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All Journal Jurnal Pendidikan Bahasa Jepang Undiksha Journal of Tourism and Interdiciplinary Studies Journal of Applied Sciences in Travel and Hospitality
Isa Wahjoedi Dwi Poetranto
Universitas Triatma Mulya
Humanities Education Languange, Linguistic, Communication & Media Social Sciences

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PEMBELAJARAN BAHASA JEPANG PERHOTELAN BIDANG TATA HIDANGAN BERBASIS ROLE PLAYING PADA PROGRAM STUDI DIPLOMA IV PERHOTELAN UNIVERSITAS TRIATMA MULYA Anak Agung Ratih Wijayanti; Isa Wahjoedi Dwi Poetranto; Sulistyo Adi Joko Saharjo
Journal of Tourism and Interdisciplinary Studies Vol. 2 No. 1 (2022): Journal of Tourism and Interdisciplinary Studies (JoTIS)
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jotis.v2i1.67

Abstract

Japanese language used in the hotel industry requires students to use Japanese Language according to department in the hotel. Students in the Diploma IV Hospitality study program are prepared to become hoteliers who can provide services to guests using Japanese Language based on hotel service standards, which is in food and beverage.This study aims to determine the role playing-based teaching Japanese Hospitality at Food and Beverage Department in the Diploma IV Hospitality study program at Triatma Mulya University and to find out the obstacles found in the application of the role playing. The number of students who participated in the study was 26 people. This research uses the observation method to observe the learning process of Japanese Hospitality at Food and Beverage Department. Based on the results of the study, hospitality Japanese learning was applied using conversation scenarios between staff and guests who communicated about how to welcome guests at the restaurant, conversations in situations where guests were taken to their seats, provided menus, explained recommended menus, and asked for impressions and messages from guests. The obstacles in learning are inappropriate gestures and intonations during role play in Japanese Language.
Homestay development strategy at Yeh Gangga Beach tourist destination Tabanan-Bali Ni Nyoman Ardani; Isa Wahjoedi Dwi Poetranto
Journal of Applied Sciences in Travel and Hospitality Vol. 5 No. 2 (2022): JASTH: Journal of Applied Sciences in Travel and Hospitality
Publisher : Unit Publikasi Ilmiah, P3M, Politeknik Negeri Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31940/jasth.v5i2.76-87

Abstract

Yeh Gangga Beach is one of the tourist destinations in Tabanan, which has many attractions at affordable prices.  Accommodation in this destination is unique with the traditional design and a lot of environmental activities. The main problems in this accommodation (homestay) are marketing and operation. Many tourists seem unfamiliar with the accommodation, which results in limited market reach. In addition, unstandardized operations have made the performance low and unable to provide maximum tourist satisfaction. This study aims to determine the right strategy for developing homestays and destinations with a local community-based strategy based on tourist characteristics, motivations, and analyzed results. This study used qualitative data collection such as interviews (homestay owners and village officials),  observation, questionnaires, and documentation study. By knowing the internal factor (Strength, Weaknesses) and external factors (Opportunity and Threat) of the homestays will be found the strategy to improve the standard of the homestay in Yeh Gangga Beach. Based on observation, questionnaires and interviews with stakeholder and the SWOT analysis indicated as follows: 1). Homestays at Yeh Gangga beach need promotion, this can be done with doing a collaboration with travel bureau who works for a tour package and digital marketing via social media. 2). To obtain a legal license in building homestay, this needs the government involved. 3) In order to meet good administrative or improve management standard requires training or workshop  from organizations that are experts in homestay or accommodation administration. 4) Focus Group Discussion (FGD) of homestays owners, village officials, and academics to improve homestays and destination standards. 5) To form a tourism awareness group (POKDARWIS) that will be more responsible for the sustainability of all tourism activities, including homestays as a component of tourism in Yeh Gangga and also beach cleanliness. 6) Create new products with better quality and competitive prices such as special souvenirs to show the characteristic of Yeh Gangga Beach. 7) Community synergy to tackle the waste problem.
Analisis Kebutuhan Bahasa Jepang Bagi Mahasiswa Program Studi Perhotelan Universitas Triatma Mulya Program Internship Di Jepang Anak Agung Ratih Wijayanti; Isa Wahjoedi Dwi Poetranto
Jurnal Pendidikan Bahasa Jepang Undiksha Vol. 8 No. 3 (2022): Pendidikan Bahasa Jepang
Publisher : Undiksha Press

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Penelitian ini bertujuan untuk mengidentifikasi materi dan bahan ajar Bahasa Jepang Perhotelan yang diperlukan oleh mahasiswa Program Studi Perhotelan Universitas Triatma Mulya yang akan mengikuti program internship di Jepang, mengidentifikasi hambatan dan menganalisa solusi yang menjadi hambatan dalam pembelajaran Bahasa Jepang Perhotelan untuk program internship di Jepang. Penelitian ini diharapkan sebagai acuan untuk dapat mengembangkan bahan ajar maupun metode pembelajaran yang sesuai dengan situasi pada perkuliahan Bahasa Jepang Perhotelan dan kursus persiapan Program Internship di Jepang. Penelitian ini menggunakan teknik kuesioner dan wawancara dengan responden adalah mahasiswa yang pernah mengikuti program internship di Jepang. Responden pada penelitian ini sejumlah 15 orang yang berasal dari program studi Diploma IV Pengelolaan Perhotelan dan Diploma III Perhotelan. Hasil dari penelitian ini adalah diperlukan pembelajaran bahasa Jepang untuk kehidupan sehari-hari serta materi pembelajaran sesuai departemen penempatan program internship. Hambatan yang dialami oleh mahasiswa adalah pelafalan bahasa Jepang yang dirasakan terlalu cepat.
Co-Authors Anak Agung Ratih Wijayanti Ni Nyoman Ardani Sulistyoadi Joko Saharjo