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MODEL OF DEVELOPMENT OF QUALITY OF HIGHER EDUCATION SERVICES IN IMPROVING STUDENT SATISFACTION (STUDY AT MUHAMMADIYAH UNIVERSITY MALANG) Sri Nastiti Andharini; Marsudi Marsudi; Nurjannah Dewi
Manajemen Bisnis Vol. 10 No. 2 (2020): October
Publisher : Universitas muhammadiyah malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/mb.v10i2.15946

The initial research that has been conducted aims to know the quality of college education services and know the possible quality of college education services to improve student satisfaction. In further research that has been conducted aims to determine the concept model of development of quality education services to improve student satisfaction, and create operational standards procedures (SOP) quality services education services that can be done to improve student satisfaction. In the initial study, the data collection technique used was questionnaire distributed to 255 respondents, with purposive sampling. The criteria used are active students, at least semester 3 in the Management Study Program. For further research is used focus discussion group to key person, namely faculty leaders and study programs, using quota sampling. Based on the results of the scale range obtained results, reliability, responsiveness, assurance, empathy, and physical evidence in the category of good. Based on the results of logit regression: simultaneously the dimension of service quality affects student satisfaction, while partially affecting student satisfaction is the conformity of curriculum and materials taught to the needs of students, assignments provided useful, academic supervisors have adequate competence, the existence of unit / insurance for students, care and special daily from lecturers / instructors to students who have academic difficulties, academic supervisors open consulting services for students, neatness and sympathetic lecturers / instructors, and academic officers. Based on the results of discussions with key persons, to improve student satisfaction, need to be improved and developed marketing mix of services through the resulting services, process, distribution, people, physical facilities.

Effect of Religiosity, Profit and Loss Sharing, Trust and Financing Intentions at Indonesian Islamic Bank (BSI) Dewi Nurjannah; Heri Pratikto
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 2 (2022): Budapest International Research and Critics Institute May
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i2.4891

Indonesia has a Muslim majority population and has a fairly large sharia banking business. The existence of the Indonesian Sharia Bank (BSI) creates competition between conventional bank managers to identify the strategy of the Indonesian Sharia Bank (BSI). The purpose of this study is to see how trust mediates religiosity, profit and loss sharing on MSME financing intentions. SPSS analysis and Sobel test were used in this study to see the role of mediation with a sample of 3 84 SMEs. The results of the study of religiosity have an influence on the beliefs and intentions of SMEs. Profit sharing Profit and Loss has an effect on trust but has no effect on MSME's intention to finance at BSI and Trust has a mediating role. In an effort to increase the factors that influence MSME's intention to finance, BSI Managers must create MSME trust, which provides the possibility for people of the Muslim faith to become financing customers.

Response of LQ45 Stock Market on Indonesia Legislative and Presidential Election Result in 2019 Siti Rahmani Frihartina; Mursidi Mursidi; Dewi Nurjannah
Jurnal Manajemen Bisnis dan Kewirausahaan (JAMANIKA) Vol. 1 No. 01 (2021): MARCH
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/jamanika.v1i1.16019

The purpose of this study was to determine the response of LQ45 stock market participants to the legislative and presidential elections and the results of the 2019 presidential election. The data used to determine the response of market participants is to use abnormal return data and trading volume activity from 45 companies listed on LQ45. The test is then calculated using the marked adjusted model method and testing the hypothesis using parametric statistics and analyzed using SPSS. Based on the results of research conducted, it can be concluded that for the legislative and presidential election events, in 2019 there were significant abnormal return differences and for trading volume activity there were no significant differences around the day the event occurred. The second political event, namely the results of the presidential election, the calculation of abnormal returns and trading volume activity around the day of the event was found to be a significant difference in which this event there was a response from the stock market players which means that both hypotheses in this study were accepted in this second political event.

