisfaction through improving the quality of service (Service Quality) and facilities (Facility / infrastructure).
THE RELATIONSHIP BETWEEN DELAY HANDLING OF PASSENGER AND ON TIME PERFORMANCE OF ETIHAD AIRWAYS AT SOEKARNO HATTA INTERNATIONAL AIRPORT Husni Hasan; Ananda Anggia; Alit Sodikin
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 4, No 3 (2018): Mei
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v4i3.828

Abstract

The on time performance of Etihad Airways is still below target. Therefore, in order to achieve the target, Etihad Airways decided punctuality as one of the fundamental missions of the company. The issue of timeliness of departure  that Etihad airways have is because of many factors, one of them is a delay in the handling passengers. Delays in handling passengers also included in the factors causing delays in the departure of Etihad Airways aircrafts. This research aims to analyze the delay in handling of passengers related to on time departure performance Etihad Airways in Soekarno-Hatta Jakarta, in analyzing the the research data, authors used descriptive research method by doing observations, survey and questionnaire.  The results show Etihad Airways should improve the staff in making a good on time performance for their departure.  About 78.76% of the handling of passengers on Etihad Airways Jakarta has been quite good.  In addition, the on time performance on Etihad Airways in Jakarta is also quite good.  However, no respondents chose the hesitation option in responding the questionnaire.  40.99% of the respondent did not agree.  It  means that although the on time performance of Etihad Airways in Jakarta is quite good but  Etihad Airways still experience constraints in the timelines of its departure
STANDAR KINERJA OPERASIONAL TERMINAL MUSTIKA ALAM LESTARI DI PELABUHAN TANJUNG PRIOK Husni Hasan; I Made Indriani Darmiasih; Aswanti Setyawati
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 4, No 1 (2017): September
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v4i1.866

Abstract

The aim of the research is to be able to assess the activities undertaken by terminal operators because of the expected operational performance standard.. The problem of the research is that the operators or employees do not meet the expected standards of performance that have been set at Mustika Alam Lestari Terminal (MAL). This research used Developmental descriptive method. From the result of the study, there are four  indicators that have not  reached the standard of performance. First, waiting time (idle time) with standard 1 hour waiting time in 2016 which reached about 1.35 hours in which the results exceeds the standard set and declared by MALwhich  is not good. Second, it is about ET: BT (Effective Time: Birthing Time) with a standard of 75% though  in 2016 Mustika Alam Lestari  reached about 73%. Third, the standard of 24 boxes Box/Crane/Hour of Mustika Alam Lestari in 2016 only reached an average of 19.63 boxes.  The last is for delivery of containers with the standard set about 45 minutes but Mustika Alam Lestari terminal in 2016 reached  56.17 minutes for delivering the container. The sanctions or solutions made by the port authority as a regulator is to identify the performance of employees or operators that have not reached the expected standard and PT. Mustika Alam Lestari must provide an assessment or evaluation for improving employees performance.
GREEN HUMAN RESOURCES MANAGEMENT UNTUK KEBERLANJUTAN PERUSAHAAN PADA INDUSTRI PENERBANGAN Husni Hasan
Jurnal Transportasi, Logistik, dan Aviasi Vol. 2 No. 1 (2022): Jurnal Transportasi, Logistik, dan Aviasi (JTLA)
Publisher : Abnus Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52909/jtla.v2i1.91

Abstract

Praktik manajemen organisasi telah menyaksikan transformasi besar selama beberapa tahun terakhir. Green Human Resources Management didefinisikan sebagai praktik SDM ramah lingkungan yang menganut penggunaan sumber daya secara berkelanjutan khususnya sektor industri penerbangan. Artikel ini mencoba untuk mengevaluasi Green Human Resources Management pada praktik keberlanjutan perusahaan. Artikel ini mengikuti tinjauan sistematis literatur akademik yang relevan terkait dengan praktik HRM Hijau dalam skenario global. Temuan studi ini tampaknya menyarankan industri penerbangan menetapkan konsep Green Human Resources Management dengan menerapkan pendekatan melalui elemen-elemen seperti rekrutmen hijau, pelatihan hijau, kinerja hijau, dan penghargaan hijau dalam mengatasi masalah lingkungan. Praktik HRM hijau melalui komponen-komponen ini saling mendukung secara sistematis dalam mempercepat pencapaian keberlanjutan perusahaan. Elemen-elemen ini memiliki efek mendalam pada keberhasilan kinerja lingkungan organisasi. Juga dicatat dalam studi bahwa implementasi HRM Hijau tampaknya menguntungkan industri penerbangan. Adanya praktik GHRM, pertumbuhan industri dapat diantisipasi dan peningkatan emisi berikutnya selama periode ketika emisi karbon berkurang setengahnya menjadi perhatian lebih besar bagi banyak pemangku kepentingan. Dengan demikian produsen pesawat besar dapat berinvestasi besar-besaran dalam teknologi yang lebih ramah lingkungan, misalnya A350-XWB Airbus dan 787 Dreamliner Boeing, yang digambarkan sebagai pesawat yang lebih ringan, lebih hemat bahan bakar, lebih tenang, kurang berpolusi, dan lebih ramah lingkungan. Oleh karena itu, dapat disimpulkan bahwa Green Human Resources Management kemungkinan besar memainkan peran penting dalam membentuk kembali praktik manajemen lama dan berkontribusi dalam proses melindungi ekosistem untuk generasi mendatang.