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Strategi Pemasaran Perusahaan Logistik Diah Ayu Wulandari; Aswanti Setyawati
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 5, No 2 (2018): JULI
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v5i2.231

Abstract

The purpose of the study was to assess the effect of marketing strategy of the company’s performance and the role of competition environment in moderating the marketing strategy of the company’s performance. The MRA (Moderated Regression Analysis) was used as the analyzing method. The result shows that there is a significant and positive effect of the marketing strategy of the company’s performance (r = 0, 912), and a significant and positive effect of the logistics competition environment of the company’s performance (r = 0, 955). The role of competition environment in moderating the negative relation between marketing strategy and company’s performance since the competition environment comes from outside and could threaten the company’s marketing and decrease the performance.
Pertumbuhan Perusahaan Transportasi Laut di Indonesia Akhmad Eko Handoko; Aswanti Setyawati; Yosi Pahala
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 7, No 1 (2020): MARET
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v7i1.352

Abstract

The purpose of this study is to determine the effect of the corruption perception index and business risk on the growth of sea transport companies listed on Indonesia Stock Exchange period 2013 - 2017. The growth of the open sea transport companies has decreased. Therefore, efforts are needed to increase the company’s growth. The main focus of this research is the effect of the corruption perception index mediated by business risk to the company’s growth. The study was using quantitative method with a path analysis approach. The total samples from secondary data was 65 observations from 13 companies with a 5-year observation period taken by purposive sampling technique. The study shows that there is a positive effect of business risk on the company’s growth, therefore, to increase the company’s growth, the company should increase their business risk.
Kompetensi Karyawan Operasional Bongkar Muat dalam Pencapaian Berthing Time Guntur Angkoso; Aswanti Setyawati
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 6, No 2 (2019): JULI
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v6i2.305

Abstract

PT Mustika Alam Lestari is a container loading and unloading service at Tanjung Priok Port, Jakarta. The service prioritizes on the customers’ needs, by having competent operational employees and available loading and unloading equipment,  so that the berthing time is well achieved. This study aims to analyze the effect of operational employee competency and loading and unloading equipment on berthing time. The research method used was descriptive verification with data analysis using multiple linear regressions. Primary data were collected through the distribution of questionnaires with 61 people as the samples from operational division employees at PT Mustika Alam Lestari, Jakarta. The result of this research is the success in berthing time is the integration of operational employees’ competence and loading and unloading equipment. The results of hypothesis testing indicate that operational employees’ competence and loading equipment show a positive and significant effect on berthing time.
Kompetensi TKBM Dalam Mewujudkan Pelayanan Bongkar Muat yang Lebih Efisien dan Efektif di Pelabuhan Cirebon Simon Gultom; Sarinah Sihombing; Irwan Chairuddin; David Pandapotan Sirait; Yosi Pahala; Aswanti Setyawati; Primadi Candra Susanto
ABDI MOESTOPO: Jurnal Pengabdian Pada Masyarakat Vol 5, No 1 (2022): Januari 2022
Publisher : Universitas Prof. Dr. Moestopo (Beragama)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (362.674 KB) | DOI: 10.32509/abdimoestopo.v5i1.1825

Abstract

TKBM atau pekerja yang bekerja di lingkungan pelabuhan sangat memerlukan pelatihan dan pemahaman tentang pentingnya keselamatan dan keamanan guna mendukung kelancaran kegiatan serta peningkatan keselamatan para pekerja di Pelabuh. Port Basic Safety and Security Training atau PBSST perlu dilaksanakan secara berkelanjutan. Oleh karena itu dosen ITL Trisakti terdorong untuk melaksanakan PkM dalam bentuk pelatihan kompetensi kepada TKBM. Tujuan dari PkM ini adalah agar TKBM yang ada dipelabuhan Cirebon dapat meningkatkan keselamatan dan keamanan dalam bekerja secara efektif dan efisien. Metode yang digunakan dalam PkM ini adalah kegiatan penyuluhan dengan materi : 1). Manajemen Produktivitas TKBM, 2). Motivasi Kerja, 3). Sistem Manajemen K3 di Pelabuhan, 4). Mood Manage dalam Bekerja, dan 5). Manajemen Konflik. Konsepnya adalah dengan meningkatnya pengetahuan PBSST pada TKBM akan meningkatkan kelancaran operasional dan meningkatkan produktifitas bongkar muat. Dari hasil PkM ini didapat peningkatan pengetahuan TKBM yang siqnificant sesudah diadakan pelatihan dibanding sebelum pelatihan dengan melakukan uji beda indipendent sample t test. Dan dari hasil diskusi dengan pihak Manajemen Pelabuhan menunjukkan bahwa perlunya peningkatan kompetensi TKBM secara terus menerus melalui sosialisasi dan pelatihan yang akan berdampak pada peningkatan kinerja pelayanan pelabuhan.
Evaluation of the Implementation of Traffic on the Road in the School Safe Zone (ZoSS) in Depok Aswanti Setyawati; Mustika Sari; Sonya Sidjabat
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 7, No 1 (2021): Januari
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (199.056 KB) | DOI: 10.54324/j.mbtl.v7i1.633

