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All Journal Jurnal Manajemen Pelayanan Hotel Synergy and Society Service Journal of Tourism and Interdiciplinary Studies Journal of Business on Hospitality and Tourism

Sulistyoadi Joko Saharjo

Universitas Triatma Mulya

Author-ID : 4171192

Humanities Social Sciences Other

Published : 14 Documents Claim Missing Document

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PENDAMPINGAN DESA WISATA DALAM MENGEMBANGKAN POTENSI DESA MELALUI PROMOSI DIGITAL DI DESA TANGKUP KECAMATAN SIDEMEN, KARANGASEM BALI Komang Krishna Yogantara; Putu Agus Prayogi; Sulistyoadi Joko Saharjo; Made Hedy Wartana
Synergy and Society Service Vol. 2 No. 1 (2022): SAVE: Synergy and Society Service
Publisher : Universitas Triatma Mulya

Tangkup Village is a village located in the Sidemen District, Karangasem Regency which is the name of an ancient village in Bali, has high potential in the agricultural, plantation and tourism sectors. After the Covid-19 pandemic, which made all tourism activities in Tangkup Village need to be revived, there were several obstacles that had to be overcome, such as the inconsistency of tourism activists in promoting tourist destinations in Tangkup Village, especially in the use of digital promotions. The purpose of this service is to provide assistance to activists and in an effort to improve digital marketing strategies in Tangkup Village. The method used in this service is training and mentoring. Based on the results of the training and assistance carried out, it shows that there is an improvement, able to develop village potential, understanding of digital media management as a means of digital marketing media which includes content creation and suitability, completeness of information in promotional videos, efforts to increase insight with paid advertising and others. etc.

STRATEGI PENGEMBANGAN MUSEUM SUBAK TABANAN SEBAGAI DAYA TARIK WISATA BUDAYA I Wayan Agus Arif Budi Astina; Ni Wayan Mekarini; Sulistyoadi Jokosaharjo
Journal of Tourism and Interdisciplinary Studies Vol. 1 No. 1 (2021): Journal of Tourism and Interdisciplinary Studies (JoTIS)
Publisher : Universitas Triatma Mulya

Museum Subak Tabanan is one regional museum which is held by Dinas Kebudayaan Kabupaten Tabanan since Tabanan has the widest rice field in Bali that cultivate in traditional irrigation system called ‘Subak’. In this Museum, agricultural devices are kept and displayed, but it’s almost forgotten since the pandemi covid 19 known from number of its visitor become low. So here is needed a study to identify the potency as well as strategy to attract more visitor to Museum Subak Tabanan in order this museum can fulfill its function such as keep the artefacts, provide information and educate young generation. Main data is collected by interviewing the management, while supporting data is taken by observation and documentation study is. Data analized by SWOT analysis to find out the strength, weakness, opportunity and threat which later showed four strategies, named strategy SO, ST, WO, WT. The research found out two conclusions: (a) Museum Subak Tabanan has potency to develop such as collection, miniature, film documenter to display in audio visual room, and (b) strategy to be hold to attact more visitors such as create supporting attraction, build MoU with school or other institution, evaluate maintenance and storing system, promotion, and digitalization if possible. It is believed, with its strength and opportunity, it can invite visitor more. The research found out recommendation for the management to optimalize the museum as the suitable place for conservation and source of information needed by young generation who never see those collection in their life. For that reason, dusting and regular maintenance is necessary as well as supporting facilities, safety, and create more promotion.

PELAFALAN BAHASA INGGRIS MAHASISWA JURUSAN KANTOR DEPAN PPLP MAPINDO Ni Luh Komang Julyanti Paramita Sari; Sulistyoadi Jokosaharjo; Putu Agus Prayogi
Jurnal Manajemen Pelayanan Hotel Vol 4 No 2 (2020): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.040203

