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Analysis of Marketing Mix Characteristics of Marketing Factor 7P (Product, Price, Place, Promotion, People, Process, Physical Building) to Patient Satisfaction of Inpatient Patient Hospital Muhammadiyah Ahmad Dahlan Kediri City Tety Yuliantine; Indasah Indasah; Sandu Siyoto
Journal for Quality in Public Health Vol. 1 No. 2 (2018): Journal for Quality in Public Health
Publisher : Master of Public Health Program Institut Ilmu Kesehatan STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jqph.v1i2.17

Abstract

Hospital marketing mix is a group of variables tht can be controlled and used the hospital to influence the reaction of the users of services.The aim of the study is to analize the effect of marketing mix 7P(product, price, place, promotion, process, people, physical building) on patient satisfaction in inpatient hospital of Muhammadiyah Ahmad Dahlan Kediri City. The type of this research is quantitative research with analytic observational research design with cross sectional approach. The study was conducted on October until December 31, 2017 at Muhammadiyah Ahmad Dahlan Hospital Kediri City with 600 inpatient patients as the population. The sample size is 240 respondents. Data were collected using questionnaires. Data were multiple linear regression test with α = 0,05. The results showed that the most of the respondents are female (53,3%), between ages 20-35 years (52,1%) educated high school eqivalent (39,6%), working private (34,6%), pay with BPJS (76,25%), stay in class III (56,7%). The analysis indicated that F-test = 90,484 sig.0,000, t test = 6,579 sig 0,000, R2=73,2. there is a influence of product (p=0,000), price (p=0,000), place(p=0,000), promotion (p=0,000), process (p=0,000), people (p=0,000), physical building (p=0,000) have effect of patient satisfaction. The most influential variable is physical building (β=0,442). Marketing mix has asignificant effect on patient satisfaction of inpatient hospital of Muhammadiyah. Suggested to the hospital to further improve the marketing mix strategies of the hospital so that patient satisfaction can be achieved.
Analysis of Implementation Safety and Health Occupational Management System in Kertosono General Hospital Dian Hadi Purnomo; Indasah Indasah; Byba Melda
Journal for Quality in Public Health Vol. 1 No. 2 (2018): Journal for Quality in Public Health
Publisher : Master of Public Health Program Institut Ilmu Kesehatan STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jqph.v1i2.20

Abstract

Kertosono Regional General Hospital has a high risk exposure and is the biggest hospital in Kertosono area, Nganjuk regency, so to prevent accidents and occupational diseases, it is necessary to manage K3 management through the implementation of the implementation of Occupational Safety and Health Management System (SMK3RS). This study aims to get a picture of the implementation or implementation of Occupational Safety and Health Management System (SMK3RS) implemented in RSUD Kertosono. The research design used was qualitative research with thematic analysis and by using observation method, in-depth interview, and documentation. Sampling technique used is purposive sampling with informant as many as ten people are structural hospital officials who have worked in RSUD Kertosono minimum five years and above. This research resulted that K3 Management System in RSUD Kertosono not yet the establishment of K3 Committee because not yet have K3 general expert, in terms of policy and commitment of K3 even though only in the form of oral speech, process of implementation of SMK3RS which have been run although not maximal, support factor and factor which inhibits, efforts are made to reduce barriers in the implementation process of SMK3RS, the impact of SMK3RS implementation, and the desired expectation in the implementation of SMK3RS in RSUD Kertosono. This study concludes that basically OSH program has been run well according to legislation, although K3 still not become work culture which will create the creation of Zero accident in work environment specially in hospital.
The Analysis of Open Defecation Behaviour After Implementing the Tringger of Pillar 1 in Society Based Total Sanitation at Tulungagung Regency Ida Ayu Anom Putrika; Indasah Indasah; Siti Farida Noor Laila
Journal for Quality in Public Health Vol. 2 No. 1 (2018): Journal for Quality in Public Health
Publisher : Master of Public Health Program Institut Ilmu Kesehatan STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jqph.v2i1.21

