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Indentifikasi Peluang Usaha pada Objek Wisata Pulau Kumayan oleh Masyarakat RT.12 RW.04 Kel. Surabaya Kec. Sungai Serut Kota Bengkulu Suswati Nasution; Karona Cahya Susena; Nenden Restu Hidayah; Nirta Vera Yustanti; Yudi Ariantara
Jurnal Dehasen Untuk Negeri Vol 1 No 1 (2022): Januari
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1076.258 KB) | DOI: 10.37676/jdun.v1i1.1867

Abstract

The Kumayan Island tourist attraction is very close to the community members of RT.12 RW.04 Kel.Surabaya Kec.Sungai Serut, Bengkulu City, where the existence of this tourism object has aroused the interest of some people to open a business. The community of RT.12 realizes that the tourism sector is considered capable of having a positive impact on driving people's economic activities, although the pandemic is still hitting Indonesia and has an unfavorable impact on the tourism sector, it does not dampen the desire of people who want to open businesses around the Kumayan Island Bengkulu tourist attraction. In the Kumayan Island tourist attraction, there are already several tourism supporting businesses, especially businesses in the culinary fields, souvenirs and games. But the diversity has not been seen, the average business actor sells similar goods, so there is not enough variety. While one of the attractions of tourism is the culinary diversity that is around the location of the tourist attraction. For this reason, it is necessary to identify business opportunities. With the bridge by the Faculty of Economics Service Team, a training was held on the identification of business opportunities at the Kuwayan Island tourism object, Bengkulu City, in the Community of Rt.12. From the results of this training, the people who are participants gain new enthusiasm and can understand how to empower the potential and opportunities that exist so that they have an economic impact on the community and make the Kumayan Bengkulu Island tourist attraction even better in the future.
The Analysis of Community Satisfaction Index at the Population and Civil Registration Service (Disdukcapil) of Central Bengkulu Regency Anita Sari;; Sulisti Afriani; Nenden Restu Hidayah
Jurnal Multidisiplin Dehasen (MUDE) Vol 2 No 1 (2023): Januari
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/mude.v2i1.3651

Abstract

Generally, public service problems can be seen from the low skills of the apparatus and the lack of work equipment, causing uncertain and imprecise service schedules and impacting community satisfaction in public services. Community Satisfaction Index (IKM) is one of the methods used to determine the quality of public services through public perceptions. This study aims to determine the index of community satisfaction with health services at the Population and Civil Registration Service (Disdukcapil) of Central Bengkulu Regency. The analytical method used is the Community Satisfaction Index (IKM) with 9 service elements in accordance with Permenpan and Bureaucratic Reform No. 14 of 2017. Samples in this study were 226 respondents. The results showed that the service satisfaction of the Population and Civil Registration Service (Disdukcapil) of Central Bengkulu Regency was good, this can be seen from the high IKM score of 84.398 which is included in the service quality category is "B", which means service quality is already good. From the nine elements of service used. Fees/tariffs are a service element with the highest index value with an IKM value of 3.91 with an IKM conversion value of 97.68 in the very good performance category. While the element with the lowest index value is implementing competency with an IKM value of 3.14 and an IKM conversion value of 78.43 in the good category..
Edukasi Pelatihan Pemasaran Online Untuk Meningkatkan Penjualan Toko Sabila Bengkulu Nenden Restu Hidayah; Elisabeth Sekar Ambar Pratiwi; Titin Dwi Jayanti; Tania Hasibuan
Jurnal Dehasen Mengabdi Vol 1 No 2 (2022): September-Februari
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (476.231 KB) | DOI: 10.37676/jdm.v1i2.3033

Abstract

Sabila shop is one of the centers for souvenirs typical of Bengkulu which has become various kinds of souvenirs typical of Bengkulu. The souvenirs are in the form of several types of food, drinks, clothes, batik cloth, bags and handicrafts. This shop was founded in 2014 on Jalan Anggut Atas, Ratu Samban sub-district, Bengkulu City. This store is experiencing problems in product marketing. The purpose of this research is to build a product marketing system through social media to increase sales. In building a product marketing system using several social media applications. The results of this study are to create a sabila shop to create sales applications on social media to facilitate sales and find out stock quickly.
Analysis of Community Satisfaction with Public Services at the Population and Civil Registration Office of Seluma Regency Meirio Pratama; Neri Susanti; Nenden Restu Hidayah
Journal of Indonesian Management (JIM) Vol. 3 No. 2 (2023): June
Publisher : Penerbit ADM Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/jim.v3i2.1160

