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All Journal The Management Journal of Binaniaga Jurnal Ilmiah Binaniaga Kontigensi: Jurnal Ilmiah Manajemen
Sumardjono Sumardjono
Universitas Binaniaga Indonesia
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Social Sciences

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The Influence of Motivation and Work Environment on the Performance of Service Unit Employees at Bank BNI Syariah Bogor Branch Office Devy Pratiwi Rahmawati; Dimas Ari Darmantyo; Sumardjono Sumardjono
Kontigensi : Jurnal Ilmiah Manajemen Vol 9 No 2 (2021): Kontigensi: Jurnal Ilmiah Manajemen
Publisher : Program Doktor Ilmu Manajemen, Universitas Pasundan, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56457/jimk.v9i2.220

Abstract

This study aims to determine and analyze the influence of motivation and work environment on employee performance at PT Bank BNI Syariah Bogor Branch Office. The type of research used is associative research with data collection methods using questionnaires. The data analysis model used is multiple linear regression. With a saturated sample of 35 respondents who are employees of the service unit at Bank BNI Syariah Bogor Branch Office, this study shows that the performance of service unit employees at PT Bank BNI Syariah Bogor branch office is 70.2% influenced by motivation and work environment variables while for 29,8% influenced by other variables not included in this study. Variables of motivation and work environment simultaneously affect employee performance.
THE EFFECTS OF ORGANIZATION CULTURE, LEADERSHIP AND JOB MOTIVATION UPON THE EMPLOYEES PERFORMANCE (Study at PT. PLN Educational and Training Center at Pasar Minggu, Jakarta Selatan) Sumardjono Jono
The Management Journal of Binaniaga Vol 2, No 01 (2017): June 2017
Publisher : STIE Binaniaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33062/mjb.v2i01.64

Abstract

The research consists of several steps that must be met in order to achieve results that meet the rules o fscientific research.Results of this study is expected to get ideas of the effect of the employee's performance by organizational culture, leadership and motivation to work at PT.PLN (Persero) Education and Training Centre.The method used is quantitative method which examines four variables: three independent variables and one dependent variabel.The hypothesis testing at the 0.05 level with a population of more than 115 employees, the operational level.The result is that there is a direct effect of organizational culture on the performance of β41 = 0,459 with value tcalculate = 5,354 and ttable (α = 0,05) = 1,663 that mean is tcalculate > ttable (5,354 > 1,663). H0 is rejcted and H1 is accepted, which means the effect is significant.There is a direct effect of leadership on the performance of β42 = -0,007 with mean tcalculate = -0,080. and ttable (α = 0,05) = 1,663 wich mean tcalculate < ttable (-0,080 < 1,663), so that H0 is accepted and H1 is rejected, which means the effect is not significant.There is a direct effect of organizational culture on the performance of β43 = 0,456 which mean tcalculate = 4,807. And ttable (α = 0,05) = 1,663 that mean tcalculate > ttable (4,807 > 1,663), this H0 is rejected and H1 is accepted, which means the effect is significant.There is a direct effect of organizational culture on employee motivation at β31 = 0,474 which mean tcalculate = 5,508. and ttable (α = 0,05) = 1,663 yang berarti tcalculate > ttable (5,508 > 1,663), So that mean H0 is rejected and H1 is accepted, which means the effect is significant.There is a direct effect of leadership on job motivation for β32 = 0,389 which mean tcalculate = 4,520. and ttable (α = 0,05) = 1,663 that means tcalculate > ttable (4,520 > 1,663), so that mean H0 is rejected and H1 is accepted, which means the effect is significant.Based on the above it can be concluded that employee performance can be improved through organizational culture and work motivation .Keyword: organization culture; leadership, motivation, employee performance 
The influence of job motivation and work environment upon job performance of the employees of trade and industry office in Bogor district Sumardjono Sumardjono; Rizki Adiatama
The Management Journal of Binaniaga Vol 4, No 02 (2019): December 2019
Publisher : STIE Binaniaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33062/mjb.v4i2.336

