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The Effect of Manual Resources Implementation on Starbucks Coffee District 39 Barista Performance Regina; Mulyati Mulyati; Nurlaila Mashabi
Jurnal Pendidikan dan Perhotelan (JPP) Vol 1 No 2 (2021): JURNAL PENDIDIKAN DAN PERHOTELAN
Publisher : Family Welfare Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (433.768 KB) | DOI: 10.21009/jppv1i2.08

Abstract

This study aims to analyze the effect of manual resources implementation on the performance of Starbucks Coffee district 39 baristas. The method used in this study is quantitative associative. The location of this research was conducted at Starbucks Coffee district 39, from June to July 2021. Respondents in the study were selected using purposive sampling technique. Respondents in this study involved 54 employees at Starbucks Coffee district 39.The questionnaire used in this study uses a Likert scale which is used to measure attitudes, opinions and perceptions of a person or group of people tending to social phenomena (Sugiyono, 2013). The data that has been collected was analyzed using simple linear regression analysis. Based on the results of the calculated regression equation, it shows that the rxy〗_count Manual resources on Barista Performance is 0.959 with the number of samples (N) 54, then the rxy〗_table is 0.262. So it shows rxy〗_count > rxy〗_table or 0.959 > 0.262. The results of the t-test with a significant level of 0.05 obtained t(count) > t_table which is 24.40 > 0.226 from manual resourceson barista performance. The conclusion obtained from the correlation between Manual resourcesand Barista Performance has a unidirectional relationship which states that if Manual resourcesincreases, the barista's performance will also increase. The results of the Pearson Product Moment correlation are based on coefficient intervals, at the level of the relationship between the two variables, which is very strong.Keywords: Barista, Performance, SOP, Manual Resources
PENGARUH MOTIVASI BELAJAR TERHADAP PENGAMBILAN KEPUTUSAN KARIR MAHASISWA AKOMODASI PERHOTELAN Ribka; Nurlaila Mashabi; Elmanora
Jurnal Pendidikan dan Perhotelan (JPP) Vol 2 No 1 (2022): JURNAL PENDIDIKAN DAN PERHOTELAN
Publisher : Family Welfare Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (223.325 KB) | DOI: 10.21009/jppv2i1.02

Abstract

This study aims to analyze the influence of learning motivation on student career decision making. Respondents in this study were 51 Hospitality Accommodation students in the Family Welfare Education Study Program, Jakarta State University. Sampling using saturated sampling technique. The research method used is a quantitative method. The results showed that the influence learning motivation on decision making is a significant influence and indicate that an increase in learning motivation can improve career decision making in students. Keywords: career decision making, learning motivation
PELATIHAN PENERAPAN CHSE (CLEANLINESS, HEALTH, SAFETY AND ENVIRONMENTAL SUSTAINABILITY) PADA PENGELOLAAN HOMESTAY DI DESA WISATA CISAAT KABUPATEN SUBANG- JAWA BARAT Nurlaila Mashabi; Prastiti Nugraheni; Mulyati Mulyati
Jurnal Pengabdian Masyarakat Fakultas Teknik: Jurnal Abditek Vol 2 No 01 (2022): Jurnal Pengabdian Masyarakat Fakultas Teknik: Jurnal Abditek
Publisher : LPPM Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

At the beginning of 2020, Indonesia was faced with the Covid-19 Virus Pandemic, which caused the Indonesian government to take action to ban travel. Now Indonesia has started to enter the recovery phase or known as the "New Normal" phase. At this time, the perception of tourists regarding security, safety and health during their trip has a very big influence on their choices regarding the destinations to be visited and the facilities needed. Therefore, the tourism village manager must be able to foster a sense of tourist confidence in the destination, for example in terms of cleanliness, health, and safety and environmental sustainability (CHSE). However, not all Tourism Village managers understand the application of CHSE (cleanliness, health, and safety) in tourism businesses such as Homestay in the face of the new normal order, therefore training needs to be provided. The training was given to 24 participants, namely Homestay Managers on September 11, 2021. The training was carried out using presentation, discussion and practicum methods. The material provided is the Homestay Manager about the importance of implementing cleanliness, health, safety and environmental sustainability at the Homestay, Knowledge of various equipment and cleaning materials used, Skills in preparing guest rooms according to standards. Skills on making beds and proper cleaning techniques by applying the CHSE ASEAN Standard in Homestay Prior to the training, a Pre Test was given and the result was that 70% of the participants did not master the implementation of the CHSE ASEAN Standard in Homestay. After the training, a Post Test was given with the results that all participants mastered the application of the CHSE ASEAN Standard in Homestay. This is seen in the ability to answer the questions given. We provide a pocket book on CHSE ASEAN Standard on Homestay to recall the material that has been given, and practice how to clean, organize a Homestay according to the CHSE ASEAN Standard in one of the Homestay that was used as a model house. Thus, participants are able to increase their motivation and improve their ability to manage homestays by applying the CHSE ASEAN Standard. Abstrak Awal tahun 2020 di Indonesia dihadapi Pandemi Virus Covid-19 yang menyebabkan pemerintah Indonesia mengambil tindakan melakukan larangan berwisata. Kini Indonesia sudah mulai masuk tahap pemulihan atau dikenal dengan fase “New Normal”. Pada saat ini persepsi wisatawan terkait keamanan, keselamatan dan kesehatan selama berwisata sangat besar pengaruhnya terhadap pilihan mereka mengenai destinasi yang dikunjungi dan fasilitas yang dibutuhkan. Oleh karena itu pengelola Desa Wisata harus dapat menumbuhkan rasa kepercayaan wisatawan terhadap destinasi, misalnya dari segi cleanliness, health, dan safety and Environmental Sustainability (CHSE). Namun tidak semua pengelola Desa Wisata memahami penerapan CHSE (cleanliness, health, dan safety) pada usaha wisata seperti Homestay dalam menghadapi tatanan normal baru, oleh sebab itu perlu diberikan pelatihan. Pelatihan diberikan kepada 24 peserta yaitu Pengelola Homestay pada tanggal 11 September 2021. Pelatihan dilakukan dengan metode presentasi, diskusi dan praktikum. Materi yang diberikan yaitu Pengelola Homestay tentang pentingnya pelaksanaan kebersihan, kesehatan, keselamatan dan kelestarian lingkungan di Homestay, Pengetahuan tentang berbagai peralatan dan bahan pembersih yang digunakan, Keterampilan dalam penyiapan kamar tamu yg sesuai dengan standar. Keterampilan tentang making bed dan Teknik pembersihan yang benar dengan menerapkan CHSE ASEAN Standard Pada Homestay Sebelum pelatihan diberikan Pre Test dan hasilnya 70% peserta kurang menguasai penerapan CHSE ASEAN Standard pada Homestay. Setelah pelatihan diberikan Post Test dengan hasil seluruh peserta menguasai penerapan CHSE ASEAN Standard pada Homestay. Hal ini dilihat kemampuan dalam menjawab pertanyan yang diberikan. Kami memberikan buku Sa