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All Journal Jurnal Teknik Industri JURNAL TEKMAPRO Jurnal Teknologi REKAYASA Nusantara Science and Technology Proceedings
Farida Pulansari
Fakultas Teknologi Industri, Jurusan Teknik Industri, Univesitas Pembangunan Nasional ”Veteran” Jawa Timur, Jl. Rungkut Madya Surabaya 60294
Agriculture, Biological Sciences & Forestry Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Economics, Econometrics & Finance Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mechanical Engineering Medicine & Pharmacology Physics

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Analisis Sistem Manajemen Mutu dalam Upaya Mempertahankan ISO 9001 : 2000 (Studi Kasus PT. Mertex Indonesia-Mojokerto) Pulansari, Farida
JURNAL TEKMAPRO Vol 3, No 1 (2008): JURNAL TEKMAPRO
Publisher : JURNAL TEKMAPRO

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (382.665 KB)

Abstract

Abstrak   Sertifikasi ISO 9000 mutlak diperlukan oleh semua perusahaan, baik memasarkan produknya ditingkat nasional maupun yang akan masuk pasar global setelah tahun 2003. Dengan penerapan ISO 9000 ini perusahaan dapat membuktikan kepada pelanggan bahwa mereka telah menerapkan Sistem Manajemen Mutu melalui sertifikat dari suatu badan sertifikasi. PT MERTEX INDONESIA adalah salah satu perusahaan yang menyadari akan pentingnya sertifikasi tersebut, sehingga pada tahun 2003 secara resmi PT MERTEX INDONESIA mendapatkan sertifikat ISO Seri 9001:2000. Sertifikat standard ISO Seri 9001:2000 ini tidak kekal, suatu saat bisa dicabut. Jika data audit internal yang dilakukan oleh suatu badan audit perusahaan tersebut tidak memenuhi persyaratan yang terdapat dalam elemen-elemen ISO Seri 9000 maka sertifikatnya akan dicabut. ISO (The International Organization for Standardization) adalah badan standard dunia yang dibentuk untuk meningkatkan perdagangan internasional yang berkaitan dengan perubahan barang dan jasa. ISO dapat disimpulkan sebagai koordinasi standard kerja internasional, publikasi standard harmonisasi internasional, dan promosi pemakaian standard internasional. Secara umum dari hasil penelitian yang dilakukan ini berdasarkan teknik analisis yang menggunakan ISO 9001 versi 2000 yaitu hasil penilaian implementasi elemen-elemen ISO 9001 : 2000 didapatkan nilai rata-rata sebesar 79.65 % dengan metode pembobotan entropi hasil analisis perhitungan tingkat prioritas bahwa prioritas tertinggi yang diutamakan oleh PT MERTEX INDONESIA adalah klausul Verifikasi Produk. Sedangkan untuk prioritas terendah adalah klausul Proses Analisis Data.   Kata Kunci : ISO 9001, dan Entropi
Pengembangan Framework untuk Mengukur Tingkat Keberhasilan Implementasi Reverse Logistics Pulansari, Farida; Donorianto, Dwi Sukma; Iriani, Iriani
Jurnal Teknik Industri Vol 17, No 2 (2015): DECEMBER 2015
Publisher : Institute of Research and Community Outreach - Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (312.078 KB) | DOI: 10.9744/jti.17.2.111-122

Abstract

Electronic Waste (E-waste) is growing attention at the end of this decade. E-waste must be managed properly. E-waste has a negative impact on the environment. E-waste contain B3 (Bahan Berbahaya dan Beracun). Reverse Logistics (RL) is one approach that able to solve these problems. The use of secondary materials through the process of remanufacturing, recycling, refurbishing, recondition are strategy to minimizing the number of e-waste. Many companies claim successfully implementing of RL. However, there are no clear indicators or parameters to assess the success of RL implementation. In this research we propose the design of reverse logistics maturity framework. Grounded Theory (GT) is chosen to design this framework. GT is a research methodology involving the construction of theory based on phenomena. This framework will be divided into five levels of maturity: Level Conventional, Managed, Developed, Innovative and Optimized. Results of research from three consumer electronics companies were in the Level Managed.
PENERAPAN BUSINESS PROCESS MANAGEMENT (BPM) (STUDI KASUS: PROSES BISNIS MENGEKSEKUSI DAN MENGELOLA RENCANA PENJUALAN DI DIVISI NIAGA PT PJB SERVICES) Ningtiyas, Ristina Kusuma; Pulansari, Farida; Hayati, Kinanti Resmi
Jurnal Teknologi Vol 11 No 1 (2018): Jurnal Teknologi
Publisher : Jurnal Teknologi, Fakultas Teknologi Industri, Institut Sains & Teknologi AKPRIND Yogyakarta

