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Journal : Enrichment : Journal of Management

Effect of Work Stress, Environment, and Leadership Style on the Performance of Retail Store Employees in Tangerang District (Case Study of Retail Stores in Tangerang Regency) Bobby Reza; Anis Cahyati
Enrichment : Journal of Management Vol. 12 No. 1 (2021): November: Management Science
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (608.448 KB)

Abstract

This type of research is quantitative research. The number of population in this study is unknown, so the researcher uses the Saturated Sample formula to determine the sample using the Saturated Sample Technique, ie all members of the population are sampled. The technique used for the sample size in this study is the saturated sample formula with a sample of 100 respondents. Data analysis using descriptive analysis test, validity test, reliability test, classical assumption test, normality test, homogeneity test, multiple linear regression analysis test, hypothesis test, t test, f test, and coefficient of determination test. The results of the work stress research obtained a correlation coefficient of 0.281, meaning that the work stress variable has a relationship level. Hypothesis test t-count > t-table or equal to (2.101 > 1.984), this is also strengthened by the value < sig 0.05 or (0.000 < 0.05). Thus, work stress has a significant effect partially on employee performance. The results of the research work environment obtained a correlation coefficient value of 0.465, meaning that the work environment variable has a relationship level. Hypothesis test t-count > t-table or (3.640 > 1.984), this is also strengthened by the value of p Value < sig (0.000 < 0.05). Thus the work environment has a significant partial effect on employee performance. The results of the leadership style research obtained a correlation value of 0.257, meaning that the leadership style variable has a relationship level. Hypothesis test t-count > t-table or (2.025 > 1.984), this is also strengthened by the p value < sig (0.000 < 0.05). Thus, leadership style has a significant partial effect on employee performance. Work stress, work environment, and leadership style have an f-count > f-table (6.728 > 2.70) with a significance value of p value < sig (0.000 < 0.05) so for the variables of work stress, work environment, and style leadership has a simultaneous influence on employee performance. the results of multiple linear regression calculations (r-square) of 0.837 so it can be concluded that the performance of employees at retail store employees in kab. Tangerang can be explained by 83.7% by the variables of work stress, work environment, and leadership style on employee performance (strong category) while the rest (16.3%) is influenced by other factors.
Factors Affecting Consumer Interest in Choosing a Coffee Store in Tangerang District Bobby Reza; Muhamad Rian Arliony
Enrichment : Journal of Management Vol. 12 No. 1 (2021): November: Management Science
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (719.122 KB) | DOI: 10.35335/enrichment.v12i1.312

Abstract

This study aims to determine the effect of Convenience of Place (X1), Service (X2), Location (X3), Final Quality of Coffee (X4), Taste (X5), Price (X6), Product Diversity (X7) on Consumer Interest (Y ) in Choosing a Coffee Shop in Tangerang Regency. The research method used is a questionnaire distributed via Google Form in several coffee shops in Tangerang Regency. By using quantitative research. The data analysis method used is multiple linear regression analysis by testing the hypothesis, namely the t test and F test with the help of the SPSS 26 for windows program. The sample in this study was 133 respondents who were selected using the Slovin formula. The variables used in this study are Convenience of Place (X1), Service (X2), Location (X3), Final Quality of Coffee (X4), Taste (X5), Price (X6), Product Diversity (X7) as independent variables and Consumer Interest (Y) as the dependent variable. The results of this study indicate that the convenience of place, location and product diversity have a significant effect on consumer interest, but service, final coffee quality, taste and price have no significant effect on consumer interest. Then Convenience of Place, Service, Location, Final Quality of Coffee, Taste, Price and Product Diversity simultaneously have a significant effect on Consumer Interest in Choosing Coffee Shops in Tangerang Regency. And the value of the coefficient of determination (R2) is 0.765 which means that 76.5% of consumer interest is influenced by the convenience of the place, service, location, final quality of coffee, taste, price and product diversity and the remaining 23.5% is explained by other variables outside this research.