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All Journal JURNAL ISTRENDI Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences
Jane Elvira Scipio
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Religion Arts Humanities Economics, Econometrics & Finance Education Languange, Linguistic, Communication & Media Social Sciences

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The Effect of Customer Satisfaction on the Service at Lady Salon during the Covid-19 Pandemic Rieneke R. Kalalo; Jane Elvira Scipio; Jola Silvana Kalangi; lenda Lumentah
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 2 (2022): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i2.5268

Abstract

The impact of Coronavirus (Covid-19) pandemic is strongly affected in business and economic world. A fairly short time path to marketing patterns changes especially when treated with Large-Scale Social Restrictions. Marketing products or services to consumers as a brand strategy survive in the Covid-19 pandemic. This study aimed to analyze the influence of Lady Salon’s customer satisfaction during the Covid-19 Pandemic. Quantitative analysis methods were based on causal analysis designs in which the data was processed by linear regression analysis. The results of the study stated that the service of the beauty salon business significantly affected the customer satisfaction at Lady Salon in Kamasi Village and the relationship between its service and its customer satisfaction. This was also supported by the achievement rate of descriptive test respondents on service variables included in the highest average value that answered the most agreed questions which means that the respondents were very satisfied with the products available at Lady Salon and trusted. As for the customer satisfaction variables included in the highest average scores that answered the most agreed questions which means that the respondents were satisfied with its appropriate service to its customers. Therefore, it can be concluded that Lady Salon needs to increase customer satisfaction in the terms of handling complaints, and the company services are supposed to continue improving.
Bentuk dan Makna Kata Depan Bahasa Talaud James Edward Lalira; Yopie Alex Tomi Pangemanan; Jane Elvira Scipio; Theo Chanra Merentek
JURNALISTRENDI : JURNAL LINGUISTIK, SASTRA, DAN PENDIDIKAN Vol 7 No 2 (2022): Edisi November 2022
Publisher : Universitas Nahdlatul Wathan Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51673/jurnalistrendi.v7i2.1205

Abstract

Penelitian ini termotivasi oleh pembaharuan struktur bahasa Talaud dan mencoba untuk mengklasifikasi serta mendeskripsikan makna dari preposisi bahasa Talaud. Penelitian ini menggunakan metode deskriptif. Datanya didapatkan dari informan yang merupakan penutur asli bahasa Talaud. Berdasarkan hasil penelitian, ditemukan dua bentuk preposisi, yakni preposisi tunggal dan kompleks. Terdapat delapan preposisi tunggal yakni: su, wua, walla, ere, maoma, aloe, anawaugu, and marani, sedangkan kompleks yakni: su walla, wua doso, su saᴙinda, roso su, wowa su, su liu, su muka, su luare. Pada tataran makna, preposisi bahasa Talaud dapat menyatakan waktu, tempat, asal dan situasi. This research is motivated by the renewal of the Talaud language structure and aims to classify forms and describe meanings of preposition in Talaud Language. The research uses descriptive method. Source of the data is taken from the informants who were native speaker of the Talaud languge. Based on the result of research two preposition forms have been found, that are single and complex. There are eight single preposition in Talaud language: su, wua, walla, ere, maoma, aloe, anawaugu, and marani, while complex preposition is preposition that consist of more than one word, they are: su walla, wua doso, su saᴙinda, roso su, wowa su, su liu, su muka, su luare. In meaning, preposition in Talaud can can state time, place, origin, and situation. Preposition in Talaud language can be follow by noun, adjective, adverb of time and place, and it can be in the front or middle of sentences.
Co-Authors James Lalira, James Jola Silvana Kalangi lenda Lumentah Rieneke R. Kalalo Theo Chanra Merentek Yopie Alex Tomi Pangemanan