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All Journal Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS) Creative Research Management Journal
Venny Mellandhia Shandy
Universitas Padjadjaran
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences Other

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Inovasi lingkungan dan dampak pandemi: Studi kasus pada UMKM makanan dan minuman Budi Harsanto; Asep Mulyana; Yudi Ahmad Faisal; Venny Mellandhia Shandy
Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS) Vol 5, No 2 (2022): Jurnal Inovasi Hasil Pengabdian Masyarakat (JIPEMAS)
Publisher : University of Islam Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33474/jipemas.v5i2.14147

Abstract

Tujuan artikel berbasis pengabdian pada masyarakat ini adalah untuk memahami inovasi lingkungan dan dampak pandemi COVID-19 terhadap UMKM. Mitra yang dipilih yaitu UMKM yang bergerak di bidang makanan dan minuman di Kota Bandung, Jawa Barat, Indonesia. Metode pelaksanaan pengabdian adalah melalui wawancara kepada pelaku usaha disertai observasi dan analisis dokumen. Hasil dari kegiatan pengabdian ini menunjukkan bahwa dampak pandemi secara umum adalah negatif bagi usaha ditandai dengan penurunan permintaan serta terhambatnya rantai pasok baik ke arah pemasok maupun ke arah konsumen. Kegiatan pengabdian memberikan dampak meningkatnya awareness pelaku usaha mengenai praktik-praktik inovasi lingkungan untuk meraih tujuan ekonomi sekaligus meminimalisir dampak negatif usaha terhadap lingkungan.
NIAT PERPINDAHAN PELANGGAN PADA E-MARKETPLACE DI KOTA BENGKULU Venny Mellandhia Shandy; Lizar Alfansi; Asep Mulyana; Budi Harsanto
Creative Research Management Journal Vol 5 No 2 (2022): December
Publisher : Universitas Prof. Dr. Hazairin SH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32663/crmj.v5i2.3088

Abstract

This study aims to examine and analyze whether there is an influence between price fairness, relationship quality, perceived betrayal on switching intentions. This research uses Partial Least Square Structural Equation Model (SEM PLS). The method used in this study is non-probability sampling. The population used in this study are consumers who have transacted in e-marketplaces and moved to other e-marketplaces in Bengkulu city and 353 samples were selected. The results showed that price fairness had a negative effect on the perception of betrayal, the quality of the relationship had a negative effect on the perception of betrayal, price fairness had a positive effect on the relationship, the perception of betrayal had a positive effect on switching intention, price fairness had a negative effect on switching intentions, and the quality of the relationship had no negative effect. on switching intentions. Even though the quality of the relationship with customers is good, customers can still intend to switch to other e-marketplaces. For further research, the authors suggest examining other factors that may influence the relationship, such as alternative product offerings, prices, promotions, discounts, and others so that this research will be more extensive.
Co-Authors Asep Mulyana Budi Harsanto Lizar Alfansi Yudi Ahmad Faisal