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All Journal Fokus Ekonomi Jurnal Ilmiah Fokus Ekonomi, Manajemen, Bisnis & Akuntansi (EMBA)
Untung Widodo
Sekolah Tinggi Ilmu Ekonomi Pelita Nusantara
Economics, Econometrics & Finance

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PENGARUH PEMBERDAYAAN DAN LEADER MEMBER EXCHANGE TERHADAP KINERJA KARYAWAN DENGAN SELF EFFICACY SEBAGAI VARIABEL MEDIASI Untung Widodo; Lies Indriyatni; Susanti Wahyuningsih
Fokus Ekonomi : Jurnal Ilmiah Ekonomi Vol 16, No 1: Juni 2021
Publisher : STIE Pelita Nusantara Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34152/fe.16.1.163-187

Abstract

This study was conducted to analyze (1) How does the Empowerment of Self Efficacy? (2). How the influence of Leader Member Exchange (LMX) on Self Efficacy? (3). How does Empowering the Employee Performance (4). How the influence of Leader Member Exchange (LMX) against the Employee Performance? (5). How does Self Efficacy against Employee Performance? (6). How Self Empowerment Efficacy able to mediate the effect of the Employee Performance? (7). How Self Efficacy able to mediate the effect of LMX the Employee Performance ?. From the analysis conducted this study concluded that: 1) Empowerment positive effect on Self Efficacy. (2) Leader Member Exchange (LMX) positive effect on Self Efficacy. (3) Empowerment positive effect on employee performance. (4) Leader Member Exchange (LMX) positive effect on employee performance. and, (5) Self Efficacy positive effect on employee performance. (6) Self Efficacy able to mediate the effect of empowerment on employee performance. (7) Self Efficacy capable of mediating influence of the leader member exchange (LMX) on employee performance
ANALISIS PENGARUH KEPUASAN KERJA, REWARD DAN ADVERSITY QUOTIENT TERHADAP KINERJA DRIVER OJEK ONLINE Untung Widodo; Lies Indriyatni; Yuliati .; Susanti Wahyuningsih
Fokus Ekonomi : Jurnal Ilmiah Ekonomi Vol 17, No 2: Desember 2022
Publisher : STIE Pelita Nusantara Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34152/fe.17.2.487 - 506

Abstract

This study aims to determine whether Job Satisfaction, Reward and Adversity Quotient influence the performance of Online Ojek Drivers. The population in this study is Online Ojek Drivers in the city of Semarang. Sampling was carried out using the purposive sampling method and the number of samples was 126 respondents. The type of data used is primary data. This study uses a questionnaire in collecting data. The test techniques used are validity test, reliability test, classic assumption test including normality test, multicollinearity test and heteroscedasticity test. Hypothesis testing in this study used multiple linear regression analysis and hypothesis testing with the help of IBM SPSS statistics 23.            The results of this study indicate that job satisfaction has a positive and significant effect on the performance of online ojek drivers. Reward has no positive and insignificant effect on the performance of Online Ojek Drivers. Adversity Quotient has a positive and significant effect on the Performance of Online Ojek Drivers. Job Satisfaction, Reward and Adversity Quotient together or simultaneously have a significant effect on Driver Online Performance.
Analisis Pengaruh Kualitas Pelayanan, Brand Image dan Fasilitas terhadap Kepuasan Konsumen (Studi Kasus pada Angkutan Feeder 1 Trans Semarang) Rafi Nanda Satrya; Yuliati Yuliati; Susanti Wahyuningsih; Lies Indriyatni; Untung Widodo
Jurnal Ilmiah Fokus Ekonomi, Manajemen, Bisnis & Akuntansi (EMBA) Vol 2, No 02 (2023): Agustus 2023
Publisher : STIE PENA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34152/emba.v2i02.833

Abstract

This study aims to determine the effect of Service Quality, Brand Image and Facilities on Consumer Satisfaction using the Trans Semarang feeder 1 transportation service. The research population is all consumers of Feeder 1 Trans Semarang, a sample of 100 uses the Ferdinand formula. The method used is multiple linear regression SPSS program version 23. Multiple linear regression analysis technique Y = α + β1X1 + β2X2 + β3X3 + e. The research data variable is Consumer Satisfaction (Y) and X is Service Quality, Brand Image and Facilities. The results of the Service Quality study (X1) have no significant effect on consumer satisfaction with t count t table (3.161>1.984), with a significance value of 0.002 t table (3.930>1.984), with a significance value of 0.000 F table (120.22> 2.699) with a significance of 0.000. Calculation of the value of the Coefficient of Determination (R2) obtained Adjusted R2 of 0.783. This means that the percentage of the influence of the variable Quality of Service, Brand Image and Facilities on Customer Satisfaction is 78.3%. Keywords: Service Quality, Brand Image, Facilities and Customer Satisfaction.
Co-Authors Lies Indriyatni Rafi Nanda Satrya Susanti Wahyuningsih Yuliati . Yuliati Yuliati