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ANALYSIS OF THE QUALITY OF MANAGEMENT OF STUDENT SERVICES DURING THE COVID-19 PANDEMIC IN REMBANG 2 Ambar Chess Subekti; Andri Trianfano; Sartono Sartono
DYNAMICS: Journal of Public Administration Vol. 1 No. 1 (2022): DYNAMICS: Journal of Public Administration
Publisher : Department of Public Administration, University Wijaykusuma Purwokerto

This research is entitled “Analysis of the Quality of Student Service Management During the Covid 19 Pandemic Period at the State Junior High School (SMP) 2 Rembang, Purbalingga Regency. The purpose of this study was to describe and explain the quality of student service management during the covid 19 pandemic at the State Junior High School (SMP) 2 Rembang, Purbalingga Regency. This research method is descriptive qualitative. Informants were determined by purposive sampling method. The analysis of research results using an interactive analysis model. Based on the results of the study, several conclusions can be drawn as follows: (1). The service procedure has been clearly and comprehensively formulated, the completion time has been determined; (2). Service completion time is only 2 hours according to the specified time. Obstacles in completing work can not be separated from the internet network; (3). The service fee set by SMP Negeri 2 Rembang, Purbalingga Regency is free; (4). Service Products, the quality of student service management during the Covid 19 Pandemic in accordance with the provisions that have been set. The results of the service that will be received correctly and appropriately according to the needs of the applicant; (5). Facilities Service infrastructure in general is very adequate, completeness of tools (computer, internet, etc.) is adequate; (6). The competence of service providers, administration is very mastery according to the main tasks and functions of each. Based on the conclusions of the research results above, the proposed implications are: (1). Improving the skills of administrative staff so that they are more reliable in their respective duties and functions; (2). During the Covid 19 pandemic, many programs were delayed, so especially in the even semester of the 2020/2021 academic year many activities were not carried out, therefore student management planning needed to be carried out by holding a meeting to draw up a plan in student management that was made at the beginning academic year with the school, principal and structural.

HOPE FAMILY EFFECTIVENESS PROGRAM (PKH) IN THE VILLAGE KEDUNGBANTENG KEDUNGBANTENG SUB-DISTRICT BANYUMAS DISTRICT Ani Fitriyani; Andri Trianfano; Taufik Purboyo
DYNAMICS: Journal of Public Administration Vol. 1 No. 2 (2023): DYNAMICS: Journal of Public Administration
Publisher : Department of Public Administration, University Wijaykusuma Purwokerto

This study entitled The Effectiveness of the Family Hope Program (PKH) in Kedungbanteng Village, Kedungbanteng District, Banyumas Regency. This study aims to describe and analyze the Effectiveness of the Family Hope Program (PKH) in Kedungbanteng Village, Kedungbanteng District, Banyumas Regency and find out what factors support and what factors hinder the Family Hope Program (PKH) in Kedungbanteng Village, Kedungbanteng District, Banyumas Regency. The research method used is descriptive qualitative. Determination of informants using purposive sampling method, and analysis of research results using an interactive model. The summary of this research are:. 1. Aspect of success achieved by the program, the implementation of PKH is good and those who are directly involved are PKH facilitators and PKH KPM. PKH facilitators have provided assistance to PKH KPM well. In the implementation of socialization, companions use the film screening method in order to provide an understanding of KPM. During the disbursement process, the assistance funds received by KPM are in accordance with the stipulated provisions, but there is a discount for administrative fees of Rp. 5000 to Rp. 10,000 per KPM and for KPMs it is not allowed to withdraw money at ATMs independently. 2. Aspect is targeting accuracy, each recipient of PKH social assistance has met the specified component criteria. However, there are still many economically disadvantaged communities who do not receive PKH social assistance, especially the elderly. This is due to the absence of re-collection and direct field inspection to ensure that the prospective KPM is not economically capable and only uses data from the central party which in fact must be re-checked for correctness. 3. Aspect is satisfaction with the program, PKH facilitators have worked well and are responsible for KPM. The assistant can direct the KPM in the implementation of PKH and can provide solutions to the KPM if there are obstacles in the implementation of the PKH. 4. Aspect of input and output, in the data validation process to determine candidates for KPM PKH only uses the Integrated Social Welfare Data from 2013 to the present. Therefore, there is a problem that many people do not receive the PKH social assistance. 5. Aspect is the overall achievement of goals, most of the community is ready to be graduated from PKH social assistance if they are considered economically capable. The community feels very helped by the PKH social assistance and the community feels the real benefits obtained from PKH social assistance such as being able to pay school fees for children, the nutritional needs of toddlers. The implications used to increase the effectiveness of the Family Hope Program (PKH) in Kedungbanteng Village, Kedungbanteng District, Banyumas Regency are as follows. 1. For beneficiary families, should be able to use the assistance provided properly in accordance with the provisions. It is hoped that you will always attend the socialization gathering which is held once a month in order to understand the contents of the socialization and so that you can be moved to volunteer to give up PKH social assistance if you are considered economically capable. xvii 2. For PKH administrators and assistants, namely all implementing parties involved in the implementation of PKH, they must carry out socialization as often as possible so that the community knows and knows the purpose of PKH, and it is hoped that people who already feel capable can be willing to release and give up PKH social assistance. Prior to determining a candidate for a KPM PKH, a visit and a review of the prospective KPM PKH home must be carried out which is registered from the DTKS data to ensure that PKH social assistance can be provided to the right KPM. Do not use old data and must use current data in accordance with data generated from field observations. 3. For the Social Service, namely updating of data in determining KPM candidates is carried out annually on a regular basis so that people who have not received assistance funds can be registered as PKH KPM and people who are considered capable can be graduated from the Family Hope Program (PKH) social assistance.

