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The Socio Economic Life, Poverty And Trafficking Case Study In Tomohon City, North Sulawesi Province Jola S. Kalang; Elsje Hanna Lintong; Deisy A.P.J. Pangkey; Jeffry W.L. Gumerung; Rieneke R. Kalalo
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 2 (2022): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i2.4904

Abstract

The problem of socio-economic life towards poverty and trafficking has become a social disease of the community. It needs to get a serious concern because poverty is a complex problem involving various aspects such as the right to get food, health, education, and employment. Those aspects can trigger woman trafficking. The woman trafficking issue is actually not a new thing, but until the present, it still becomes a public concern, especially for the government officials who are often bothered by the actions of irresponsible people who incidentally take advantage of the poor economic conditions of the community. Based on these problems, this research focused on the phenomenon of socio-economic problems of the poor and woman trafficking. The method used was descriptive with secondary data which was then analyzed qualitatively. The results showed that in trafficking cases, the women were forced to be sex workers in other areas, international workers disguised themselves as dancers, and so on. A lot of girls became the victims of deception by criminals and became slaves in modern times. Efforts have been made by both the central and regional governments through exclamations and regulations in Regional Regulations on the prevention and control of human trafficking, especially woman trafficking, as well as organizations such as Non-Governmental Organizations, gender awareness, Information Center for Women's Protection, Bureau of Women's Empowerment, through seminars and workshops which resulted in a recommendation for regulations to protect girls and women.
The Effect of Customer Satisfaction on the Service at Lady Salon during the Covid-19 Pandemic Rieneke R. Kalalo; Jane Elvira Scipio; Jola Silvana Kalangi; lenda Lumentah
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 2 (2022): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i2.5268

Abstract

The impact of Coronavirus (Covid-19) pandemic is strongly affected in business and economic world. A fairly short time path to marketing patterns changes especially when treated with Large-Scale Social Restrictions. Marketing products or services to consumers as a brand strategy survive in the Covid-19 pandemic. This study aimed to analyze the influence of Lady Salon’s customer satisfaction during the Covid-19 Pandemic. Quantitative analysis methods were based on causal analysis designs in which the data was processed by linear regression analysis. The results of the study stated that the service of the beauty salon business significantly affected the customer satisfaction at Lady Salon in Kamasi Village and the relationship between its service and its customer satisfaction. This was also supported by the achievement rate of descriptive test respondents on service variables included in the highest average value that answered the most agreed questions which means that the respondents were very satisfied with the products available at Lady Salon and trusted. As for the customer satisfaction variables included in the highest average scores that answered the most agreed questions which means that the respondents were satisfied with its appropriate service to its customers. Therefore, it can be concluded that Lady Salon needs to increase customer satisfaction in the terms of handling complaints, and the company services are supposed to continue improving.