Abstract

This study aims to explain the effect of job motivation and work environment upon job performance of the employees of Trade and Industry Office in Bogor District. The analytical instrument used in this study is Multiple Linear Regression which is first test using validity and reliability tests. The data analysis technique used in this study is using SPSS 22.0 computer statistical software. The sampling method taken is 121 respondents. The results of this study indicate that Job Motivation has a significant effect on job performance of the employees of (Dinas Perdagangan dan Perindustrian Kabupaten Bogor) Trade and Industry Office in Bogor District, Work Environment has no significant effect on the job performance of the employees of Trade and Industry Office in Bogor District. Job Motivation and Work Environment simultaneously does not affect job performance of the employees of Trade and Industry Office in Bogor Office. Keywords: Job Motivation, Work Environment, Employees Job Performance
Analysis of consumer behavior in buying instant noodles (case studies in the Bogor City Area) Mohammad Wartaka; Sumardjono Sumardjono
The Management Journal of Binaniaga Vol 5, No 2 (2020): December 2020
Publisher : STIE Binaniaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33062/mjb.v5i2.384

Abstract

This research aims to find out the main attributes consumers consider in instant noodle purchases, and to know their attitudes and behaviors.The data source in this study was obtained from 167 respondents in Bogor City Area.Statistical analysis used in this study includes analysis of multi-attribute models of fishbein, subjective norms and Theory of reasoned action. The result of fishbein analysis is as follows four most important evaluation attribute is the number of flavor variations of 1.56, then ease of obtaining products, product halalness and quick/practical in serving with scores of 1.53, 1.42 and 1.35 respectively.The smallest evaluation value is given to the gift-giving attribute in the sale of 0.59 packs.This illustrates that respondents consider promotional attributes in the form of gifts less important than other attributes.However, the score is still in an important category. From the behavioral model it appears that of the four brands analyzed having a value of B ~ BI positive (greater than zero) this means the consumer behavior for the above brands is good or positive.Indomie has the largest value of 30.58 compared to other brands describing the attitude of consumers inclined to make purchases against larger Indomie.Keywords: Consumer Behavior, Fishbein Analysis, Instant Noodles, Subjective Norm Analysis, Theory of Reasoned Action
THE EFFECT OF MARKETING MIX UPON THE CONSUMER’S DECISION MAKING TO BUY A PRODUCT AT PT GRIYA PAGELARAN BOGOR Sumardjono Sumardjono; Heni Ardila
The Management Journal of Binaniaga Vol 3, No 01 (2018): June 2018
Publisher : STIE Binaniaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33062/mjb.v3i1.241

Abstract

The purpose of this study is to determine and prove whether the variables of  the marketing mix significantly has influenced  the consumer’s decision making to buy the product at PT. Griya Pagelaran Bogor. The population of this study are the number of unknown sampling determination using Maximum Likelihood estimation method by taking samples of consumers who their needs has met with the researcher requirement as many as 150 respondents. The analytical method has used is Structural Equation Modeling (SEM) using AMOS 21 program. The result of the research shows that 1) Product Variables have a significance level of 0.05 which is 1,965 > 1,96 and value (p) probability 0,49 ≤ 0.05. Then Ha is accepted and significant effect. 2) Variable Price level of significance 0.05 is 2.023 > 1.96 and has a probability of 0.43 which is below 0.05. And the value (p) probability ≤ 0.05 then Ha is accepted and significant effect. 3) Place Variables significance level of 0.05 is 2.251 > 1.96 and has a probability of 0.24 which  is below 0.05. And the value (p) probability ≤ 0.05 then Ha is accepted and significant effect. 4) Promotion Variables 0.05 level of significance is 3.435 > 1.96 and has a probability in accordance with the recommended. And the value (p) probability ≤ 0.05 then Ha accepted and significant effect.Keywords: Marketing Mix, Consumer Purchase Decision, SEM
STRATEGY FORMULATION OF PT. BANK PEMBANGUNAN DAERAH KALIMANTAN TIMUR Sumardjono Jono; Rio Cipto Sulton
The Management Journal of Binaniaga Vol 3, No 02 (2018): December 2018
Publisher : STIE Binaniaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33062/mjb.v3i2.258

