Claim Missing Document
Check
Articles

Found 3 Documents
Search
Journal : Jurnal Mata Pariwisata

PERBEDAAN KINERJA KUALITAS LAYANAN KARYAWAN RESTORAN SEDERHANA DAN NASI KAPAU PADA KAWASAN WISATA KULINER THE VITKA CITY COMPLEX Abnur, Asman; Wibowo, Agung Edy
JURNAL MATA PARIWISATA Vol. 1 No. 1 (2022): MARET 2022
Publisher : PUSLITABMAS - BATAM TOURISM POLYTECNIC

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The success of providing satisfaction to customer with, is to fit up what the customer looking at benefits which company has provided them. Success in culinary business management does not only depend on the menu offered but also on the packages delivered to customers, namely service of quality. The service quality factor in a culinary business of course related to the workforce or employees. It means that the employee must be having a better performance, because the culinary business is a kind of services business. Today, many business sectors affected by the presence of Covid-19. As a precautionary measure due to the COVID-19 pandemic. Several restaurants have offered a choice of dining services that can be reached by consumers, one of which is the existence of a Nasi Kapau restaurant. Nasi Kapau is a management choice strategy in serving consumers. Restaurant Nasi kapau is a new phenomenon in Batam, this restaurant always crowded with many customers in a long line. Saturation sampling was used in this research with 38 samples counted and processed. The result of this test show that; There is a significant difference in performance between employees of a Sederhana restaurant and a Nasi Kapau restaurant
KESIAPAN BUDAYA MELAYU MASYARAKAT PULAU PENAWAR RINDU BELAKANG PADANG KOTA BATAM DALAM MENYAMBUT PERKEMBANGAN PARIWISATA Dailami; Sukmamedian, Haufi; Abnur, Asman; Hardini, Widi; Budiartha, I Nyoman; Simatupang, Violetta Cherryline
JURNAL MATA PARIWISATA Vol. 3 No. 2 (2024): SEPTEMBER 2024
Publisher : PUSLITABMAS - BATAM TOURISM POLYTECNIC

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to analyze the readiness of the Malay culture in the community of Pulau Penawar Rindu in Belakang Padang, Batam City, in facing tourism development. As one of the potential tourist destinations in the Riau Archipelago, Pulau Penawar Rindu boasts a strong Malay cultural heritage, which serves as the primary attraction for visitors. However, tourism development often brings challenges to the preservation of local culture. This research employs a qualitative approach using in-depth interviews and participatory observation to explore the community’s perceptions regarding their readiness to preserve Malay cultural values amidst the social changes caused by tourism. The results indicate that the local community is highly aware of the importance of cultural preservation, but stronger support from the government and tourism stakeholders is needed to manage sustainable tourism development. This study offers recommendations on local cultural preservation strategies that can be implemented to advance tourism without compromising the Malay cultural identity.
KAJIAN ASPEK SOSIAL, EKONOMI, LINGKUNGAN DAN KEBERLANJUTAN PROGRAM CSR UNTUK DESTINASI WISATA KAMPUNG TERIH BATAM Amalia, Eva; Abnur, Asman
JURNAL MATA PARIWISATA Vol. 2 No. 2 (2023): DESEMBER 2023
Publisher : PUSLITABMAS - BATAM TOURISM POLYTECNIC

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

ABSTRACT This research aims to evaluate the social, economic, environmental, and sustainability aspects of the Corporate Social Responsibility (CSR) program implemented in the tourist destination of Kampung Terih. The study also addresses the challenges faced during the CSR implementation, particularly within the context of empowering coastal communities and fishermen. Empowering the community in Kampung Terih through the CSR program is a primary strategy in achieving sustainable development. This research employs a qualitative descriptive approach to provide a detailed examination of the strategies and CSR programs implemented by companies, with a specific focus on community empowerment. This approach pays special attention to the potential of natural resources and human resources in Kampung Terih, aiming to enhance the success of empowerment programs. Success indicators for the empowerment of fishermen groups, including economic, social, and environmental aspects, serve as the main guidelines in the implementation of CSR programs in Kampung Terih. It is anticipated that this initial initiative, directly targeting the fishermen groups, will make a significant contribution to the development of the tourism destination, particularly in the context of ecotourism in Kampung Terih. The implementation of this program is expected to create sustained positive impacts in economic, social, and environmental aspects. Keywords: csr, economic, environment, implementation, social, sustainability