The Effect of Interest Rate, Inflation and Exchange Value on Stock Returns with Profitability as Intervening Variables Nevi Kusumaningtyas; Bambang Widagdo; Dewi Nurjannah
Jurnal Manajemen Bisnis dan Kewirausahaan (JAMANIKA) Vol. 1 No. 02 (2021): JUNE
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/jamanika.v1i2.16773

The purpose of this study is to prove interest rates, inflation, and exchange rates that affect stock returns with profitability as an intervening variable in the banking sector listed on the Indonesia Stock Exchange. The research method used purposive sampling, considering the consideration of taking the sample of financial reports published in 2015-2019 with a total of 12 banking companies. The research method uses Partial Least Square to prove the effect of exogenous variables on endogenous variables by using intervening variables. The test results show that interest rates and inflation have a positive effect on profitability. the exchange rate has a negative effect on profitability. Interest rates, inflation, and exchange rates have a negative effect on stock returns, while profitability has a positive effect on stock returns. Profitability is unable to intervene in the effect of interest rates, inflation and exchange rates on stock returns

The Effect of Website Quality, Sales Promotion and Social Media on Purchase Decisions on Lazada E-Commerce Sites Tia Amelia Dini Nadia; Rahmad Wijaya; Dewi Nurjannah
Jurnal Manajemen Bisnis dan Kewirausahaan (JAMANIKA) Vol. 1 No. 04 (2021): DECEMBER
Publisher : Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/jamanika.v1i4.17646

This study aims to determine the effect of website quality, sales promotion, and social media on purchasing decisions on the Lazada e-commerce site. This type of research is explanatory research with a quantitative approach. The sampling technique used is accidental sampling. The number of samples used was 100 respondents. Respondents in this study were all Lazada consumers who had purchased at Lazada during the last 1 year. The source of data in this study is primary data obtained from distributing questionnaires through Lazada's social media. The data analysis technique used is multiple linear regression analysis. Data processing was performed with SPSS 26.0. The results of this study indicate that partially website quality, sales promotion, and social media have a positive and significant effect on purchasing decisions on the Lazada site. The dominant variable in influencing purchasing decisions is website quality.

Analisis Pengaruh Bank Sampah Malang (BSM) terhadap Pendapatan Masyarakat Kota Malang Fika Fitriasari; Dewi Nurjannah
Business Management Journal Vol 12, No 1 (2016): Business Management Journal
Publisher : Universitas Bunda Mulia

This study aims to determine the effect of Bank Sampah Malang (BSM) on income at the Village Community, Gading Kasri Klojen District of Malang. This is a survey research , which held data collection, data analysis and interpretation of data which aims to create a picture of the events that occurs that the time of the existing research in the area of the Village Gading Kasri. The data used in the form of primary data and secondary data, primary data were obtained from direct questioning through interviews, questionnaires and documentation of communities included in group BSM. Secondary data were obtained from BSM community groups in Gading Kasri. These data are based on analysis of financial indicators by using simple linear regression analysis. Based on data analysis, after this BSM program, there was a slight increase in their income of the people in the village Gading Kasri. It is obtained from the respondents who answered their financial condition improved slightly after the BSM program. Although the time period to earn money every month is not all, but a little community helped with the results obtained for particular needs. The results of the analysis indicated that the Savings Bank Sampah Malang (BSM) has not affect on the Income Village Community Gading Kasri, because the F-test value was smaller than F table value. This indicates that the BSM savings has not become a major source of revenue Gading Kasri Village Society. Because most people have their own primary source of income, and the Bank Sampah Malang Savings just as a side incomeKeywords: BSM (Bank Sampah Malang), Community Income, Saving.

PENDAMPINGAN PEMBENTUKAN KEGIATAN USAHA SIMPAN PINJAM KELOMPOK P2BM (PENINGKATAN PENGHASILAN BERBASIS MASYARAKAT) KELURAHAN GADING KASRI MALANG Dewi Nurjannah; Sri Nastiti A
Studi Kasus Inovasi Ekonomi Vol. 5 No. 01 (2021)
Publisher : Program Studi Manajemen, Fakultas Ekonomi dan Bisnis Universitas Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar

Kelompok P2BM Kelurahan Gading Kasri beranggotakan 15 (lima belas) orang perempuan. Anggota kelompok ada beberapa dari keluarga yang berpenghasilan rendah, ada yang sudah mempunyai usaha saat masuk kelompok, namun ada juga yang memulai usaha setelah menjadi anggota kelompok P2BM. Kebutuhan modal usaha yang relatif tidak terlalu besar kadang dibutuhkan untuk memulai usaha atau tambahan modal dan tidak perlu meminjam ke bank atau lembaga keuangan lain, kelompok P2BM belum ada kegiatan simpan pinjam perlu dibentuk untuk membantu usaha anggota agar dapat memenuhi kebutuhan modal usaha anggota. Kegiatan pengabdian masyarakat telah membantu terbentuknya kegiatan usaha simpan pinjam, mendampingi penentuan distribusi SHU dan memberikan literasi keuangan dengan pelatihan pencatatan keuangan usaha pada kelompok P2BM.

Response of LQ45 Stock Market on Indonesia Legislative and Presidential Election Result in 2019 Siti Rahmani Frihartina; Mursidi Mursidi; Dewi Nurjannah
Jurnal Manajemen Bisnis dan Kewirausahaan (JAMANIKA) Vol. 1 No. 01 (2021): MARCH
Publisher : Universitas Muhammadiyah Malang

The purpose of this study was to determine the response of LQ45 stock market participants to the legislative and presidential elections and the results of the 2019 presidential election. The data used to determine the response of market participants is to use abnormal return data and trading volume activity from 45 companies listed on LQ45. The test is then calculated using the marked adjusted model method and testing the hypothesis using parametric statistics and analyzed using SPSS. Based on the results of research conducted, it can be concluded that for the legislative and presidential election events, in 2019 there were significant abnormal return differences and for trading volume activity there were no significant differences around the day the event occurred. The second political event, namely the results of the presidential election, the calculation of abnormal returns and trading volume activity around the day of the event was found to be a significant difference in which this event there was a response from the stock market players which means that both hypotheses in this study were accepted in this second political event.

The Effect of Interest Rate, Inflation and Exchange Value on Stock Returns with Profitability as Intervening Variables Nevi Kusumaningtyas; Bambang Widagdo; Dewi Nurjannah
Jurnal Manajemen Bisnis dan Kewirausahaan (JAMANIKA) Vol. 1 No. 02 (2021): JUNE
Publisher : Universitas Muhammadiyah Malang

The purpose of this study is to prove interest rates, inflation, and exchange rates that affect stock returns with profitability as an intervening variable in the banking sector listed on the Indonesia Stock Exchange. The research method used purposive sampling, considering the consideration of taking the sample of financial reports published in 2015-2019 with a total of 12 banking companies. The research method uses Partial Least Square to prove the effect of exogenous variables on endogenous variables by using intervening variables. The test results show that interest rates and inflation have a positive effect on profitability. the exchange rate has a negative effect on profitability. Interest rates, inflation, and exchange rates have a negative effect on stock returns, while profitability has a positive effect on stock returns. Profitability is unable to intervene in the effect of interest rates, inflation and exchange rates on stock returns

The Effect of Website Quality, Sales Promotion and Social Media on Purchase Decisions on Lazada E-Commerce Sites Tia Amelia Dini Nadia; Rahmad Wijaya; Dewi Nurjannah
Jurnal Manajemen Bisnis dan Kewirausahaan (JAMANIKA) Vol. 1 No. 04 (2021): DECEMBER
Publisher : Universitas Muhammadiyah Malang

This study aims to determine the effect of website quality, sales promotion, and social media on purchasing decisions on the Lazada e-commerce site. This type of research is explanatory research with a quantitative approach. The sampling technique used is accidental sampling. The number of samples used was 100 respondents. Respondents in this study were all Lazada consumers who had purchased at Lazada during the last 1 year. The source of data in this study is primary data obtained from distributing questionnaires through Lazada's social media. The data analysis technique used is multiple linear regression analysis. Data processing was performed with SPSS 26.0. The results of this study indicate that partially website quality, sales promotion, and social media have a positive and significant effect on purchasing decisions on the Lazada site. The dominant variable in influencing purchasing decisions is website quality.

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