Abstract

The purposes of this study are: 1. To find out the factors which become the main strengths and weaknesses of PT. Bank Pembangunan Daerah Kalimantan Timur 2. To find out the factors which become the opportunities and threat weaknesses of PT. Bank Pembangunan Daerah Kalimantan Timur 3. To find out the right strategies to be implemented in PT. Bank Pembangunan Daerah Kalimantan Timur. The population in this study is a group of management officials of PT. Bank Pembangunan Daerah Kalimantan Timur with total 5. headquarter employees. The results of this study show that the alternative strategy which can be implemented by management of PT. Bank Pembangunan Daerah Kalimantan Timur management based on the results of Quantitative Strategic Planning Matrix (QSPM), i.e. internal and external long-term implementation based on TAS (Total Atractiveness Score), i.e. Product innovation 3.15 + 3.07 = 6 , 22 Market research 2.69 + 2.98 = 5.67 Increasing the number of customers 2.89 + 3.02 = 5.91 Improvement of services 2.79 + 2.83 = 5.62, whereas the Implementation of Medium-term strategies are: 1. Providing information about the product provision that applied according to the provisions of Bank Indonesia 2. Providing up-to-date knowledge products enable the employees to be able to control the banking industry 3. Promoting activities in each corner of the market in the field of education, tourism and collaboration with local governments 4. Providing convenience in providing credit loans to customers according to their needs. While the Short-term implementations are: 1. Provide regular training enable the employees to maintain and improve customer service 2. Maintain the existing products and improve product innovation to anticipate new products of competitors 3. Perform promotional activities through print media and electronic media by using brief and clear discussion in order to attract customers and facilitate with a maximum budget 4. Controlling financial expenses and manage capital in order to create profits and anticipate liquidation. Key words : BPD Kalimantan Timur – Strategy Analysis
Analysis of consumer loyalty based on the aspect of brand image and after sales service Indah Kusuma Hayati; Sumardjono Sumardjono; Yadi Mulyadi
The Management Journal of Binaniaga Vol 5, No 01 (2020): June 2020
Publisher : STIE Binaniaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33062/mjb.v5i01.379

Abstract

Rapid economy development in Indonesia has created tight competitive business. Business people have to try very hard to make their business exist, they are obliged to be able to deal with competitive business keeping the consumers to be loyal. Because consumers are the most important asset for a company. And a company will jeopardize its business if it does not have any consumers. The way how to keep the consumers loyal to the company is thru Brand Image and After Sales Service. This research aims to figure out the extent to which Brand Image and After Sales Service have affected Consumer Loyalty. And Objects of this research are furniture consumers at PT Informa Bogor. Data analysis has applied multiple linear regression analysis, determinant coefficient, F test and T test to test the hypotheses. The result of F test has identified Brand Image and After Sales Service affecting significantly Consumer Loyalty. Partial test has identified independent variables partially affecting significantly Consumer Loyalty. Nevertheless, the contribution of independent variable to the increasing Consumer Loyalty is quite small which is 36.5 %, and the rest has been affected by other factors which are not studied in this research. Keywords: Consumer Loyalty, Brand Image, and After Sales Service
Influence of product quality, price, and quality of service to customer satisfaction (study on Resto Solaria Mall Lippo Cikarang) Erdi Erdi; Dadang Heri Kusumah; Sumardjono Sumardjono; Dimas Ari Darmantyo
The Management Journal of Binaniaga Vol 6, No 1 (2021): June 2021
Publisher : STIE Binaniaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33062/mjb.v6i1.443

Abstract

This study aims to partially examine the effect of product quality on consumer satisfaction, partially examine the effect of price on consumer satisfaction, and partially examine the effect of service quality on customer satisfaction, at the same time conducted at SOLARIA Resto Mall Lippo Cikarang.  The sampling method used is non-probability sampling, namely quota sampling. The sample of this study was 100 respondents who had visited the SOLARIA Mall Lippo Cikarang restaurant, and these respondents distributed online questionnaires via google form. This research is based on multiple linear regression analysis, with the help of SPSS statistical procedures, to test the validity and reliability of research tools in the form of partial test (t test) and simultaneous test (F test), classical assumption test and hypothesis test. hypothesis test (F test), the results obtained are product quality has a positive and significant effect on consumer satisfaction. There is a positive and significant effect of price on consumer satisfaction. There is a positive and significant effect of service quality on customer satisfaction. There is a simultaneous influence of product quality, price, and service quality on consumer satisfaction at Resto SOLARIA Mall Lippo Cikarang. This shows that all hypotheses in this study are accepted.
MAPPING ANALYSIS OF THE ORGANIZATIONAL CULTURE BY APPLYING THE ORGANIZATIONAL CULTURE ASSESEMENT INSTRUMENT (OCAI) AT PT. BANK MUAMALAT INDONESIA BOGOR AREA Sumardjono Jono
The Management Journal of Binaniaga Vol 1, No 01 (2016): June 2016
Publisher : STIE Binaniaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33062/mjb.v1i01.129