Abstract

The purpose of this study was to determine public satisfaction with public services in the Seluma Regency Population and Civil Registration Service. The sample in this study was 100 respondents, namely the people of Seluma Regency. Data collection uses observation, interviews, questionnaires and documentation. The analysis method used is IKM in this study based on KEPMENPAN Number 4 of 2007 concerning Guidelines for Preparing Community Satisfaction Surveys. From the results of the study, it was found that the quality of service at the Seluma Regency Population and Civil Registry Office has met the expectations of customers or the community, in other words, the community is satisfied with the services provided by the Seluma Regency Population and Civil Registry Office office with the criteria "Very Good (A)" which is indicated by the average value of the mastarakat perception of 3.64 at an interval of 3.5324 – 4.00. The Community Satisfaction Index (IKM) value of 3.64 is at an interval of 3.5324 – 4.00 with the criterion "Very Good (A)", as well as the IKM value after being converted by 91 is at an interval of 88.31 – 100.00 with the criterion "Excellent (A)". Based on 9 indicators of service quality, the highest value is in the fourth indicator, namely costs / tariffs with an average value of 3.74 at intervals of 3.5324 – 4.00 with the criterion "Excellent (A)". Based on 9 indicators of service quality, the lowest value is in the sixth indicator, namely the competence of the Executor with an average value of 3.35 at intervals of 3.0644 – 3.532 with the criterion "Good (B)".
Pengaruh Net Profit Margin (NPM) Return On Asset (ROA), Return On Equity (ROA) Terhadap Nilai Perusahaan PT. Astra International TBK Tahun 2017-2021 Inka Nabela Nabela; Yun Fitriano; Nenden Restu Hidayah
EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis Vol 11 No 2 (2023)
Publisher : UNIVED Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/ekombis.v11i2.3889

Abstract

Rapid economic development and the emergence of many new companies make every company in Indonesia must have a high ability to maintain the stability of the company's sustainability and company value.The purpose of this study was to determine the effect of Net Profit Margin, Return on Assets, Return on Equity on the Company Value of PT. Astra International Tbk. Data collection was carried out by taking samples on the website www.idx.co.id and data were analyzed using descriptive statistical analysis methods, normality tests, multicollinearity tests, heteroscedasticity tests, autocorrelation tests, multiple linear regression tests and determination tests.The results of the regression analysis show Y = 1.135 + 1.600NPM – 108.378ROA + 59.865ROE which means that the three variables have an influence on firm value. The value of the coefficient of determination is 0.536. This shows that Net Profit Margin (X1), Return on Assets (X2) and Return on Equity (X3) have an effect on Firm Value (Y) of 53.6% while the remaining 46.4% is influenced by other variables not included in this study. the results of the t test at a significance level of 0.05 explain that partially Net Profit Margin, Return on Assets and Return on Equity have a significant influence on the Company Value of PT. Astra International Tbk.
The Influence Of Service Quality And Trust On Customer Satisfaction In The Use Of Bri Mobile (Brimo) In Arga Makmur City Of North Bengkulu Abdul Haris Sahaq; Neri Susanti; Nenden Restu Hidayah
Jurnal Akuntansi, Manajemen dan Bisnis Digital Vol 2 No 2 (2023): Juli
Publisher : Fakultas Ekonomi Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/jambd.v2i2.4238

Abstract

The purpose of this study is to determine the extent to which service quality and trust influence customer satisfaction in using BRI Mobile (BRImo). This research is a qualitative descriptive research that is quantified. The method used is a questionnaire. The sample of this research is 85 respondents. The results showed that multiple linear regression obtained Y=27.918+0.251(X1)+0.186(X2)+4.174, meaning that there is a positive or unidirectional relationship between Service Quality (X1) and Trust (X2) on customer satisfaction in using BRI Mobile (BRImo). The results of the service quality test (X1) show t count 3.438>t table 1.989 and significance 0.000 <0.05, then the results of the hypothesis Ha are accepted and Ho are rejected, meaning that service quality has a positive and significant effect on customer satisfaction in using BRI Mobile. The results of the Trust test (X2) show t count 2.896>t table 1.989 and significance 0.000<0.05, then the results of the hypothesis Ha are accepted and Ho are rejected, meaning that Trust has a positive and significant effect on customer satisfaction in using BRI Mobile. Furthermore, the result of the f table value is 9.190>2.71, it is concluded that the hypothesis is accepted, meaning that there is a simultaneous influence between service quality (X1) and Trust (X2) on customer satisfaction variable (Y) in the use of BRI Mobile in Arga Makmur city. This can be seen at the significance level of 0.000 <0.05
Co-Authors Abdul Haris Sahaq Anita Sari; Elisabeth Sekar Ambar Pratiwi Inka Nabela Nabela Karona Cahya Susena Meirio Pratama Neri Susanti Nirta Vera Yustanti Sulisti Afriani Suswati Nasution Tania Hasibuan Titin Dwi Jayanti Yudi Ariantara Yun Fitriano