EVALUATION OF THE FAMILY HOPE PROGRAM (PKH) IN TAMANSARI VILLAGE, KARANGLEWAS DISTRICT, BANYUMAS REGENCY Anggara Setya Saputra; Andri Trianfano; Sartono Sartono; Gita Nagiyanti; Alfriansa Agustina; Siti Chaerunisa
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 19 No. 2 (2022): Jurnal Ilmu Administrasi
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v19i2.889

The Family Hope Program is one of the social protection programs in Indonesia in the form of social assistance. This program is known internationally as Conditional Cash Transfers (CCT). The Family Hope Program in Indonesia began in 2007. The short-term goal of the program is to help the burden of spending on very poor households, while the expected long-term goal is to break the chain of poverty between generations. The purpose of this research is to analyze the evaluation of the implementation of the Hope Family Program in Taman Sari Village, Karanglewas District, Banyumas Regency. This study uses descriptive methods with qualitative approaches, where the researcher describes a problem in research conducted based on the answer to the problem. The data collection techniques used in this study are: interviews, observations and documentation. To test the validity of data researchers use the method of source triangulation, namely by checking the data that has been obtained through several sources. From the results of the study it can be concluded that, the evaluation of the implementation of the Family Hope Program has been going well, seen from the process of initial meeting activities, disbursement of assistance, updating beneficiary family data and verification of commitment of family hope program participants. In addition, the Beneficiary Families are also very hopeful that the program can continue in the future. The process of updating data must be further improved considering that there are still underprivileged people who have not been touched by the assistance of the Hope Family Program, and there are still Beneficiary Ministries who receive Family Hope Program assistance but are not in accordance with current conditions. For this reason, coordination and supervision are needed from both the relevant institutions and the Beneficiary Families so that the services provided become more effective and efficient and the purpose of the Family Hope Program can be achieved.

THE QUALITY OF PUBLIC SERVICES IN THE PURWANEGARA VILLAGE OFFICE, NORTH PURWOKERTO SUB-DISTRICT, BANYUMAS REGENCY Ganesa Eka Suswanti; Andri Trianfano; Oti Kusumaningsih
DYNAMICS: Journal of Public Administration Vol. 1 No. 3 (2023): DYNAMICS: Journal of Public Administration
Publisher : Department of Public Administration, University Wijaykusuma Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56681/dynamics.v1i3.26

This research is entitled "Quality of Public Services in Purwanegara Village, North Purwokerto District, Banyumas Regency". The aim is to analyze and describe the problem of the quality of public services in Purwanegara Village. The research method uses a qualitative descriptive method whose informants are selected by purposive sampling techniques. This study used observational data collection techniques, interviews and documentation. The data analysis method uses an Interactive Analysis Model.Based on the results of research conducted in Purwanegara Village, North Purwokerto District, Banyumas Regency, it can be concluded based on 5 aspects as follows:Tangibility (physical evidence) of facilities and infrastructure in Purwanegara Village is good with seating for people waiting for service queues, in the service room there is air conditioning and there are service brochures along with the requirements of all services. Two, The reability of the ability of Purwanegara Village officers to provide services accurately, reliable in administration and skilled in using tools or facilities to support services, and have clear service procedures. Three, Responsiveness (responsiveness) of service delivery officers has carried out services quickly, precisely and responsively but there are still obstacles, especially when the officers are not in place (absent / wide service). Four, Assurance (guarantee) guarantee of punctuality in Purwanegara Village is good, but there are still services that are hampered due to having to use online applications and waiting for data updates from the center which causes people to wait 1-2 days. Finally, Emphaty (empathy) the attitude of officers / officers in friendly, polite service and helping people who feel difficult.