Abstract

This research has been applying a survey method of the Organizational Culture Assessment Instrument (OCAI). The researcher had been surveying to 15 potential positions, Operational Manager, Brand Manager Human Resource Manager (HRD), Marketing Manager, Secretary Asistant (SA), Operational, Public Service, Back Office, Funding Support Unit, Teller, Customer Service, Brand Internal Control (BIC), Security, General Service and Driver by implementing the quantitative and qualitative(descriptive) approaches in order to discover and to anaylize the current profile of PT Bank Muamalat Indonesia Culture, especially Bogor area and the profile of PT Bank Muamalat Indonesia in Bogor Area for the next five years. The result of the research has explained that the profile of the organizational culture (PBO) has been still applying continuously a clan organizational culture either currently or for the next five years. A clan culture is a culture profile where the organization has been still implementing mostly the clan/family relationship system which is as a particular characteristic of this organization. This organization has its own leadership style refers to as a conflict facilitator that has been facilitating a conflict or all problems happened within the organization. The criteria of the effectiveness of the system refers to a cohesive team, employees moral development, and Human Resources.Keywords : Organizational Culture Transformation, Organizational Culture Mapping, OCAI.
ANALISIS PENGARUH INTELLIGENCE, EMOTIONAL, SPIRITUAL QUOTIENT (IESQ) TERHADAP KINERJA SUPERVISOR DI PT. SEPATU MAS IDAMAN Sumardjono .
Jurnal Ilmiah Binaniaga Vol 11, No 2B (2015): December 2015
Publisher : STIE Binaniaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33062/jib.v11i2B.293

Abstract

Ancaman kompetensi internasional, kondisi ekonomi yang tidak menentu dan perubahan teknologi yang cepat hanyalah berbagai faktor eksternal yang menyebabkan perusahaan mencari berbagai kiat baru agar dapat memberdayakan sumber daya manusia secara lebih efektif. Beragam faktor internal seperti kompensasi tidak langsung, tekanan hukum dan sosial yang semakin menguat serta tuntutan akan perlunya karyawan yang terlatih secara memadai menyebabkan manajemen sumber daya manusia menjadi kiat penting dan kompleks. Tujuan penelitian ini adalah untuk menganalisis pengaruh Intelligence, Emotional, Spiritual Quotient (IESQ) terhadap kinerja Supervisor di PT. Sepatu Mas Idaman. Kecerdasan dalam arti umum adalah kecakapan untuk memecahkan suatu masalah yang dihadapi dalam kehidupannya, kecakapan untuk mengembangkan masalah baru untuk dipecahkan, dan kecakapan untuk membuat sesuatu atau melakukan sesuatu yang bermanfaat didalam kehidupannya, sedangkan kinerja merupakan tingkat hasil kerja supervisor dalam mencapai persyaratan-persyaratan yang diberikan oleh pihak perusahaan. Kinerja adalah tingkat dimana para karyawan mencapai persyaratanpersyaratan pekerjaan. Supervisor yang menjadi sample sebanyak 32 orang dari semua total populasi sebanyak 32 orang dengan menggunakan metode teknik sampling jenuh. Teknik analisis data yang digunakan adalah uji regresi linear sederhana. Hasil penelitian menunjukkan bahwa kondisi tingkat intelligence, emotional, spiritual quotient supervisor PT. Sepatu Mas Idaman dalam keadaan sangat baik, begitu juga untuk tingkat kinerja supervisor yang menunjukkan kondisi dalam keadaan yang sangat baik. Selain itu hasil penelitian juga menunjukkan bahwa variabel IESQ berpengaruh signifikan terhadap variabel kinerja.Kata Kunci : Intelligence Quotient, Emotional Quotient, Spiritual Quotient, Kinerja
Co-Authors Dadang Heri Kusumah Darmantyo, Dimas Ari Devy Pratiwi Rahmawati Erdi Erdi Heni Ardila Indah Kusuma Hayati Mohammad Wartaka Rio Cipto Sulton Rizki Adiatama Siti Marini Yadi Mulyadi Yustiana Wardhani