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All Journal JSSH (Jurnal Sains Sosial dan Humaniora) J-Dinamika: Jurnal Pengabdian Kepada Masyarakat Menara Ilmu Jurnal Ilmu Komunikasi Dan Media
Indria Flowerina
Universitas Dharma Andalas
Agriculture, Biological Sciences & Forestry Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Social Sciences

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Peran Komunikasi Pelayanan dalam Meningkatkan Kualitas Pelayanan di SMKN 1 Ampek Angkek Kabupaten Agam Zike Martha; Indria Flowerina; Asni Dewi Bishry
J-Dinamika : Jurnal Pengabdian Masyarakat Vol 6 No 1 (2021): June
Publisher : Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/j-dinamika.v6i1.2551

Abstract

Kegiatan ini dilakukan selain sebagai wujud dari tanggung jawab sebagai dosen di perguruan tinggi (dalam hal ini Prodi Komunikasi Unidha) dalam mengemban amanah Tridarma, juga karena munculnya tanggung jawab sosial pada masyarakat. Salah satu komponen masyarakat yang penting adalah Sekolah, yang target pelayanan kepada Siswa berusia remaja, yang perlu juga mendapatkan pelayanan yang baik dari sekolah, juga stakehoder yang terkait dengan sekolah. Kepuasan terhadap pelayanan dapat menjadi salahsatu komponen berhasilnya pihak sekolah meningkatkan kualitas sesuai dengan tujuan dari Akreditasi Sekolah.Dalam Pengabdian Masyarakat ini, sesuai dengan permasalahan yang sedang dihadapi pihak Sekolah yaitu minimnya kegiatan pelatihan seperti Komunikasi Pelayanan (Pelayanan Prima) terhadap karyawan/tenaga kependidikan yang berhadapan langsung dengan pelayanan siswa dan juga stakeholder sekolah, maka Prodi Ilmu Komunikasi UNIDHA berupaya untuk memberikan bekal untuk mengatasi permasalahan tersebut, sesuai dengan bidang ilmu Dosen yang akan memberikan pembekalan nantinya dibidang komunikasi dan pelayanan prima. Diharapkan setelah kegiatan ini pihak tenaga pendidik dan sekolah dapat meningkatkan kualitas dalam komunikasi dan Pelayanan sehingga dapat membangun citra sekolah yang baik secara internal dan eksternal dan kepuasan siswa maupun stakeholder sekolah, sesuai yang diinginkan dalam mencapai Akreditasi Sekolah yang baik
PENGARUH MOTIVASI KERJA DAN KOMUNIKASI EFEKTIF BUDAYA ORGANISASI TERHADAP KINERJA KARYAWAN PADA HOTEL RANGKAYO BASA Zike Martha; Indria Flowerina; Asni Dewi Syahriani Bishry
Menara Ilmu Vol 15, No 1 (2021): VOL. XV NO.1 APRIL 2021
Publisher : LPPM Universitas Muhammadiyah Sumatera Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31869/mi.v15i1.2519

Abstract

Penelitian ini bertujuan untuk mengetahui Pengaruh Motivasi Kerja dan Komunikasi Efekti Budaya Organisasi terhadap Kinerja Karyawan pada Hotel Rangkayo Basa secara parsial dan simultan. Objek penelitian yang digunakan adalah Hotel Rangkayo Basa. Penelitian ini menggunakan teknik Total Sampling yaitu semua anggota populasi dijadikan sampel. Penelitian ini termasuk dalam jenis penelitian deskriptif kuantitatif. Metode analisis data yang digunakan dalam penelitian ini adalah analisis regresi linear berganda. Secara Parsial hasil pengujian hipotesis motivasi kerja menunjukkan nilai t hitung > t tabel dengan taraf signifikansi 0,20, berarti motivasi kerja berpengaruh signifikan terhadap kinerja karyawan Hotel Rangkayo Basa. Kata Kunci: Motivasi Kerja, Komunikasi Efektif, Budaya Organisasi, Kinerja Karyawan ABSTRACT: This study aims to see the effect of work influence and communication on the effectiveness of organizational culture on employee performance at the Rangkayo Basa hotel partially and simultaneously. The research object used was the Rangkayo Basa Hotel. The research used total sampling technique, in which all members of the population were sampled. This research is included in the type of quantitative descriptive research. The data analysis method used in this study is multiple linear regression analysis. Partially the results of testing the motivation hypothesis show the value of t count> t table with a significance value of 0.20, meaning that work motivation has a significant effect on the employee performance of the Rangkayo Basa Hotel.
Pengaruh Komunikasi Persuasif Guru Terhadap Motivasi Belajar Siswa Kelas X SMKN 1 Sumbar Pada Masa Pandemi Covid-19 Andre Mahendra; Indria Flowerina
Jurnal Ilmu Komunikasi Dan Media Sosial (JKOMDIS) Vol. 1 No. 3 (2021): JKOMDIS : Jurnal Ilmu Komunikasi Dan Media Sosial
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jkomdis.v2i1.134