Abstract

Open defecation behavior is still practiced by some people who have obtained trigger pillar 1 society based total sanitation. The objective of the study is to analyze the factors that influence open defecation behavior after triggering implementation pillar 1 society based total sanitation.The research design used in this research is survey expansion. The population is the head of family with the behavior of open defecation that has obtained trigger pillar 1 in society-based total sanitation at Tulungagung regency. The sample size is 100 respondents by using Cluster sampling technique. Data were collected by using questionnaire, then the data were analyzed by using logistic regression. The results showed that a bad Open Defecation (57%), low economic status (97%), good knowledge (100%), bad culture of defecate (79%), good family support (95%), less community support that is 58 respondents (58%), good community leaders support (100%), distance of house where chapter other than closet (98%). Statistical test results in Overall Statistics with a significance value of (p) 0, 000 which means that there are variables that affect the behavior of OD . When viewed the value (p) on each independent variable is economic status variables have a value (p) of 0, 043; knowledge has value (p) of 1,000; attitude has a value (p) 0.383; cultural variables have value (p) 0,000; family support variables have (p) 0.046; the community support variable has (p) 0.004; support of community leaders have value (p) 0,125 and the distance of trowing feces place another of water closet variable has the value (p) 0, 215. Open defecation behaviour after implementing the tringger of pilar 1 in Society-based total sanitation affected by factor cultur, community support, economic status and family support.
Analysis of the Accuracy of Ina-Cbg's Cost Based on the Type of Disease and Influencing Factors in the Inpatient Installation of RSUD dr. Soegiri Lamongan Pujo Broto Iriawan Putra; Yuly Peristiowati; Indasah Indasah
Journal for Quality in Public Health Vol. 2 No. 1 (2018): Journal for Quality in Public Health
Publisher : Master of Public Health Program Institut Ilmu Kesehatan STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jqph.v2i1.30

Abstract

The result of monitoring and evaluation of Health Insurance Program (JKN) implementation especially in INA-CBG's claim process at Health Facility of Advanced Rujuan (FKRTL), there are differences of opinion for some cases between FKRTL and BPJS Kesehatan causing delay or problem in payment of claim INA-CBG's. The purpose of this study is to analyze the accuracy of INA-CBG's cost and the factors that influence in RSUD DR. Soegiri Lamongan. This research is a type of observational research with descriptive analytic research design with cross sectional research design according to hospital perspective. The sample in this study amounted to 393 respondents. Sampling technique Simple random sampling technique. The research instrument used using the expense bill file issued and the BPJS patient care claims file file with linear regression statistic test with α = 0.05. The cost component of the biggest Diabetes Mellitus disease is the median cost of Rp. 1.536.346. CVA disease average drug cost Rp. 1.135.399. The biggest DHF disease is the average room cost Rp. 814.067. Appendicitis medicines cost ± Rp. 1.633.961. The incremental cost of INA-CBG's and the actual cost of hospital in Diabetes Mellitus disease is Rp. 357.957, CVA disease difference of Rp. 2.151.170, DHF disease difference of Rp. 477,514 and in appendicitis disease the difference in average minus -Rp. 2,965,211. There is a difference (not appropriate) between the real cost and the cost of INA-CBG's in Diabetes Mellitus disease with p = 0,000. There is a difference (not appropriate) between the real cost and the cost of INA-CBG's on CVA disease with p value = 0.026. There is a similarity or precision between the real cost and the cost of INA-CBG's in DHF disease with a value of p = 0.159. There is a difference (not appropriate) between the real cost and the cost of INA-CBG's in Apendicitis disease with p = 0,000. There is a difference between the real cost and the cost of INA-CBG's in Diabetes mellitus, CVA, Apendicitis. Factors that affect the differences include room cost factors, drugs and medical action. For DHF disease there is no difference between the real cost and the cost of INA-CBG's.
Influencing Factors Nurse Behavior in Providing Service in Installation Distric General Hospital Praya Central Lombok Teguh Achmalona; Sentot Imam Suprapto; Indasah Indasah
Journal for Quality in Public Health Vol. 3 No. 1 (2019): Journal for Quality in Public Health
Publisher : Master of Public Health Program Institut Ilmu Kesehatan STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jqph.v3i1.47

