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PENGARUH KUALITAS PELAYANAN TERHADAP KEPUASAN MASYARAKAT DALAM PELAKSANAAN TERA ULANG ALAT UKUR TAKAR TIMBANG DAN PERLENGKAPANNYA PADA BIDANG METROLOGI DI DINAS KOPERASI, USAHA MIKRO KECIL MENENGAH, PERINDUSTRIAN DAN PERDAGANGAN PROVINSI SULAWESI TENGAH Usman, Hasrudin
Katalogis Vol 1, No 1 (2013)
Publisher : Katalogis

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (170.005 KB)

Abstract

This research aimed to know the influence of Service Quality toward Society Satisfactory in Realization of UTTP Tool Calibration of Metrology Field at Department of Cooperatives and Small Industry Medium Enterorise and Trade Central Sulawesi Province. The theory of service quality used was from Zeithaml, Valarie A., A. Parasuraman and Leonard L. Berry which consist of tangible, reliability, responsiveness, assurance and empathy, whereas the theory of society satisfactory was from Philip Kotler which covers need, wants, and expectations. This research was a survey research with quantitative approach. The population of the research was the owner or the user of UTTP tool calibration that noted in calibration register book from October to November 2011 which numbered 120 persons that drawn using Taro Yamane formula so that the sample became 55 persons. The collection data method covered documentation study and questionnaire. The technique of data analysis used was simple linear regression analysis. The research result showed that there was an influence of service quality toward society satisfactory in UTTP tool calibration of Metrology Field at Department of Coopertives and Small Industry Medium Enterprise and Trade Central Sulawesi Province. This result also showed that the relationship between service quality and society satisfactory was on strong level. The variable descriptive analysis result of service quality showed that from all dimension, the assurance dimension has a strong result particularly on service efficiency assurance, whereas the weak dimension was tangible dimension which was the uncomfortable of service place.
Analisis Kesesuaian Lahan Budidaya Rumput Laut (Eucheuma cottoni) di Perairan Pulau Lingayan, Kabupaten Tolitoli Rosdiana, Rosdiana; Padyawan, Andhy Rahmat; Usman, Hasrudin; Wandi, Wandi
JAGO TOLIS : Jurnal Agrokompleks Tolis Vol 4 No 1 (2024): Januari
Publisher : Universitas Madako Tolitoli

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56630/jago.v4i1.475

Abstract

Pengembangan kawasan budidaya laut di Kabupaten Toli-Toli peluang tumbuh pesatnya perlu diimbangi dengan pemantauan dan evaluasi terkait proses budidaya laut yang telah berjalan. Salah satu pemilihan lokasi budidaya diperlukan teknologi untuk mengetahui potensi kesesuaian lahan budidaya rumput laut sehingga dapat membantu mengintegrasikan data lapangan, daerah potensial dan analisis spasial. Pemanfaatan Sistem Informasi Geografis (SIG) dan penginderaan jarak jauh berfungsi memetakan potensi kelayakan lokasi budidaya rumput laut sehingga dapat memprediksi daerah potensial dalam penentuan kawasan wilayah. Penelilitian ini bertujuan untuk menganalisis kriteria kesesuaian lahan budidaya rumput laut berbasis Sistem Informasi Geografis di perairan Pulau Lingayan. Penelitian ini dilaksanakan pada bulan Agustus tahun 2023. Penelitian ini bersifat eksploratif dengan mengukur data parameter fisik dan kimia perairan secara langsung di lapangan. Hasil analisis spasial menunjukkan luasan diperoleh sangat sesuai dengan lahan seluas 237, 67 ha presentase sebesar 66%, sesuai dengan lahan seluas 95, 85 ha presentase sebesar 27% dan tidak sesuai dengan lahan seluas 27,94 ha presentase sebesar 7%. Kata Kunci : Kesesuaian Lahan, Pulau Lingayan, Rumput Laut