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All Journal MIMBAR (Jurnal Sosial dan Pembangunan) Jurnal Computech & Bisnis (e-Journal) Jurnal Sosioteknologi MIX : Jurnal Ilmiah Manajemen MODUS-Jurnal Ekonomi dan Bisnis Jurnal Bisnis dan Manajemen IJBE (Integrated Journal of Business and Economics) SEIKO : Journal of Management & Business Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Jurnal Ekonomi, Bisnis & Entrepreneurship (e-Journal) Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) eProceedings of Management VALUTA Jurnal Administrasi Bisnis, Manajemen dan Ekonomi

Mahendra Fakhri

Universitas Telkom

Author-ID : 546000

Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Languange, Linguistic, Communication & Media Library & Information Science Social Sciences

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Determinants of Organizational Citizenship Behavior: The Case of an Indonesian Insurance Company Mahir Pradana; Mahendra Fakhri; Alini Gilang; Puti Khairin
Jurnal Bisnis Manajemen Vol 19, No 2 (2018): September 2018
Publisher : Fakultas Ekonomi dan Bisnis Universitas Padjadjaran

A company's human resource aspect can gain benefit from extra-role behaviors known as organizational citizenship behavior (OCB). This research discusses about organizational citizenship behavior (OCB) of the employees at an insurance company based in Jakarta, Indonesia. The purpose of this research to analyze the dominant factors that influence OCB in the company. Factors affecting the OCB are altruism, conscientiousness, sportsmanship, courtesy and civic virtue. The type of research used is descriptive with quantitative method. The respondents were 66 employees of Satria Muda Sucore Agency. The sampling technique using probability sampling with simple random sampling type and using factor analysis method. The results of research showed that OCB is in the decent and more to ‘high’ category. This research formed five factors that are tolerance factor, help behavior factor, compliance factor, participation factor and loyalty factor. Tolerance factor is the most dominant factor of OCB.

VIRAL MARKETING: A BIBLIOMETRIC APPROACH TO EXPLORE RESEARCH NOVELTY Nurafni Rubiyanti; Mahendra Fakhri; Aznul Fazrin bin Abu Sujak
Jurnal Bisnis Manajemen Vol 24, No 1 (2023): March 2023
Publisher : Fakultas Ekonomi dan Bisnis Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jbm.v24i1.2060

In this article, we evaluate works on electronic viral marketing using bibliometric analysis and systematic review in this paper. Our data reveal that there has been a substantial increase in research publications during the previous two decades. Viral marketing, social media, and word-of-mouth are some of the hottest subjects in this field. We inferred many issue clusters from this research, including influence, attitude, social network, and electronic word-of-mouth. This article also explores the implications and potential future directions of the research.

Pengaruh Store Environment Terhadap Impulse Buying Pada Miniso Di Jambi Town Square Muhammad Chandra Muzaffar Alghifari; Mahendra Fakhri
eProceedings of Management Vol 10, No 4 (2023): Agustus 2023
Publisher : eProceedings of Management

Show Abstract | Download Original | Original Source | Check in Google Scholar

Pada era globalisasi yang semakin berkembang ini menuntut setiap perusahaan harus mempersiapkan usaha merekauntuk menghadapi persaingan yang sangat ketat. Perusahaan harus menetapkan strategi yang tepat sehingga dapatmenarik perhatian konsumen dan mempengaruhi konsumen untuk mengkonsumsi produk yang ditawarkanperusahaan. Pembelian impulsif merupakan kecenderungan konsumen untuk melakukan pembelian secara spontan,Impulse Buying dapat terjadi jika toko tersebut memiliki Store Environment yang baik yang dapat mempengaruhisituasi emosional mereka sehingga terjadi pembelian impulsive. Penelitian kali ini akan membahas permasalahanmengenai pengaruh Store Environment terhadap Impulse Buying yang dilakukan konsumen Miniso di Jambi TownSquare. Penulis menggunakan pendekatan kuantitatif untuk menyelesaikan penelitianini.Jumlah sampel yangdigunakan dalam penelitian ini adalah sebesar 100 responden yang pernah berkunjung dan melakukan ImpulseBuying ke Miniso diJambi Town Square. Dimana penelitian ini dilakukan dengan pengujian Model Pengukuran danModel Struktural.Hasil penelitian ini secara parsial Store Environment berpengaruh positif signifikan terhadap NiatBeli. Store Environment memoderasi hubungan antara Impulse Buying denganNiat Beli secara positif signifikan.Kata Kunci-store environment, impulse buying