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Abstract

Proses bisnis merupakan perantara antara bisnis dengan teknologi informasi. Dengan adanya proses bisnis yang baik, dukungan teknologi informasi terhadap bisnis akan semakin jelas dan tepat. Proses bisnis melibatkan berbagai pihak yang berkepentingan dan membutuhkan sumber daya. Pengelolaan proses bisnis yang tepat dapat meningkatkan kinerja organisasi secara keseluruhan. Pentingnya peran proses bisnis dalam suatu organisasi atau perusahaan yaitu berguna untuk menggerakkan bisnis menjadi semakin berkembang sangat cepat dan pesat. Penelitian ini menggunakan metode Business Process Management (BPM) yang memungkinkan perusahaan dapat memiliki cetak biru proses bisnis dan dapat menilai apakah proses bisnis yang sekarang berjalan sudah efektif dan efisien serta manajemen dapat melihat dengan detil dampak perubahan yang akan dilakukan baik dari sisi waktu dan biaya. Pada perhitungan simulasi proses saat ini yaitu prosedur standar pengendalian pelaksanaan pemasaran membutuhkan waktu 26.400 menit per bulan dengan biaya sejumlah 360.000.000 pertahun dan prosedur pengendalian kontrak pekerjaan jasa membutuhkan waktu 23.040 menit per bulan dengan biaya sejumlah 314.181.818,18 per tahun. Setelah dilakukan penerapan Business Process Management (BPM) untuk usulan proses bisnis yang baru yaitu prosedur mengelola pelaksanaan penjualan membutuhkan waktu 9,480 menit per bulan dengan biaya 129.272.727,27 per tahun dan prosedur mengelola settlement pelanggan membutuhkan waktu 14,400 menit per bulan dengan biaya 196.363.636,36 per tahun.
Studi Perilaku Konsumen Terhadap Pemakaian Minyak Pelumas dengan Metode Markov Chain Pulansari, Farida; Permithasari, Nila Febriana
Rekayasa Vol 2, No 2: Oktober 2009
Publisher : Universitas Trunojoyo Madura

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1395.805 KB) | DOI: 10.21107/rekayasa.v2i2.2210

Abstract

Automotive community needs will grow rapidly. One of the tools that support the performance of a vehicle is a lubricating oil or more commonTy known as Oli. Various kinds oflu6ricating ozl brands marketed include Mesran Prima XP, Top 1 Syntetic motor oil, Pennzoil SAE, Active Castrol and Repsol Elite Competition. In this study thefocus is the lubricating oil or grease Mesran Prima XP. The problems faced by these oil products are perceived as declining sales of lubricating oil (grease) Mesran Prima XP, the research conducted by_ the method of Markov Chain, in tJie hope ofknowing the percentage of market share achieved by the oil Mesran Prima XP and determine strategies to increase the market share. Percentage ofknown research on the market share steady state conditions of each oil product in the region to the East Surabaya MESRAN PRIMA XP product for 25.99%; and SYNTETIC MOTOR Oil 7.93%; PENNZOIL  SAE  of  8.59%; CASTRQL ACTIVE   is 53.51%  and  REPSOL  ELITE   COMPETITION  3.97%.Keywords: Markov chain, SWOT Analysis
Reverse Logistics Systems: Persepsi dan Harapan Konsumen Pulansari, Farida; Donoriyanto, Dwi Sukma; Masruroh, Nisa
Jurnal Teknik Industri Vol 18, No 2 (2016): DECEMBER 2016
Publisher : Institute of Research and Community Outreach - Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9744/jti.18.2.113-122

Abstract

Complaint is a signal that indicates important information directly by customers. Complaint will give valuable information to company to plan recovery strategies to maintain customer satisfaction and loyalty. Hence, electronic waste (E-waste) becomes a hot issue internationally, domestically and locally. There are many kind of regulations, strategy, methods or approach to minimize of E-waste. The goal of this research is design of house of reverse logistics (HRL) to understanding the customer needs and wants for reverse logistics (RL) implementation. This research adopted quality function deployment (QFD) method to construct the HRL. Differences among them are determination of the customer needs and wants. HRL insert five perspectives i.e. input, structure, process, output, and social and organization. In other hand, QFD only inserts consumer perspectives. The results showed the important factors of consumer dissatisfaction comes from: third-party services mechanism (20%), collaboration RL system (collection centers, recycling centers, disposal center; 10%), the standardization of servicing system (10%).
Line Balancing Techniques for Efficiency Improvement in Construction Steel Company Pulansari, Farida; Sulaiman, Yoga Aulia; Restu
Nusantara Science and Technology Proceedings 1st International Conference Eco-Innovation in Science, Engineering, and Technology
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/nstp.2020.0535

Abstract

XYZ company is a company engaged in steel construction. This company produces steel construction with several classifications, namely Building Construction (structure) and Mining Construction (Conveyor and Tank). This problem is found in the production process area where the efficiency of the company is not optimal because of the bottleneck between workstations. To increase efficiency and reduce bottlenecks, companies use the Largest Candidate Rule (LCR); Killbridge and the Western Method (KWM); and the Ranked Positional Weights (RPW) Method. After comparing the three methods, LCR has the best results. Production line efficiency is 92.2%, balance delay is 7.8%, and the smoothness index is 14.6 with 11 operators.
Co-Authors Dwi Sukma Donorianto, Dwi Sukma Dwi Sukma Donoriyanto Hayati, Kinanti Resmi Iriani Iriani Ningtiyas, Ristina Kusuma Nisa Masruroh Permithasari, Nila Febriana Restu Sulaiman, Yoga Aulia