Endro Isnugroho
Sekolah Tinggi Ilmu Ekonomi Pariwisata API

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Pelaksanaan Yuridis Terhadap Keputusan Menteri Kesehatan Nomor HK.01.07/Menkes/382/2020 dan Peraturan Gubernur Daerah Istimewa Yogyakarta Nomor 24 Tahun 2021 Di The Cube Hotel Susilo Budi Winarno; Endang Widayati; Endro Isnugroho
Khasanah Ilmu - Jurnal Pariwisata Dan Budaya Vol 13, No 1 (2022): Jurnal Khasanah Ilmu - Maret 2022
Publisher : Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (411.524 KB) | DOI: 10.31294/khi.v13i1.12194

Abstract

Pandemi Corona Virus Disease 2019 (Covid-19) menyebabkan merosotnya kegiatan sektor perhotelan di DIY. Hotel-hotel yang sempat ditutup karena tidak mampu menutup biaya operasional dapat kembali beroperasi kembali dengan persyaratan mampu menerapkan protokol kesehatan untuk pencegahan dan pengendalian Covid-19 sesuai standar ketetapan pemerintah. Oleh sebab itu, pelaku industri hotel khususnya pemilik & karyawan perlu mendapatkan pelatihan pelaksanaan protokol kesehatan lingkungan hotel. Hal ini bertujuan untuk memenuhi kebutuhan tamu terhadap produk, pelayanan prima dan fasilitas yang bersih, sehat, aman dan sesuai dengan protokol kesehatan. Sanksi Administrasi akan diberikan kepada pelanggar protokol kesehatan baik itu pengunjung maupun karyawan di The Cube Hotel DIY baik secara lisan maupun pemulangan ketempat asal hal ini sesuai dengan Peraturan Gubernur Daerah Istimewa Yogyakarta Nomor 24 Tahun 2021 Tentang Penerapan Disiplin dan Penegakan Hukum Protokol Kesehatan Sebagai Upaya Pencegahan dan Pengendalian Corona Virus Disease 2019.
Preferensi dan Kesediaan Konsumen Membayar Salak Pondoh Organik Endro Isnugroho; Susilo B. Winarno
Khasanah Ilmu - Jurnal Pariwisata Dan Budaya Vol 10, No 1 (2019): Jurnal Khasanah Ilmu - Maret 2019
Publisher : Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (464.406 KB) | DOI: 10.31294/khi.v10i1.5619

Abstract

Abstract – Salak Pondoh Sleman has received Geographical Indication protection. Geographical Indication is part of Intellectual Property Rights (IPR) which is a universal concept showing the origin of the quality and characteristics of an item. This product is characterized as an organic with international standard management in the Sleman Regency. This study aims to predict the willingness of consumers to pay (willingness to pay or WTP) salak pondoh products that already have previlege available in the Sleman domestic market, with the intention of the results can be used to provide useful insights in outlining the promotion strategy of organic zalaka products, especially in the salak pondoh labeling program. In order to build a description and choice inference for purchasing salak pondoh, a structured questionnaire instrument was presented to 220 respondents with a purposive sampling method. The characteristics and descriptions of purchasing preferences of zalacca were measured by Chi Square analysis and to determine the effect of product brand image variables (brand image) and brand awareness on the willingness of consumers to pay (WTP) regression analysis was used. This brand variable as a proxy for premium salak pondoh products has received geographical indication protection. The results showed that differences in education levels and differences in the magnitude of consumer spending determine the preference for purchasing premium type of salak pondoh, which is zalacca with a relatively high price. Brand image and product awareness have a positive effect on the willingness of consumers to pay for premium products. The obstacle in this study is that at the time of research the availability of premium zalacca products based on both types of seeds and organic management was minimal in the market, resulting in relatively high price differences between organic or superior types and ordinary salak pondoh. Keywords: geographical indications of salak pondoh, willingness to pay, brand equity, organic Abstrak - Salak Pondoh Sleman telah mendapatkan perlindungan Indikasi Geografis. Indikasi Geografis merupakan bagian dari Hak Kekayaan Intelektual (HKI) yang merupakan konsep universal menunjukkan asal kualitas dan karakteristik suatu barang. Produk ini dicirikan sebagai organik dengan pengelolaan berstandar internasional di wilayah Kabupaten Sleman. Penelitian ini bertujuan untuk memprediksi kesediaan konsumen membayar (willingness to pay or WTP) produk salak pondoh yang telah memiliki previlege yang tersedia di pasar domestik Sleman, dengan maksud hasilnya dapat dipergunakan untuk memberikan wawasan bermanfaat dalam menguraikan strategi promosi produk salak organik, terutama dalam program pelabelan salak pondoh. Guna membangun suatu deskripsi dan inferensi pilihan pembelian salak pondoh digunakan instrumen kuesioner terstruktur disajikan kepada 220 orang responden dengan metode purposive sampling. Karakteristik dan deskripsi dari preferensi pembelian salak pondok diukur dengan analsis Chi Square dan untuk mengetahui pengaruh variabel imej merek produk (brand image) dan kesadaran merek (brand awareness) terhadap kesediaan konsumen membayar (WTP) digunakan analisis regresi. Variabel merek ini sebagai proksi pada produk premium salak pondoh telah mendapatkan perlindungan indikasi geografis. Hasil penelitian menunjukkan bahwa perbedaan tingkat pendidikan dan perbedaan besarnya pengeluaran konsumen menentukan preferensi dalam pembelian salak pondoh jenis premium yaitu salak dengan harga yang relatif tinggi. Imej merek (brand image) dan kesadaran produk (brand awareness) berpengaruh positif terhadap kesediaan konsumen membayar produk premium. Kendala dalam penelitian ini adalah pada saat penelitian ketersediaan produk salak premium baik berdasarkan jenis bibit maupun pengelolaan organik sangat minim di pasaran, sehingga terjadi perbedaan harga relatif tinggi antara salak organik atau jenis unggul dan salak pondoh biasa. Kata kunci: hak indikasi geografis salak pondoh, kesediaan membayar, ekuitas merek, organic
PENGARUH PERCEIVED RISK, COST SAVING, DAN TIME SAVING TERHADAP KEPUASAN PELANGGAN PADA PEMBELIAN TIKET PESAWAT ONLINE DI SITUS TIKET2 Septi Ambarwati; Endro Isnugroho
Journal of Tourism and Economic Vol 1, No 1 (2018): EDISI 1
Publisher : STIE Pariwisata API Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (517.537 KB)

Abstract

This research explains the effect of perceived risk, cost saving, and time saving on customer satisfaction on the purchase of airline tickets online through website tiket2. It is based on information technology quality in selling tickets online by providing features that are very easy to use, and give serious attention to the security of customer data and ease in transacting. This research uses non probability sampling method with the criteria used in sample selection is customer who make ticket purchase through website  tiket2. The data used in this study is primary data obtained directly from respondents through interviews and filling questionnaires. From the results of research proved perceived risk, cost saving, and time saving have a positive and significant impact on customer satisfaction. The contribution of this research is expected to be as an input and guide for management practitioners in carrying out business activities, especially those related to factors that influence customer satisfaction, that is, to provide input in decision making at giving satisfaction to the customer.Keywords: perceived risk, cost saving, time saving, customer satisfaction, non probability sampling