Bali selalu berupaya untuk berbenah diri dalam aspek kepariwisataan khususnya pada fasilitas akomodasi dan pelayanan kepada wisatawan. Komunikasi adalah salah satu faktor paling menentukan di dalam penentuan kualitas pelayanan. Fenomena tersebut menuntut para lulusan di lembaga pendidikan dan pelatihan perhotelan dan pariwisata untuk memiliki kemampuan berkomunikasi yang baik dalam bahasa Inggris. Pada penelitian ini, peneliti mengangkat peserta didik Jurusan Kantor Depan PPLP MAPINDO sebagai objek penelitian. Terdapat dua hal yang dikaji dalam penelitian ini, yaitu; permasalahan yang dihadapi mahasiswa dalam berbicara bahasa Inggris dari segi pelafalan(pronounciation), dan faktor-faktor yang menghambat mahasiswa dalam pembelajaran berbicara. Dalam penelitian ini diperoleh bahwa mahasiswa mengalami permasalahan selama proses pembelajaran dalam hal pelafalan bahasa Inggris, yaitu masih besarnya unsur bahasa pertama atau bahasa ibu yang memengaruhi pembelajaran bahasa kedua atau asing. Di samping itu, terdapat beberapa faktor penghambat mahasiswa dalam pembelajaran berbicara. Faktor-faktor tersebut adalah penguasaan komponen kebahasaan, dan penguasaan komponen isi, serta kondisi lingkungan yang kurang efektif selama proses belajar mengajar berlangsung. Kata kunci: berbicara, pelafalan, fonologi, hambatan, bahasa asing (Inggris)

TUTURAN LANGSUNG DAN TIDAK LANGSUNG MAHASISWA DALAM PRAKTEK MEMANDU WISATA Ni Luh Komang Julyanti Paramita Sari; Sulistyo Joko Saharjo; Putu Agus Prayogi
Jurnal Manajemen Pelayanan Hotel Vol 5 No 2 (2021): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.050205

Berwisata menjadi salah satu kebutuhan sekunder yang tidak bisa lepas dari kehidupan masyarakat pada umumnya, dan Bali menjadi salah satu tujuan wisata yang diminati masyarakat lokal dan global. Pemandu wisata merupakan salah satu pekerjaan yang bergerak dibibidang pariwisat a, seorang pemandu wisata dituntut untuk memiliki keahlian komunikasi yang baik. Salah satu untur penting dalam komunikasi adalah bahasa yang berperan penting sebagai sarana untuk menyampaikan informasi kepada orang lain. Penerapan tuturan yang baik menjadi dasar untuk memberikan informasi serta pelayanan dalam hal komunikasi. Dalam Penelitian ini penulis melibatkan 9 orang siswa jurusan Usaha Perjalanan Wisata sebagai sampel. Dimana peneliti berfokus kepada tuturan yang dituturkan serta faktor-faktor yang menjadi penghambat komunikasi selama praktek memandu wisata. Selama praktek siswa memakai beberapa tuturan seperti tuturan langsung literal deskriptif, langsung literal imperative, langsung literal introgatif, dan tuturan tidak langsung literal. Adapun beberapa faktor penghambat selama proses praktek memandu wisata adalah faktor kebahasaan, faktor kompenen isi serta lingkungan sekitar selama praktek memandu wisata. Kata Kunci: Tuturan, hambatan, komunikasi

COMMON MISTAKES DONE BY THE STUDENTS OF 6TH SEMESTER IN USING ENGLISH IN THE PRACTICE OF RESTAURANT’S SEQUENCE OF SERVICE ORDER Sulistyoadi Jokosaharjo; I Nengah Subadra; I Ketut Yos Hendra
Jurnal Manajemen Pelayanan Hotel Vol 3 No 2 (2019): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

English mastery plays an important role in tourism and hospitality industries in Bali. STIPAR Triatma Jaya as one of tourism colleges in Bali has to prepare the students with sufficient English skill. To improve their English skill, this research tries to find out some weaknesses in using English in the practice of restaurant’s sequence of service order. The mistakes done by the students were derived from 4 types of sentence (Murar, 2011). The results show that there are 24 types of mistake, in which, the most common ones are the use of be and article. Keywords : English mastery, types of sentence, restaurant’s sequence of service order.