POS SERVICES COMBINED (POSYANDU) EFFICIENCY IN STUNTING PROTECTION IN PURWANEGARA DANGER PURWOKERTO NORTH BANYUMAS Rifdah Luthfitah; Andri Trianfano; Johar Mamuri
DYNAMICS: Journal of Public Administration Vol. 1 No. 3 (2023): DYNAMICS: Journal of Public Administration
Publisher : Department of Public Administration, University Wijaykusuma Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56681/dynamics.v1i3.27

Stunting is a nutritional health problem that must be addressed immediately because theimpacts are not only short-term but also long-term. The long-term impact or stunting can threaten the quality of human resources in the future. One area that has a fairly high stunting rate is Purwanegara Village, Purwokerto Utara District. The steps taken by the government to deal with stunting are optimizing the role of posyandu. One of the roles that is considered to be able to help deal with stunting in Purwanegara Village is the role of posyandu in providing health counseling and counseling nutrition whose goal is to increase awareness and knowledge of mothers under five so that there is a change in behavior for the better (;).

EVALUATION OF THE FAMILY HOPE PROGRAM (PKH) IN TAMANSARI VILLAGE, KARANGLEWAS DISTRICT, BANYUMAS REGENCY Anggara Setya Saputra; Andri Trianfano; Sartono Sartono; Gita Nagiyanti; Alfriansa Agustina; Siti Chaerunisa
Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi Vol. 19 No. 2 (2022): Jurnal Ilmu Administrasi
Publisher : Sekolah Tinggi Ilmu Administrasi Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31113/jia.v19i2.889

The Family Hope Program is one of the social protection programs in Indonesia in the form of social assistance. This program is known internationally as Conditional Cash Transfers (CCT). The Family Hope Program in Indonesia began in 2007. The short-term goal of the program is to help the burden of spending on very poor households, while the expected long-term goal is to break the chain of poverty between generations. The purpose of this research is to analyze the evaluation of the implementation of the Hope Family Program in Taman Sari Village, Karanglewas District, Banyumas Regency. This study uses descriptive methods with qualitative approaches, where the researcher describes a problem in research conducted based on the answer to the problem. The data collection techniques used in this study are: interviews, observations and documentation. To test the validity of data researchers use the method of source triangulation, namely by checking the data that has been obtained through several sources. From the results of the study it can be concluded that, the evaluation of the implementation of the Family Hope Program has been going well, seen from the process of initial meeting activities, disbursement of assistance, updating beneficiary family data and verification of commitment of family hope program participants. In addition, the Beneficiary Families are also very hopeful that the program can continue in the future. The process of updating data must be further improved considering that there are still underprivileged people who have not been touched by the assistance of the Hope Family Program, and there are still Beneficiary Ministries who receive Family Hope Program assistance but are not in accordance with current conditions. For this reason, coordination and supervision are needed from both the relevant institutions and the Beneficiary Families so that the services provided become more effective and efficient and the purpose of the Family Hope Program can be achieved.

PERSPEKTIF KEBIJAKAN BERBASIS BUKTI TERHADAP IMPLEMENTASI KEBIJAKAN OPEN DEFECATION FREE (ODF) DI DESA MERI KABUPATEN PURBALINGGA Ranjani Ranjani; Andri Trianfano Trianfano; Alfriansa Agustina Agustina; Doni Agustia Permana; Inti Novita Sari
Dialogue : Jurnal Ilmu Administrasi Publik Vol 5, No 2 (2023)
Publisher : Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/dialogue.v5i2.19949

ODF (Open Defecation Free) or Stop Open Defecation is a condition when every individual in the community does not defecate openly. Open defecation (BABS) behavior is still common in Meri Village. Thus, this research will examine in more depth the government's efforts to achieve ODF in Meri Village. This study uses a qualitative approach to the implementation of the first pillar in evidence-based policy theory (Evidence Best Policy) in Meri Village. The research design used is a descriptive research design with a case study approach. The results of the study show that various efforts have been made by the government in realizing the achievement of Open Defecation Free (ODF) in Meri Village, Purbalingga Regency. So that in terms of compliance from the side of the village government as the program implementer it can be said to have complied, but on the community side as the program target has not fully complied. This is because in practice, the implementation of the ODF program in Meri Village still faces various obstacles, such as the large number of people who still defecate openly, and the conversion of the function of the river as an estuary for sewage disposal from residents' latrines because many residents do not yet have a septic tank.

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