Abstract

Nursing services are an integral part of health services in hospitals, which have a very strategic position in efforts to improve the quality of care in hospitals, thus demanding the professionalism of nurses in providing and regulating nursing care activities to patients. The purpose of this study was to determine the effect of leadership, competency, motivation, workload and reward factors on the behavior of nurses in providing services in installation distric general hospital Praya.The research design used was quantitative analytic with a cross sectional approach. The sampling technique uses cluster random sampling with a sample of 114 respondents. Data was collected using questionnaires and observation sheets, then analyzed using ordinal regression test. The results showed, from the results of a statistical test simultaneously obtained p value of 0.000 <α = 0.05, meaning that all independent variables together affect the dependent variable. The results of statistical tests partially obtained the results there is an influence between leadership, competence, motivation, workload and reward with nurse behavior, with p values ​​for each variable, namely leadership (p <0.012), competence (p <0.008), motivation (p <0.006), workload (p <0.012), and reward (p <0.000). Multivariate analysis shows that reward is the most dominant variable affecting the behavior of nurses in providing nursing services with a value (p <0,000). Nurse behavior is influenced by factors of leadership, competence, motivation, workload and rewards, so that these aspects need to be managed well in the hope of getting better results of nurse performance and behavior
Analysis of Emotional Intelligence, Environment and Discipline on Student Learning Achievement Yunita Yunita; Indasah Indasah; Siti Farida
Journal for Quality in Public Health Vol. 3 No. 1 (2019): Journal for Quality in Public Health
Publisher : Master of Public Health Program Institut Ilmu Kesehatan STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jqph.v3i1.50

Abstract

Education is very important for improving the quality of human resources. Associated with the world of education, to create high quality and high achievers. Factors that can influence learning include emotional intelligence, the environment and the discipline in which individuals carry out certain activities so that they can achieve maximum performance. The purpose of the study was to analyze the effect of emotional intelligence , environment and discipline on student achievement in Health Vocational School Visi Global in Banyuwangi Regency . In this study, the research design used was cross sectional . The study population was all students of Banyuwangi Health Vocational School Visi Global 117 students and a sample of 91 people using stratified random sampling . Collecting data using a questionnaire sheet and then analyzed using multiple linear regression test. The results showed that a significant probability of F value of 0.000 <0.05 means that there is an influence of emotional intelligence (X1), learning environment (X2) and learning discipline (X3) simultaneously or partially have a significant effect on learning achievement (Y) in Vocational School in Visi Global Banyuwangi Regency. Based on the results of this study, it needs to be at the level of things that affect learning achievement by providing facilities and infrastructure that support learning that is not yet available and create a more comfortable learning environment.
Analysis of Microbiological Test on Working Environment, Equipment and Personal Protective Equipment of Practical Students of Patient Infections Hariyani Hariyani; Indasah Indasah; Koesnadi Koesnadi
Journal for Quality in Public Health Vol. 3 No. 1 (2019): Journal for Quality in Public Health
Publisher : Master of Public Health Program Institut Ilmu Kesehatan STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jqph.v3i1.52

Abstract

Prevention of infection in dentistry hospital by dentists, dental nurses, and clinical practice students plays an important role in controlling infection including maintaining hand hygiene, use of medical gloves, safe clothes, masks, protection of eyes and head and maintaining the sterility of equipment used for treatment patient. The purpose of this study was to analyze the effect of the use of work environments, equipment and personal protective equipment on practicing students on the incidence of infection of patients in dentistry hospital IIK Kediri. The research design used is quantitative research with observational analytic methods and uses a cross sectional approach. The sampling technique used was simple random sampling with a sample of 63 work environments, equipment and Personal Protective Equipment used by students practicing at dentistry hospital IIK Kediri. The results of the research data were analyzed by logistic regression test. The results of statistical analysis with logistic regression showed p = 0,000 (p <0,05), which means that there was influence of the work environment, equipment and personal protective equipment used by students to practice the incidence of infection in dentistry hospital IIK Kediri. Dental health professionals (dentists, dentistry students) who hold dental residencies and nurses and assistants must protect themselves and patients to avoid cross infection, cross contamination and work safety in dental practice
Analysis of Mobilization Factors, Personal Hygienic, Nutritional Status in Washing Perenium Healing in Women in Lamongan Health and Health Center Siti Solikha; Siti Farida; Indasah Indasah
Journal for Quality in Public Health Vol. 3 No. 2 (2020): Journal for Quality in Public Health
Publisher : Master of Public Health Program Institut Ilmu Kesehatan STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jqph.v3i2.62

