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All Journal International Journal of Social Service and Research
Sepryhatin Dioputra
STMIK IM Bandung, West Java, Indonesia
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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Implementation of Balanced Scorecard in Improving Private Universities’ Performance Novi Ruhviyanti; Sepryhatin Dioputra; Achmad Pahrul Rodji
International Journal of Social Service and Research Vol. 3 No. 8 (2023): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v3i8.115

Abstract

The role of private universities in improving quality must accommodate all aspects of the performance of the tri dharma of higher education. The rapid development of higher education institutions must be ready to change. Changes in the global business environment also trigger the increasing intensity of competition between higher education service providers so that each higher education service provider will try to offer high-performance higher education services. This research aims to see how far the implementation of BSC is in improving the performance of private universities. Specifically, this study describes four perspectives, including (1) financial perspective, (2) customer perspective, (3) internal business process perspective (4) learning and growth perspective. They were using the theory of Robert Kaplan and David Norton. This study uses a descriptive method with a qualitative approach and data collection by conducting observations, interviews, and documentation studies. The research results indicate that the BSC implementation has been applied in a systematic, measurable, and planned manner so that the Vision, Mission, and objectives are achieved. In an implementation, there is a balance between financial and non-financial.
Physical Education Learning Management in Fostering Students' Kinesthetic Intelligence Achmad Pahrul Rodji; Novi Rukhviyanti; Sepryhatin Dioputra
International Journal of Social Service and Research Vol. 2 No. 5 (2022): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v2i5.116

Abstract

Kinesthetic-based physical education learning has an excellent opportunity to develop multiple intelligences in students at school. Physical education carried out in schools can help students improve motor skills, health, fitness, character formation, personality, and discipline, and instill the values ??of honesty, cooperation, and responsibility. Currently, the reality of teachers in the field does not understand the role of physical education in the educational process, and most teachers argue that sport is only for maintaining health and has not yet reached the role of physical education in supporting the development of children's intelligence. This study aimed to see how far the implementation of physical education in improving kinesthetic intelligence in Madrasah Ibtidayyah (MI) Al-Firdaus and MI Yanuri is through a management approach. In particular, this study describes the principles of management theory, including: (1) planning, (2) organizing, (3) implementing, and (4) evaluating physical education and its relationship with kinesthetic intelligence using management theory from GR Terry and Howard Gardner's theory of kinesthetic intelligence. This study uses a descriptive method with a qualitative approach and data collection by conducting observations, interviews, and documentation studies. The study results indicate that the management of physical education in fostering kinesthetic intelligence in the two Madrasah Ibtidaiyah has been carried out by adjusting the existing theoretical principles and concepts. However, its implementation still has obstacles, especially in the facilities and infrastructure supporting physical education learning.
Academic Information System Management to Improve Service Quality to Students During the Covid-19 Pandemic at Universities in Jambi Province Sepryhatin Dioputra; Novi Rukhviyanti; Achmad Pahrul Rodji
International Journal of Social Service and Research Vol. 2 No. 5 (2022): International Journal of Social Service and Research (IJSSR)
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v2i5.117

Abstract

Higher education with standards and good academic service management quality is the goal of every university's efforts. In Jambi Province, in particular, good management applied to a university is one of the essential factors in improving the quality of service for students, the community, or the university itself. Not a few universities whose academic service quality still does not meet the satisfaction threshold in the assessment, one of which is offline-based services that will usually hinder the delivery of existing information. The universities of UNAMA (University of Stikom Dinamika Bangsa) and IAI Tebo in Jambi Province are universities whose every delivery of academic information focuses on computers and technology. The advantages and disadvantages of the information system that is run, it is necessary to conduct a study to combine each of the advantages and disadvantages of the two universities. By applying qualitative methods, it is hoped will provide helpful research results. The focus of this research is directed at (1). Planning, (2). Implementation, (3). Evaluation (4). Solutions or follow-ups in improving the quality of academic services at universities using the Deming cycle management theory. This study uses a descriptive method with a qualitative approach and data collection by conducting observations, interviews, and documentation studies, so it can be concluded that a complete management information system can be applied to other universities, especially those that are still offline.
Co-Authors Achmad Pahrul Rodji Novi Ruhviyanti Novi Rukhviyanti