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Hilda Mayang Sari
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Inovasi Sistem Administrasi Manunggal Satu Atap (Samsat) Dalam Rangka Meningkatkan Pelayanan Kepada Masyarakat Hilda Mayang Sari; Aldri Frinaldi
Jurnal Ilmiah Wahana Pendidikan Vol 9 No 2 (2023): Jurnal Ilmiah Wahana Pendidikan
Publisher : Peneliti.net

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (124.051 KB) | DOI: 10.5281/zenodo.7572699

Abstract

The type of research used is descriptive research with a qualitative approach. The purpose of this study was to find out the Innovation of One-Stop Single Administration System (Samsat) in the Context of Improving Services to the Community. The results of this study indicate that the Service Innovation for Motorized Vehicle Tax Payments through the Services of the Samsat office at the Kerinci Regency Regent's Office can be said to have been going well, but there are still some deficiencies and obstacles that occur. Weaknesses in Samsat office service innovation can be seen from the attribute theory of innovation, namely triability (possibility of trying). In the innovation attributes, it can be seen that the trial service and socialization carried out by the district Samsat Office were not optimal. This can be demonstrated by the small number of taxpayer reports in the Samsat office services. Supporting factors consist of socialization of services, cooperation of related parties, service locations, and procurement of complaints. While the inhibiting factors consist of internal factors and external factors.
Analisis Formulasi Kebijakan Surat Keputusan Walikota Padang Nomor 378 Tahun 2022 Tentang Tim Pengawasan Bangunan Gedung dan Infrastruktur Kota Tahun 2022 Harvi Dasnoer; Dwi Rizka Witria Gewe; Hilda Mayang Sari; Aldri Frinaldi; Syamsir Syamsir
Jurnal Ilmiah Wahana Pendidikan Vol 9 No 5 (2023): Jurnal Ilmiah Wahana Pendidikan
Publisher : Peneliti.net

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (335.222 KB)

Abstract

Padang City as the capital city of West Sumatra Province with its economic center is very committed to Regional Development. This can be seen from the many building and infrastructure development activities that are growing rapidly from year to year. The management of buildings is one of the physical forms of space utilization in the city of Padang. Buildings that are erected need to be arranged so that they are in accordance with the function and purpose of using the building. Building Construction Permit (IMB) or currently called Building Approval (PBG) is one of the building administration instruments that will become a regulatory and controlling instrument, for the construction and maintenance of buildings in the city of Padang.This article discusses the formulation of a public policy, namely the Mayor of Padang Regulation Number 378 of 2022 concerning the City Building and Infrastructure Supervision Team in 2022. This research aims to identify and analyze the reasons behind the Padang City Government sparking the idea to form a Building and Infrastructure Monitoring Team Cities in 2022. Through the approach used in this study, namely a qualitative approach, researchers can find out and carry out an analysis of the formulation process for various reasons until the issuance of a policy product. The results of this study are the formulation process which is carried out through four stages with a typical formulation model, namely a mixed model between the institutional model and the rationalism model.
Co-Authors Aldri Frinaldi Dwi Rizka Witria Gewe Harvi Dasnoer Syamsir Syamsir