Abstract

Perenium rupture is a tear that occurs in the perenium region during labor. Factors that influence the healing of perineal wounds include maternal nutritional needs that are sufficiently seen from the Body Mass Index (BMI), personal hygiene, mothers mobilizing. This study aims to determine the factors that influence the healing of perenium wounds in postpartum mothers at Turi Health Center and Lamongan Health Center in 2018. The research design used is quantitative research using a "cross sectional" approach. The sampling technique used is Simple Rendom Sampling with a sample of 116 respondents. Analysis technique with logistic regression test. The results of the analysis showed that there was a significant influence between the mobilization of p-value 0,000 <0,05, Personal Hygiene p-value 0,009 <0,05, and Nutritional Status p-value 0,009 <0,05 with healing of perennial wounds. And also found a significant simultaneous influence between personal hygiene mobilization, and nutritional status of perenium wound healing with a p-value of 0,000 <0,05 with the most dominant factor affecting wound healing is personal hygiene. Mother's personal hygiene helps reduce the source of infection and increases comfort in the mother. By preventing infection in perenium wounds, the wound can heal quickly
Analysis Factor Initiated Early Breastfeeding, Husband Support and Promotion of Formula Milk to Failure of Exclusive Breastfeeding: Research Study at Turi Health Center, Lamongan Regency Asyaul Wasiah; Koesnadi Koesnadi; Indasah Indasah
Journal for Quality in Public Health Vol. 3 No. 2 (2020): Journal for Quality in Public Health
Publisher : Master of Public Health Program Institut Ilmu Kesehatan STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jqph.v3i2.63

Abstract

Various studies show that the coverage of exclusive breastfeeding in Indonesia is still very low. Exclusive breastfeeding is very important for the survival of the baby because it contains growth factors and antibody substances. If breast milk is not given exclusively, the immune system's maturation process will be disrupted and cause the baby to get infected easily. The purpose of this study was to find out the most dominant factors affecting the failure of exclusive breastfeeding at Turi Health Center, Lamongan Regency. This research is descriptive descriptive analysis with cross sectional design. A sample of 132 mothers who have babies aged 6-12 months with the Simple Randem Sampling technique, questionnaire instruments, data analysis with the Logistic Regression test. Most of the mothers did not initiate early breastfeeding, namely 78 (59.1%), got enough husband support 80 respondents (60.6%) and interested in promoting formula milk as many as 74 respondents (56.1%). For partial test Early breastfeeding initiation has a Sig 0.003 value, husband's support for Sig 0.004 and promotion of formula milk Sig 0.001. The results of the analysis of the most dominant variable on the failure of Exclusive ASI were husband's support with a value of OR 1.868. It is expected to increase counselin g and information about the Initiation of Early Breastfeeding and Exclusive Breastfeeding for pregnant women and mothers having babies. As well as being more selective in accepting all forms of promotion of formula milk from various promotional media
Analysis of the Application of Safety and Health Management System Work Against a Work Behavior and Conditions of the Work Environment in the dr. Harjono General Hospital of Ponorogo Fresvian Jenrivo; Indasah Indasah; Nurwijayanti Nurwijayanti
Journal for Quality in Public Health Vol. 3 No. 2 (2020): Journal for Quality in Public Health
Publisher : Master of Public Health Program Institut Ilmu Kesehatan STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jqph.v3i2.65

Abstract

The occurrence of accidents at work is largely caused by human factors (unsafe act), i.e., the behavior that is not secure. And the fraction is caused by environmental factors (unsafe condition). Therefore, to ensure the safety and health of the medical personnel, non-medic personnel nor others who visited the hospital, it takes an effort to minimize the risk of danger that exists, it needs to be applied to the safety management system and Occupational Health Hospital. The purpose of this research was to analyze the effect of the application of safety and health management system Work Against a work Behavior And environmental conditions of work at the Dr. Harjono General Hospital of Ponorogo. The research design was analytic observational with a quantitative approach. Research on variable i.e. application of the occupational health and safety management system (OHSMS) as the independent variable, the behavior of the working conditions and working environment as the dependent variable. This research population all employees in installations of polyclinics, inpatient care installations, medical record and pharmaceutical installation Dr. Harjono General Hospital of Ponorogo as many as 446 employees. Samples taken with the cluster random sampling technique as much as 258 respondents. Data is collected with instruments ceklist and processed in coding, editing, tabulating and scoring as well as tested with linear regression test. Linear regression results indicate that partially and simultaneously the value of p values there are shows so that 0.05 < influence influence the application of safety and health management system Work Against a work Behavior And Work in environmental conditions at Dr. Harjono General Hospital of Ponorogo. The existence of the application of management system of safety and occupational health will create the most benefits to the maintenance of a good workforce that can be seen from the behavior of the work and the working environment