Abstract

The spread of the corona virus pandemic or Covid-19 has presented its own challenges for educational institutions in Indonesia, one of which is SMKN 1 West Sumatra, which is one of the vocational education institutions in the city of Padang. In the online learning process, many students' grades do not understand the material taught by the teacher and there is a problem with declining grades in students. When students are in a condition of not having the motivation to learn, this is where the role of the teacher is to motivate students, one of which is persuasive communication techniques. The purpose of this study was to proportionally reveal the influence of teacher persuasive communication on student motivation at SMKN 1 West Sumatra during the Covid-19 pandemic. This research uses quantitative research. The sampling technique is a simple random sampling technique. The sample of this research is class X students of SMKN 1 West Sumatra, totaling 84 students. Simple linear regression analysis was used to test the hypothesis with the SPSS 24 program. The results of this study indicate that the teacher's Persuasive Communication variable is in the Good Enough category. The results indicate that there is an influence between teacher persuasive communication and student learning motivation during the Covid-19 pandemic. Learning activities in the teacher's classroom tend to use persuasive communication, to direct student behavior in the teacher's classroom applying a democratic and permissive discipline model. The teacher does not give heavy sanctions, but is more dominant in directions and advice that moves students' motivation to do better.
Analisis Proses Komunikasi Interpersonal Guru dan Siswa Tunarungu dalam Penggunaan Komunikasi Verbal dan Nonverbal di SLB Negeri 1 Padang Vadisa; Indria Flowerina
Jurnal Ilmu Komunikasi Dan Media Sosial (JKOMDIS) Vol. 3 No. 1 (2023): January-April
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jkomdis.v3i1.587

Abstract

This research is based on the communication skills of deaf students which can be developed if there is one of the supporting factors. You can know that deaf children are those who experience a lack or loss of the ability to hear either partially or completely due to the malfunctioning of part or all of the deterrent device in life everyday that has a complex impact on life . The limited communication skills that deaf children have, especially in verbal communication skills , are a reason for them to use non-verbal language (signs) for interact with each other . The purpose of this study was to determine the interpersonal communication process of deaf teachers and students in the use of verbal and nonverbal communication at SLB Negeri 1 Padang. The research method used in this study is a descriptive qualitative research method with data collection techniques that include interviews, observations and documentation. The results showed that the interpersonal communication process of deaf teachers and students was good, but in the use of verbal and nonverbal communication there were obstacles, namely in the difficulty of understanding deaf students and the use of language due to limited vocabulary possessed. In this case, SLB Negeri 1 Padang has not implemented an official language such as SIBI (Indonesian Sign Language System) in the communication process between teachers and deaf students because deaf students are more accustomed to everyday sign language (mother tongue).
Advertising - Word of Mouth terhadap Keputusan Mahasiswa Memilih Jurusan Ilmu Komunikasi di Universitas Dharma Andalas Zike Martha; Indria Flowerina
JSSH (Jurnal Sains Sosial dan Humaniora) JSSH (Jurnal Sains Sosial dan Humaniora) Vol. 6 No. 2 September 2022
Publisher : Lembaga Publikasi Ilmiah dan Penerbitan (LPIP)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (395.581 KB) | DOI: 10.30595/jssh.v6i2.14332

Abstract

Penelitian ini bertujuan untuk mengetahui iklan dan word of mouth terhadap keputusan mahasiswa jurusan ilmu komunikasi Universitas Dharma Andalas. Wawancara penelitian ini dilakukan pada angkatan 2019-2022 dengan sampel sebanyak 10 responden. Data diperoleh dengan melakukan kuesioner, kemudian dideskripsikan dengan hasil wawancara dan ditarik kesimpulan. Dari penelitian yang dilakukan diketahui berdasarkan hasil wawancara menunjukkan bahwa hasil menunjukkan bahwa iklan dari mulut ke mulut berdampak positif terhadap keputusan mahasiswa untuk memilih program studi ilmu komunikasi di Universitas Dharma Andalas. Hasil wawancara determinasi menunjukkan bahwa word of mouth ads terhadap keputusan mahasiswa memilih program studi IPA Universitas Dharma Andalas sebesar 50,3% sedangkan sisanya 49,7% dipengaruhi oleh faktor lain.
Co-Authors Andre Mahendra Asni Dewi Bishry Asni Dewi Syahriani Bishry Vadisa Zike Martha Zike Martha