ANALISIS KESALAHAN PENGGUNAAN PREPOSISI TEMPAT IN, ON, DAN AT OLEH SISWA PPLP MAPINDO JURUSAN AKOMODASI PERHOTELAN Sulistyoadi Jokosaharjo; Ni Luh Komang Julyanti Paramita Sari; Ni Nyoman Nidya Trianingrum
Jurnal Manajemen Pelayanan Hotel Vol 4 No 1 (2020): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.040103

Menggunakan preposisi tempat yang benar tidaklah mudah meskipun bagi mereka yang sudah mendalami bahasa Inggris sejak lama. Untuk mengetahui letak permasalahan tersebut, penelitian ini melibatkan 13 siswa Mapindo jurusan Akomodasi Perhotelan dengan tujuan untuk mengidentifikasi kesalahan yang terjadi dalam penggunaan preposisi tempat dalam bahasa Inggris. 12 soal pilihan ganda terkait penggunaan preposisi tempat in, on, dan at diberikan kepada ketiga belas siswa tersebut. Hasil menunjukkan bahwa siswa tersebut sudah mampu menggunakan preposisi in, on, dan at dengan baik namun terdapat beberapa kendala terkait dengan faktor budaya atau sudut pandang dari masing-masing Bahasa (Indonesia dan Inggris) sehingga diperlukan penekanan khusus dalam memberikan penjelasan terkait hal tersebut. Using preposition of place properly is not an easy thing, even for those who are studying English in depth for a long period of time. To identify the source of the problem, this research involved 13 Mapindo’s students with major in Hotel Accommodation. The research aimed to identify the mistakes which occur in the preposition of place usage. 12 multiple-option questions related to the use of preposition of place in, on, and at were given to the students. The results showed that the students were able to use preposition in, on, and at properly but there were some obstacles related to cultural or point -of-view factors of each language (Indonesian and English), therefore, it requires special attention in explaining the related matter. Kata kunci: kesalahan, peposisi tempat, in, on, at

STUDENTS SATISFACTION TOWARD GENERAL ENGLISH ONLINE CLASS Sulistyoadi Jokosaharjo; Ni Komang Paramitha Julyanti
Jurnal Manajemen Pelayanan Hotel Vol 5 No 1 (2021): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.050105

Covid-19 has caused major changes in teaching-and-learning practice, one of them is the change from a conservative face-to-face in-class teaching and learning practice into an online class. This change has caused disturbances in the practice. The unreadiness both from the human resources and the technology become the main problems in conducting an online teaching-and-learning practice, therefore, it is interesting to find out the students’ perception toward the online teaching-and-learning practice. This research tried to find out the students’ satisfaction toward the online class of English General subject. The respondents were the students of tourism faculty and business faculty of Triatma Mulya University who were taking the English General subject in total of 94 students. The survey results show that the main hindrances in taking an online class are the internet bandwidth, signal stability, and data plan (internet quota). When the Covid-19 pandemic has ended, most of the students prefer to have the regular offline class, 3 students suggest to combine online and offline classes, and only 2 students prefer to have an online class. Keywords: Survey online class, satisfaction, Covid-19.

PEMBELAJARAN BAHASA JEPANG PERHOTELAN BIDANG TATA HIDANGAN BERBASIS ROLE PLAYING PADA PROGRAM STUDI DIPLOMA IV PERHOTELAN UNIVERSITAS TRIATMA MULYA Anak Agung Ratih Wijayanti; Isa Wahjoedi Dwi Poetranto; Sulistyo Adi Joko Saharjo
Journal of Tourism and Interdisciplinary Studies Vol. 2 No. 1 (2022): Journal of Tourism and Interdisciplinary Studies (JoTIS)
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jotis.v2i1.67

Japanese language used in the hotel industry requires students to use Japanese Language according to department in the hotel. Students in the Diploma IV Hospitality study program are prepared to become hoteliers who can provide services to guests using Japanese Language based on hotel service standards, which is in food and beverage.This study aims to determine the role playing-based teaching Japanese Hospitality at Food and Beverage Department in the Diploma IV Hospitality study program at Triatma Mulya University and to find out the obstacles found in the application of the role playing. The number of students who participated in the study was 26 people. This research uses the observation method to observe the learning process of Japanese Hospitality at Food and Beverage Department. Based on the results of the study, hospitality Japanese learning was applied using conversation scenarios between staff and guests who communicated about how to welcome guests at the restaurant, conversations in situations where guests were taken to their seats, provided menus, explained recommended menus, and asked for impressions and messages from guests. The obstacles in learning are inappropriate gestures and intonations during role play in Japanese Language.