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The implementation of the School Safe Zone (ZoSS) provision program in the Depok City area for early childhood education, basic education and education that has not been implemented optimally is in accordance with the objectives of implementing the ZoSS program. The purpose of this research is to increase traffic awareness in the area to school, where many parents, teachers and children do not care about good driving and care for the safety of themselves and others. The problem in this study is the lack of public awareness of how to get to the school area safely. The research method uses descriptive qualitative data collection methods by interviewing children who go to school in Depok and secondary data from journals. The results showed that the application of ZoSS in the city of Depok has been implemented with priority in 7 elementary schools (SD) with traffic signs and officers optimally.
EFFECT OF SERVICE QUALITY AND FACILITIES ON COMMUTERLINE TRAIN USER SATISFACTION: A CASE OF INDONESIA Aswanti Setyawati; Husni Hasan
Journal of Economics, Management, Entrepreneurship, and Business (JEMEB) Vol. 1 No. 2 (2021): Volume 1, Issue 2, November 2021. Journal of Economics, Management, Entrepreneu
Publisher : ABNUS Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (577.362 KB) | DOI: 10.52909/jemeb.v1i2.48

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The effect of service quality and facilities on user satisfaction of JABODETABEK Commuter Line Train. The purpose of this study was to see how the influence of service quality and facilities on user satisfaction of Jabodetabek commuter line trains. The method used in this research is quantitative research which is descriptive and verification in nature. Data collection techniques using questionnaires, observation and literature study. While the data analysis method used in this research is validity test, reliability test, path analysis, t test and F test using SPSS.23.0. The sampling technique used was non-probability sampling, purposive sampling type. The number of users sampled is a population of 336,045 passengers with a 5% MOE at a 95% confidence level based on the Isaac & Michael formula is S = 348 samples. According to analysis carried out it can be concluded quality of service effect amounted to 38.00% on user satisfaction Commuter Line, influential facilities for 40.30% of the Commuter Line user satisfaction and jointly quality of service and facility has an influence of 78.30% on Commuter Line Train user satisfaction. Based on the results of this study, the steps that need to be taken by the management of PT. KAI is to make efforts to further improve the quality of Commuter Line Train user satisfaction through improving the quality of service (Service Quality) and facilities (Facility / infrastructure).
KAJIAN PENGAWASAN APRON OLEH APRON MOVEMENT CONTROL (AMC) DALAM MENINGKATKAN KEDISIPLINAN DI APRON PT ANGKASA PURA I (PERSERO) BANDAR UDARA ADI SOEMARMO SURAKARTA TAHUN 2019 Aswanti Setyawati; Fransiskus Kresna Aristiyanto
Jurnal Transportasi, Logistik, dan Aviasi Vol. 1 No. 1 (2021): Jurnal Transportasi, Logistik, dan Aviasi (JTLA)
Publisher : Abnus Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (872.95 KB) | DOI: 10.52909/jtla.v1i1.33

Abstract

Adapun permasalahan dalam penelitian ini adalah bagaimana pengawasan Standart Operatinal Procedure oleh petugas unit AMC di Bandar Udara Adi Soemarmo Surakarta , bagaimana pelanggaran yang dilakukan pada sisi udara (airside) di Bandar Udara Adi Soemarmo Surakarta (data tahun 2019), bagaimana peran kerja unit AMC dalam menaikan tingkat kedisiplinan di apron Bandar Udara Adi Soemarmo Surakarta. Tujuan penelitian ini adalah untuk mengetahui pengawasan Standart Operational Procedure oleh petugas unit AMC di Bandar Udara Adi Soemarmo Surakarta untuk mengetahui pelanggaran yang dilakukan pada sisi udara (airside) di Bandar Udara Adi Soemarmo Surakarta, untuk mengetahui Peran kerja unit AMC dalam menaikan tingkat kedisiplinan di apron Bandar Udara Adi Soemarmo Surakarta. Metode penelitian yang digunakan ialah metode deskriptif dengan pendekatan kualitatif menggunakan analisis fishbone diagram, dalam teknik pengumpulan data menggunakan wawancara, observasi serta penyebaran kuisioner dan memanfaatkan data dokumen serta riset kepustakaan. Dari hasil analisis dan pembahasan menghasilkan perlu nya koordinasi antar stakeholders dalam menjalankan Standart Operational Procedure (SOP) pada pelayanan pemakaian garbarata, terdapat total 44 pelanggaran dari berbagai macam bentuk pelanggaran di area sisi udara (airside), aspek terendah pada peran kerja unit AMC dalam menaikan tingkat kedisiplinan yaitu manpower, manchines, dan dua subvariabel motivation.
STANDAR KINERJA OPERASIONAL TERMINAL MUSTIKA ALAM LESTARI DI PELABUHAN TANJUNG PRIOK Husni Hasan; I Made Indriani Darmiasih; Aswanti Setyawati
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 4, No 1 (2017): September
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v4i1.866