PENGARUH BUDAYA ORGANISASI TERHADAP EMPLOYEE ENGAGEMENT PADA FAKULTAS EKONOMI DAN BISNIS SERTA FAKULTAS KOMUNIKASI DAN BISNIS UNIVERSITAS TELKOM Suci Octaviani; Mahendra Fakhri
VALUTA Vol. 2 No. 2 (2016): Jurnal Valuta
Publisher : UIR Press

Show Abstract | Download Original | Original Source | Check in Google Scholar

Around the world that focus on employee engagement can outperform its competitors through some business outcomes. One of the factors that can increase employee engagement is the cultureof the organization. Telkom University itself is the result of a merger of four institutions underthe auspices of the Telkom Foundation. The merger led to the emergence of a new culture thatmust be applied. This research was conducted to determine the influence of organizationalculture on employee engagement in FEB and FKB Telkom University.The method used isquantitative descriptive research causal. The data collection is done by distributingquestionnaires to 37 lecturers in FEB and FKB Telkom University. Data collected will be testedfor simple linear regression analysis.Descriptive results showed that organizational culture andemployee engagement in FEB and FKB Telkom University are in the strong category. Based onthe test results showed that organizational culture influence on employee engagement in FEBand FKB Telkom University. Based on the results of this study concluded that organizationalculture influence on employee engagement in FEB and FKB Telkom University 43.1%, while56.9% are influenced by other factors not examined in this study.

Exploring the Moderating Effects of Organizational Citizenship Behavior on the Relationship between Servant Leadership and Employee Performance with Employee Engagement as the Mediator Mahendra Fakhri
MIX: JURNAL ILMIAH MANAJEMEN Vol 14, No 2 (2024): MIX: Jurnal Ilmiah Manajemen
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jurnal_mix.2024.v14i2.013

Objectives: The objective of this research is to explore the moderating effect of organizational citizenship behavior on employee performance. Servant leadership is a leadership style that prioritizes serving others and promoting their well-being. It has been found to have positive outcomes such as employee engagement, organizational citizenship behavior, and employee performance.Methodology: The method used in this research is the quantitative research, with a population consisting of female employees. The sample comprised 310 female employees who were led by female leaders, and selected using simple random sampling. To explore the relationships among variables and incorporate mediating and moderating effects in the model, SEM-PLS was employed.Finding: Interestingly, when considering OCB as a moderating variable, different results were observed for direct and indirect effects. The indirect effect revealed that OCB had a positive and significant moderating effect on the relationship between servant leadership and employee performance, suggesting that OCB enhanced this relationship. Conclusion: However, when examining the direct effect of servant leadership on employee performance while moderated by OCB, a significant but negative association between these variables suggests weakened relationships. This finding suggested that OCB played a significant role in moderating the relationship between Servant Leadership and Employee Performance, emphasizing the need to recognize OCB as an essential factor in comprehending the impact of servant leadership on employee performance.

PENGARUH TRANSFORMASIONAL LEADERSHIP DAN GOOD CORPORATE GOVERNANCE TERHADAP KINERJA KARYAWAN DI PERUM BULOG DIVISI REGIONAL JAWA BARAT BANDUNG Tiyana, Raina Cahya; Fakhri, Mahendra