A SURVEY OF FOREIGN LANGUAGE NEEDS IN AAN TOURISM VILLAGE, KLUNGKUNG, BALI Sulistyoadi Jokosaharjo; Anak Agung Ratih Wijayanti; Ni Luh Komang Julyanti Paramita
Jurnal Manajemen Pelayanan Hotel Vol 6 No 1 (2022): Jurnal Manajemen Pelayanan Hotel
Publisher : Akademi Komunitas MAPINDO

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37484/jmph.060106

This simple survey research aims to find out the interest of Aan villagers in learning foreign languages. Aan village is chosen because it just obtained the Tourism Village legalization based on the Klungkung Regent Regulation Number 8 Year 2021. One of the requirements of a Tourism Village is the ability to communicate with local and international tourists. The survey in form of a questionnaire consists of 8 questions in which it primarily aims to find out the most preferred and prioritized foreign languages which are needed in Aan, days to conduct the language training, and suggestions related to the conduct of the language training. There were 21 respondents who were involved in the tourism activity in Aan village. The survey results show that the most needed foreign language training is English, in which, the training can be carried out on Sunday and Saturday. Most of the respondents suggest that the training should be carried out in fun ways and not too tense. Keywords: Survey, Foreign Language Training, Tourism Village.

PENGARUH KOMUNIKASI DAN DISIPLIN KERJA TERHADAP KINERJA KARYAWAN DI GRAND IXORA KUTA RESORT I Made Arie Kasnawa; Ni Ketut Dewi Irwanti; Sulistyoadi Jokosaharjo
Journal of Tourism and Interdisciplinary Studies Vol. 1 No. 2 (2021): Journal of Tourism and Interdisciplinary Studies (JoTIS)
Publisher : Universitas Triatma Mulya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51713/jotis.v1i2.84

This study aims to determine the effect of communication (X1) and work discipline (X2) partially or simultaneously on employee performance (Y) at Grand Ixora Kuta Resort. The respondents used in this study were all employees of Grand Ixora Kuta Resort with a total of 86 respondents. The data used in this study are primary data originating from questionnaires, then the questionnaires were tested using validity and reliability tests followed by classic assumption tests and hypotheses proved using multiple linear regression analysis. The results showed that communication (X1) and work discipline (X2) had a partial effect on employee performance (Y) at Grand Ixora Kuta Resort, this is indicated by the value of the calculated communication variable t (X1) of 3.254> t table which is 1.989 with a value significance of 0.002 <0.05 and the value of t counts the work discipline variable (X2) of 4.406> t table which is 1.989 with a significance value of 0.000 <0.05. F count value of 37,629 is greater than F table of 2,716 (df1 = 3, df2 = 82) so that it can be concluded that simultaneous communication variables (X1) and work discipline (X2) affect employee performance (Y) at Grand Ixora Kuta Resort . The coefficient of determination shows the value of R Square of 0.476. This shows that 47.6% of employee performance (Y) in Grand Ixora Kuta Resort is influenced by communication (X1), and work discipline (X2), while the remaining 52.4% is influenced by other variables outside of this study.

Co-Authors Anak Agung Ratih Wijayanti Anak Agung Ratih Wijayanti Gunawan Wibisono I Ketut Yos Hendra I Made Arie Kasnawa I Made Bayu Wisnawa I Nengah Aristana I Nengah Subadra I Putu Agus Suarsana Ariesta I Wayan Agus Arif Budi Astina Isa Wahjoedi Dwi Poetranto Komang Krishna Yogantara Made Hedy Wartana Ni Ketut Dewi Irwanti Ni Komang Paramitha Julyanti Ni Luh Komang Julyanti Paramita Ni Luh Komang Julyanti Paramita Sari Ni Luh Komang Julyanti Paramita Sari Ni Luh Komang Julyanti Paramita Sari Ni Luh Komang Julyanti Paramita Sari Ni Nyoman Nidya Trianingrum Ni Wayan Mekarini Putu Agus Prayogi

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