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All Journal International Journal of Science and Society (IJSOC) Jurnal DIALEKTIKA : Jurnal Ilmu Sosial MODERAT: Jurnal Ilmiah Ilmu Pemerintahan
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Supervision and Control of The Government Internal Supervisory Apparatus in The Implementation of Regional Autonomy Engkus; Cecep Wahyu Hoerudin; Dedeng Yusuf Maolani
International Journal of Science and Society Vol 1 No 1 (2019): International Journal of Science and Society (IJSOC)
Publisher : GoAcademica Research & Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (391.705 KB) | DOI: 10.54783/ijsoc.v1i1.16

Abstract

The main problem of this regional autonomy research is the low competence of human resources in the New Autonomous Region of Pangandaran Regency, which is caused by its suboptimal implementation. The purpose of this study is to describe the implementation of regional autonomy and its impact. The method used is a qualitative approach with observation, interview and library study techniques. This study concludes that the implementation of regional autonomy in Pangandaran is not yet optimal. The positive impact of regional autonomy can increase the efficiency and responsiveness of government in public services with public preference, and arouse the spirit of competition and innovation among local governments. The negative impact, the quality of public services is low, due to the transfer of authority which is often misunderstood or misused so that adequate and formal supervision and control is needed both formally and informally as well as synergy between local, provincial and central governments.
Efektivitas Pajak Hotel dan Restoran Kota Bekasi Tahun 2020 Chitra Meilina; Engkus; Fitri Pebriani Wahyu
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 20 No. 3 (2022): Jurnal Dialektika: Jurnal Ilmu Sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/dialektika.v20i3.101

Abstract

The background of this research is that the tax benefits greatly impact regional development. Therefore, a study was conducted on the effectiveness of the Hotel and Restaurant tax in Bekasi City in 2020. The purpose of this research is to find out how the hotel and restaurant tax revenues are in terms of Timely, Quality and Quantity. Using data collection techniques through observation and in-depth interviews at the Bekasi City Bapenda. The results of this study indicate that the revenue from the hotel and restaurant tax realization in 2020 has been effective but the Government must continue to develop innovation and socialization to the public about the importance of taxes and develop the qualifications of Human Resources in placements in their fields. Penelitian ini dilatarbelakangi oleh manfaat pajak sangat berdampak pada pembangunan daerah. maka dari itu dilakukan pengkajian mengenai efektivitas dari pajak yang dibayar oleh hotel dan restoran di wilayah kota Bekasi Tahun 2020. Adapun maksud dari dilakukannya penelitian ini dengan tujuan mengetahui tentang penerimaan pajak yang dilakukan oleh hotel dan restoran dari segi Tepat Waktu, Tepat Kualitas dan Tepat Kuantitas. Teknik pengumpulan data dilakukan secara observasi serta wawancara yang mendalam di Bapenda Kota Bekasi. Hasil dari penelitian ini menunjukkan bahwa penerimaan pada realisasi pajak hotel dan restoran tahun 2020 sudah efektif namun Pemerintah harus tetap mengembangkan inovasi serta sosialisasi kepada masyarakat akan pentingnya pajak dan mengembangkan kualifikasi Sumber Daya Manusia dalam penempatan di bidang-bidangnya.
Kualitas Pelayanan Kantor POS Ujung Berung Sebagai Upaya Menjaga Eksistensi Di Era Pandemi Covid-19 Anisa Novita Sari; Engkus; Faizal Pikri
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 20 No. 3 (2022): Jurnal Dialektika: Jurnal Ilmu Sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54783/dialektika.v20i3.102

