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All Journal MITZAL (Demokrasi, Komunikasi dan Budaya) : Jurnal Ilmu Pemerintahan dan Ilmu Komunikasi
Richard Richard
Fakultas Ilmu-ilmu Sosial dan Ilmu Pemerintahan Universitas Al Asyariah Mandar
Humanities Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

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EVALUASI KINERJA APARAT DALAM PELAYANAN PEMBUATAN PENGANTAR E-KTP DI KELURAHAN MAMASA KECAMATAN MAMASA KABUPATEN MAMASA Richard Richard; Rustan IR Rustan IR; M. Syariat Tajuddin
MITZAL (Demokrasi, Komunikasi dan Budaya) : Jurnal Ilmu Pemerintahan dan Ilmu Komunikasi Vol 6, No 1 (2021): MITZAL, Volume 6, Nomor 1, Mei 2021
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Al Asyariah Mandar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (191.925 KB) | DOI: 10.35329/mitzal.v6i1.2077

Abstract

This study aims to determine the performance evaluation of officers in the service of making e-KTP introductions in Mamasa Village, Mamasa District, Mamasa Regency. The research method used is descriptive research with a qualitative approach. The results showed that the performance of the Mamasa village apparatus was good but still needed to be improved in providing services to the community. In addition, the community expects the quality of public services to increase in the form of services that are fast, easy, fair, with legal certainty, transparent, safe, precise, free of charge, and accountable. In terms of the identity card service, the community wants a truly quality service.
Co-Authors Muh. Syariat Tajuddin Rustan IR