Abstract

The aim of the research is to be able to assess the activities undertaken by terminal operators because of the expected operational performance standard.. The problem of the research is that the operators or employees do not meet the expected standards of performance that have been set at Mustika Alam Lestari Terminal (MAL). This research used Developmental descriptive method. From the result of the study, there are four  indicators that have not  reached the standard of performance. First, waiting time (idle time) with standard 1 hour waiting time in 2016 which reached about 1.35 hours in which the results exceeds the standard set and declared by MALwhich  is not good. Second, it is about ET: BT (Effective Time: Birthing Time) with a standard of 75% though  in 2016 Mustika Alam Lestari  reached about 73%. Third, the standard of 24 boxes Box/Crane/Hour of Mustika Alam Lestari in 2016 only reached an average of 19.63 boxes.  The last is for delivery of containers with the standard set about 45 minutes but Mustika Alam Lestari terminal in 2016 reached  56.17 minutes for delivering the container. The sanctions or solutions made by the port authority as a regulator is to identify the performance of employees or operators that have not reached the expected standard and PT. Mustika Alam Lestari must provide an assessment or evaluation for improving employees performance.
TINGKAT KESESUAIAN KINERJA PELAYANAN KARGO PT ANGKASA PURA II (PERSERO) TERHADAP KEPENTINGAN MITRA USAHA Aswanti Setyawati; Jafar Shaddiq Assegaf
Jurnal Manajemen Bisnis Transportasi dan Logistik Vol 2, No 1 (2015): September
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mbtl.v2i1.960

Abstract

The object of this study aimed to analyze the satisfaction of the expectations/ interests of business partners in the Cargo Terminal of Soekarno Hatta Airport in Semester 1 2014, with a population of 36 Business Partners. Through quantitative and qualitative methods with the Likert scale is used to find the level of suitability and Cartesian diagram, as well as methods Customer Satisfaction Index, appears clearly how the average value of the variable X or business partner satisfaction was 3.75. Meanwhile, the average value of the variable Y or expectations/ interests of business partners were 4.25. Meanwhile, the level of concordance between the variables X and Y variables amounted to 88.35%. This means not yet reached the optimum level of satisfaction, in actual, what is expected of business partners still needs special attention from the company. In a Cartesian diagram there is only one factor that goes in quadrant A is a factor of 2. In diagram B, there are five factors that go in it is a factor of 1, 3, 4, 8 and 9 --- In quadrant C, there are two factors, namely factor 6 and 7, were entering the quadrant D is a factor of 10 and 5. Customer Satisfaction Index scores conclude that the figures obtained Customer Satisfaction Index is 0.74, meaning that, although not yet reached a maximum, however, there is already a pretty good satisfaction felt by the business partner.
Shipping Safety in the Singapore Strait Tanjung Pinang, Riau Islands, Indonesia Siti Maemunah; Jerry Indrayanto Baka; Denny Najoan; Aswanti Setyawati
Jurnal Manajemen Transportasi & Logistik (JMTRANSLOG) Vol 8, No 3 (2021): NOVEMBER
Publisher : Institut Transportasi dan Logistik Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54324/j.mtl.v8i3.650

Abstract

The purpose of this study was to determine the effectiveness of shipping safety in the Singapore Strait Shipping Channel, which is the Working Area of the Class I Navigation District of Tanjung Pinang, Riau Islands, Indonesia. With the increasing number of ships passing through the Singapore Strait, thus requiring Sailing-Navigation Assistance Facilities which are in line with the development of management and technology of Sailing-Navigation Assistance Facilities. The research method uses qualitative descriptive evaluation research methods and formal legality analysis, namely conducting an evaluation in the Singapore Strait in the Working Area of the Class I Navigation District of Tanjung Pinang. Observations by conducting observations in the waters of the Malacca Strait, interviews with Regulators, Operators and Service Users as well as conducting Focus Group Discussions and documentation related to shipping safety. From the three data sources, the findings of the e-Navigation study explain that it is effective to improve shipping safety in the Singapore Strait by implementing Virtual AIS AtoN. Regulations of a technical nature are indispensable for the implementation of e-Navigation in improving shipping safety