Abstract

The Quality of Service of the Ujung Berung Post Office as an Effort to Maintain Existence in the Era of the Covid-19 Pandemic. Having a purpose as an evaluation material for the Ujungberung Post Office and knowing the level of service quality of the Ujungberung Post Office in the era of increasingly widespread expedition development. If efforts are made to improve services according to customer needs, it will affect customer satisfaction. Collecting data in the field using a qualitative descriptive method. Data collection techniques using: observation, interviews and documentation. Data were analyzed using data reduction, presentation and conclusion techniques and supported by 5 dimensions, namely Tangiable (real evidence), Empathy (Empathy), Reliability (Reliability), Responsivines (Responsiveness), and Assurance (Assurance). The results of this study indicate that the quality of services provided by the Ujungberung Post Office is categorized as not optimal because in the study of the dimensions of physical evidence (Tangiable) it is still not good because some employees are not on time for work hours, then there are MSME stands that are not used properly. . And in the dimension of Reliability (Reliability) obtained interviews with customers who complained about late arrivals. Kualitas Pelayanan Kantor Pos Ujung Berung Sebagai Upaya Menjaga Eksistensi di Era Pandemi Covid-19. Memiliki tujuan sebagai bahan evaluasi terhadap Kantor Pos Ujungberung serta mengetahui tingkat kualitas pelayanan Kantor Pos Ujungberung di era perkembangan ekspedisi yang semakin marak. Jika dilakukan upaya peningkatan pelayanan sesuai kebutuhan pelanggan, maka akan mempengaruhi kepuasan pelanggan. Pengumpulan data di lapangan menggunakan metode deskriptif kualitatif. Teknik pengumpulan data menggunakan: observasi, wawancara dan dokumentasi. Data dianalisis menggunakan teknik reduksi data, penyajian dan penarikan kesimpulan serta didukung oleh 5 Dimensi yaitu Tangiable (bukti nyata), Empaty (Empati), Reability (Kehandalan), Responsivines (Daya Tanggap), dan Assurance (Jaminan). Hasil dari penelitian ini menunjukan bahwa kualitas layanan yang diberikan oleh Kantor Pos Ujungberung dikategorikan belum optimal karena dalam kajian dimensi bukti fisik (Tangiable) masih kurang baik karena beberapa karyawan tidak tepat waktu untuk jam masuk kerja, lalu ada stand UMKM juga yang tidak dipergunakan dengan baik. Dan di dimensi Reabilty (Kehandalan) didapat wawancara pelanggan yang mengeluhkan barang telat datang.
INTENSIFIKASI PEMUNGUTAN PENDAPATAN DAERAH PADA DINAS PERHUBUNGAN KOTA BANDUNG Engkus; Fitri Pebriani Wahyu; Chindi Permata Sari
Moderat : Jurnal Ilmiah Ilmu Pemerintahan Vol 10 No 1 (2024): February 2024
Publisher : Program Studi Ilmu Pemerintahan FISIP Universitas Galuh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25157/moderat.v10i1.3624

Abstract

This study discusses how the Regional Revenue Collection Intensification is carried out by the Bandung City Transportation Service Terminal UPTD. Terminal levies are a type of regional levies that have the potential and provide substantial input to increasing the local revenue of the city of Bandung, besides that the city of Bandung is a large city that has made progress in terms of the economy and in terms of social life, so that the mobility of the people of the city of Bandung is quite high, in terms of support it. then transportation is an important means of supporting the success of development. So, it is hoped that there will be an increase in the realization of regional fees in the city of Bandung. The point is to find out, describe, and analyze the implementation, constraints, and efforts to resolve the Terminal Levy Intensification. The research method used is a qualitative approach with qualitative descriptive methods, and primary and secondary data are obtained through data collection techniques, namely observation, interviews, and documentation. The results of the research with reference to the intensification of local revenue generation carried out by the Bandung City Transportation Service Terminal Technical Implementation Unit has not been carried out properly, as seen in the dimensions of expanding the revenue base, cost efficiency and reducing acquisition costs and increasing revenue capacity has not implemented properly because there are indicators that have not been fulfilled.  
Co-Authors Anisa Novita Sari Cecep Wahyu Hoerudin Chindi Permata Sari Chitra Meilina Dedeng Yusuf Maolani Faizal Pikri Fitri Pebriani Wahyu Fitri Pebriani Wahyu