Article Per Year (5 Year)
p-Index From 2019 - 2024
0.408
P-Index
This Author published in this journals
All Journal Jurnal Ecogen
Gesit Tabrani
Universitas Negeri Padang
Economics, Econometrics & Finance

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
EVALUASI FAKTOR-FAKTOR PENYEBAB KETERLAMBATAN PENYELESAIAN PROYEK KONSTRUKSI DENGAN PENDEKATAN ANALYTICAL HIERARCHY PROCESS (AHP) DI KOTA PADANG Lisa Rahmi; firman firman; Gesit Tabrani
Jurnal Ecogen Vol 2, No 1 (2019): Jurnal Ecogen
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmpe.v2i1.6092

Abstract

This study aims to find out, what are the factors that cause delays in project development in Padang City. The population in this study were several contractors registered as members of GAPENSI Kota Padang. The number of samples is the majority contractor, consisting of 3 intermediate contractors and 5 small contractors. The method used is a cause and effect diagram (fishbone) and Analytical Hierarchy Process (AHP). The results of this study are the main factors that cause delays in the repair of construction projects, namely: (1) delays caused by specifications / design changes with a value of 0.1265, (2) weather and natural disasters with a value of 0.1144, (3 )) error in choosing the construction method with a weight value of 0.0912.Keywords: Construction Project Delay Factors, Cause-Effect Diagram (Fish Bone), Analytical Hierarchy process (AHP).
MENGUKUR KEPUASAN PASIEN RUMAH SAKIT ISLAM SITI RAHMAH PADANG ATAS KUALITAS PELAYANAN INSTALASI FARMASI DENGAN MENGGUNAKAN METODE IMPORTANCE PERFORMANCE ANALYSIS Deta Aulia; Rahmiati Rahmiati; Gesit Tabrani
Jurnal Ecogen Vol 2, No 1 (2019): Jurnal Ecogen
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/jmpe.v2i1.6093

Abstract

This study aims to analyze and find out: (1) The service quality of pharmaceutical installations provided by RSI Siti Rahmah Padang is in accordance with patient expectations using the Importance Performance Analysis method (2) Service attributes that need to be prioritized to improve the quality of pharmacy installation services to patients in Siti Rahmah Padang Hospital using the Cartesian diagram. The study population was all visitors or patients who visited to get treatment at a pharmacy pharmacy installation. The sampling technique of this study was to use the accidental sampling method with a total sample of 100 people.The data used is primary data. The data analysis technique uses the Importance Performance Analysis method using Microsoft Excel software. The results showed that: (1) There are 1 service attribute that have a positive gap that is able to meet customer satisfaction (2) There are 3 service attributes that are the top priority for immediate improvement (3) Factors to improve the quality of pharmaceutical services caused by human factors , material, method, and environment.Keywords: Service Quality, Importance Performance Analysis, customer satisfaction, fishbone 
Co-Authors Deta Aulia Lisa Rahmi Rahmiati Rahmiati ZK Abdurahman Baizal