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All Journal Ilmu Administrasi Publik Pinisi Business Administration Review
Afwa Magfhirah Saleh
Universitas Negeri Makassar
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences Other

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Factors That Affect Consumers Using the GO-JEK GO-FOOD Feature Aplication (Study on Students of Makassar State University Faculty of Social Sciences Business Administration Study Program) Afwa Magfhirah Saleh; Firman Umar; Muh Rizal; Maya Kasmita; Muh Luthfi Siraj
Pinisi Business Administration Review Volume 3, Number 2, September 2021
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/pbar.v3i2.24352

Abstract

Go-food is a service feature provided in the Go-jek application that serves food delivery service. Go-food comes as a solution for city communities that have high mobility, time constraints, and high need for food is now able to be resolved with the existence of Go-food.The purpose of this study is to find out how strong factors in influencing and knowing from several factors which are most dominant in decision making using the Go-jek go-food feature application in students majoring in business administration of the faculty of social sciences. The type of method used is descriptive quantitative. The data source is primary data, data processing using SPSS 25. Samples from this study were taken by 100 respondents. Sampling techniques are purposive sampling. Data retrieval techniques are carried out by coesioner and observation. Data analysis techniques used with descriptive statistical analysis and inferential analysis. The results of this study show factors: distribution, promotion and culture have a significant effect / very strong. The most dominant factor in influencing the decision to use the Go-jek go-food feature is the promotion factor which has a value percentage of 0.441. 
Implementation of the District Integrated Administrative Services Policy Afwa Magfhirah Saleh; Andi Cudai Nur; Herman Herman
Jurnal Ilmiah Ilmu Administrasi Publik Vol 14, No 1 (2024)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v14i1.63276

Abstract

The new service paradigm emphasizes community satisfaction, especially in the millennial era who are critical of government administration. This research aims to evaluate the effectiveness of this thesis program entitled Implementation of the District Integrated Administrative Services Policy in Lilirilau District, Soppeng Regency, which is motivated by the government's desire to bring closer, simplify and speed up licensing/non-licensing administration services at the sub-district level. The data collection technique is to use observation, interview and documentation techniques. Meanwhile, data analysis techniques use data reduction, data presentation and drawing conclusions. Based on the results of the analysis, it can be concluded that there are three District Integrated Administrative Services policies in Lilirilau District that have been implemented well and there are three that have not been implemented well and provide benefits to the community, especially regarding administrative services. The implementation of PATEN in Lilirilau sub-district is also in accordance with applicable provisions as mandated by Minister of Home Affairs Regulation Number 04 of 2010 concerning Guidelines for District Integrated Administrative Services. Even though in its implementation there are several shortcomings that need attention, such as standards & policies, resources and disposition, basically these three indicators are important factors in the implementation of PATEN which cause obstacles to the service process at the Lilirilau sub-district office. This research will not only provide an academic contribution, but can also be a basis for local governments to formulate strategies for improving public services that are more effective and responsive to community needs.
Co-Authors Andi Cudai Nur Firman Umar Herman Maya Kasmita Muh Luthfi Siraj S, Muh. Rizal