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Journal : Jouska: Jurnal Ilmiah Psikologi

Hubungan Antara Kualitas Kehidupan Kerja Dengan Kepuasan Kerja Karyawan di PT. Nusanet Medan Irzham Aulya Karnaen; Hairul Anwar Dalimunthe
Jouska: Jurnal Ilmiah Psikologi Vol 1, No 2 (2022): Jouska: Jurnal Ilmiah Psikologi Agustus
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (810.66 KB) | DOI: 10.31289/jsa.v1i2.1340

Abstract

This study aims to determine and analyze the relationship between the quality of work life and job satisfaction of employees at Nusanet. The sample to be used in this study amounted to 68 employees of Nusanet Medan. Data collection was carried out using a Likert scale model through two variables, namely quality of work life and job satisfaction. Data analysis using product moment correlation technique. The results of this study indicate that the quality of work life has a significant positive relationship with the job satisfaction of the employees of Nusanet Medan. The results of the linearity test with the acquisition of a different F of 10,726 with a different P value of 0.002 0.05 and the results of the correlation analysis of R product moment with the acquisition of an Rxy coefficient value of 0.367 and a P of 0.002 0.01 which also indicates that the higher the quality of work life obtained, the job satisfaction will also be higher. The quality of work life has a contribution to job satisfaction of 13.5% which is indicated by the value of the determinant coefficient (R2) of 0.135. The quality of work life and job satisfaction of Nusanet Medan employees is currently still low.
Pengaruh Antara Kepuasan konsumen dengan Loyalitas Pada Konsumen Smartphone Samsung di PT. Nusa Abadi Sukses Arta Kiki Afrylianty Rezwy; Hairul Anwar Dalimunthe
Jouska: Jurnal Ilmiah Psikologi Vol 2, No 1 (2023): Jouska: Jurnal Ilmiah Psikologi Februari
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jsa.v2i1.1705

Abstract

This study aims to determine and analyze empirically the Effect of Consumer Satisfaction with Loyalty on Samsung Smartphone Consumers at PT. Nusa Abadi Success Arta. This study refers to quantitative methods with correlational analysis. The research sample was 45 people. The sampling technique in this study using incidental sampling is a sampling technique based on chance, that is, anyone who incidentally meets the researcher can be used as a sample. The customer satisfaction scale is based on aspects of customer satisfaction according to Manurung (2009): Expectations, Performance, Comparison, and Confirmation. Furthermore, loyalty is arranged based on aspects according to Fardani (2015) as follows: Repeat Purchase, namely loyalty to product purchases, Retention, namely resistance to negative influences regarding the company, Referalls, which refers to the total existence of the company. The two scales above use a Likert scale with 4 answer choices. Based on the calculation results of product moment correlation analysis, it can be seen that there is a positive influence between consumer satisfaction and consumer loyalty. It is assumed that the higher the customer satisfaction, the higher the loyalty, on the other hand, the lower the customer satisfaction, the lower the loyalty. This result is evidenced by the correlation coefficient rxy = 0.990, with significant p = 0.000 0.05. This means that the proposed hypothesis is accepted. The determinant coefficient (r2) of the influence between the independent variable and the dependent variable is r2= 0.979. This shows that consumer satisfaction is distributed 97.90% of consumer loyalty.
Hubungan Antara Pola Asuh Demokratis dengan Kecerdasan Emosional Pada Remaja di SMA Swasta Al Hikmah Halfa Rizky; Hairul Anwar Dalimunthe
Jouska: Jurnal Ilmiah Psikologi Vol 2, No 1 (2023): Jouska: Jurnal Ilmiah Psikologi Februari
Publisher : Universitas Medan Area

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31289/jsa.v2i1.1707

Abstract

This study aims to determine the relationship between democratic parenting and emotional intelligence in adolescents at Al Hikmah private high school. The type of research is quantitative research. The population is 80 teenagers. The sample in this study amounted to 49 people with democratic parenting. The measuring instrument used to measure the democratic parenting of adolescents using the scale of democratic parenting from Munandar (in Shochib 2010) is deliberation in the family, controlled freedom, parental direction, guidance and attention, mutual respect between family members, two-way communication. Measuring adolescent emotional intelligence using the emotional intelligence scale from Goleman (2014), namely, self-awareness, self-knowledge, self-motivation, four, social skills. It is known that there is a significant positive relationship between democratic parenting and emotional intelligence with a correlation coefficient of r_xy 0.609 with P = 0.000 0.050. This means that the higher the democratic parenting pattern, the higher the emotional intelligence, or vice versa. The hypothesis is accepted. The effective contribution of democratic parenting variables to students' emotional intelligence is 37.1%. Based on this research, it can be seen that there are still 62.9% influence of other factors on emotional intelligence that are not revealed in this study. The results of the research on students have moderate emotional intelligence and moderate democratic parenting. This can be seen from the SD results of 15.356, the empirical mean value of emotional intelligence of 79.00, and the hypothetical mean of 75. Furthermore, the results of the elementary school of democratic parenting were 13,889, the empirical mean was 75.04 and the hypothetical mean was 85.