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Penelitian ini dilakukan untuk mengetahui pengaruh kepemimpinan transformasional dan good corporate governance terhadap kinerja karyawan pada Perum BULOG Divre Jabar Bandung. Penelitian ini menggunakan metode kuantitatif dengan jenis penelitian deskriptif-kausalitas. Pengambilan sampel dilakukan dengan metode probability sampling dengan jumlah responden sebanyak 41 orang. Teknik analisis data yang digunakan adalah analisis deskriptif dan analisis regresi linier berganda. Berdasarkan hasil pengujian hipotesis secara simultan (uji F) gaya kepemimpinan transformasional (X1) dan good corporate governance (X2) berpengaruh signifikan terhadap kinerja karyawan di Perum Bulog Divre Jabar Bandung. Hal ini dibuktikan dengan nilai Fhitung > Ftabel (37,143 >3,23) dengan tingkat signifikansinya 0,000 < 0,05. Berdasarkan hasil uji secara parsial (uji t) didapat bahwa variabel transformasional leadership tidak berpengaruh signifikan terhadap kinerja karyawan di Perum BULOG Divre Jabar Bandung, sedangkan variabel good corporate governance berpengaruh signifikan terhadap kinerja karyawan di Perum BULOG Divre Jabar Bandung. Berdasarkan koefisien determinasi yang diperoleh bahwa transformasional leadership dan good corporate governance terhadap kinerja karyawan Perum BULOG Divre Jabar Bandung sebesar 66,2 % dan sisanya sebesar 33,8% dipengaruhi oleh faktor lain yang tidak diteliti dalam penelitian ini.

Analisis Perbandingan Kepuasan Kerja Karyawan Generasi X Dan Generasi Y Pada PT. Pos Indonesia Olivia S, Dameria Gita; Fakhri, Mahendra

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Peneliti melihat, karyawan pada Kantor Pos Bandung 40000 mempunyai kesenjangan usia yang cukup signifikan. Hal tersebut dibenarkan oleh staff bagian SDM pada kantor pos tersebut. Kesenjangan usia tersebut, membuat adanya perbedaan kepuasan kerja. Sehingga, peneliti tertarik untuk mengetahui bagaimana perbedaan kepuasan kerja karyawan Generasi X dan Generasi Y yang ada pada Kantor Pos Bandung 40000. Penelitian ini bertujuan untuk menjelaskan kepuasan kerja karyawan berdasarkan Generasi X dan Generasi Y pada Kantor Pos Bandung 40000. Penelitian ini menggunakan metode penelitian kuantitatif dengan jenis penelitian deskriptif-komparatif. Pengambilan sampel yang diambil sebanyak 30 responden Generasi X dan 30 responden Generasi Y dengan teknik non-probability sampling. Berdasarkan hasil perhitungan independent sample t-test untuk dimensi Pekerjaan itu sendiri diperoleh nilai sig (2-tailed) sebesar 0,000 < 0,05 yang berarti terdapat perbedaan Kepuasan Kerja Karyawan untuk dimensi Pekerjaan itu Sendiri pada Karyawan Generasi X dan Generasi Y Kantor Pos Bandung 40000. Untuk dimensi Upah/Gaji diperoleh nilai sig (2-tailed) sebesar (0,348) > 0,05 yang berarti tidak terdapat perbedaan. Untuk dimensi Kesempatan Promosi diperoleh nilai sig (2-tailed) sebesar (0,035) < 0,05 yang berarti terdapat perbedaan. Untuk dimensi Penyelia diperoleh nilai sig (2-tailed) sebesar (0,528) > 0,05 yang berarti tidak terdapat perbedaan. Untuk dimensi Teman Sekerja diperoleh nilai sig (2-tailed) sebesar (0,086) > 0,05 yang berarti tidak terdapat perbedaan. Kesimpulan dari penelitian ini adalah bahwa terdapat perbedaan kepuasan kerja karyawan antara Generasi X dan Generasi Y pada Kantor Pos Bandung 40000.

Co-Authors Alini Gilang An Nisaa Intan Aznul Fazrin bin Abu Sujak Bryan Joriko S Milala Budi Rustandi Kartawinata Dameria Gita Olivia S Dyah Maharani Henrika Arda Ekaristi Hiendra Kurniawan Mahir Pradana Muhammad Chandra Muzaffar Alghifari Muhammad Rifqi Ghiffary Nining Ratnayu Nurafni Rubiyanti Olivia S, Dameria Gita Puti Khairin Quinerita Stevani Aruan Quinerita Stevani Aruan, Quinerita Stevani Raina Cahya Tiyana Ratnayu, Nining Ratnayu, Nining Saragih, Romat Suci Octaviani Syarah Amalia Tiyana, Raina Cahya

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