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PELATIHAN PEMANFAATAN WA BISNIS UNTUK MENINGKATKAN PELAYANAN KEPADA MASYARAKAT DI DESA DUWET Ita Rifiani Permatasari; Tri Ramadani Arjo; Kartika Indah Permanasari; Jatrifia Ongga Sinatrya
Jurnal Pengabdian Kepada Masyarakat (J-ABDIMAS) Vol 9 No 2 (2022): JURNAL PENGABDIAN KEPADA MASYARAKAT 2022
Publisher : Publisher UPT P2M Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/jabdimas.v9i2.191

Abstract

Kantor Desa Duwet Kecamatan Tumpang Kabupaten Malang, merupakan salah satu kantor pemerintahan yang melayani kepentingan umum berupa surat atau dokumen, seperti:.Surat Pengantar Pembuatan KTP, Surat Pengantar Akte Kelahiran, Surat Keterangan Domisili, Surat Pengantar Nikah, Surat Keterangan Sudah/Belum Menikah, Surat Keterangan Tidak Mampu (SKTM), juga surat dan dokumen lainnya.Dari perspektif kelurahan selaku pelayan publik dan institusi pemerintah, digitalisasi menawarkan peluang untuk memberikan pelayanan publik yang lebih baik, mulai dari meminimalkan proses birokrasi sampai menghindari praktik pungutan liar (Pungli). Kantor Desa Duwet Kecamatan Tumpang Kabupaten Malang dalam melayani masyarakatnya memerlukan optimalisasi dalam aktivitas pelayanan publiknya agar lebih efektif dan efisien dengan cara transformasi pelayanan publik kedalam konteks yang lebih modern yaitu menggunakan aplikasi WhatsApps business. Aplikasi WhatsApp business adalah perangkat yang digunakan oleh bisnis untuk melayani pelanggan melalui WhatsApp. Penggunaan WhatsApps business dalam pelayanan publik dapat menekan antrian pelayanan di kantor kelurahan, masyarakat dapat melakukannya melalui smartphone mereka dari mana saja.
PRODUK DIVERSIFIKASI GERIT JAGUNG HASIL OLAHAN WARGA DESA DUWET KECAMATAN TUMPANG – KAB. MALANG Ayu Sulasari; Tri Yulisyawati Evelina; Ellyn Eka Wahyu; Ita Rifiani Permatasari; Yekie Senja Oktora; Jatrifia Ongga Sinatrya
Jurnal Pengabdian Kepada Masyarakat (J-ABDIMAS) Vol 9 No 2 (2022): JURNAL PENGABDIAN KEPADA MASYARAKAT 2022
Publisher : Publisher UPT P2M Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/jabdimas.v9i2.195

Abstract

This program aims to provide agricultural product processing technology in Duwet, Petungsewu – Malang. The activities carried out are processing corn kernels into tortilla chips and to provide knowledge about entrepreneurship, so that the partner village communities are able to manage their businesses, and improve the empowerment of business groups well. The method of this program are carried out in several stages, namely the initiation of the object of program, coordination with the community as the object of program, implementation of program, and evaluation of activities. Based on the results of the activity, there was a change in behavior to be more creative and innovative in processing corn kernels into Dupitos products (the name of the corn chips product) so as to increase the selling value of products to SME partners.
PRODUK DIVERSIFIKASI GERIT JAGUNG HASIL OLAHAN WARGA DESA DUWET KECAMATAN TUMPANG – KAB. MALANG Ayu Sulasari; Tri Yulisyawati Evelina; Ellyn Eka Wahyu; Ita Rifiani Permatasari; Yekie Senja Oktora; Jatrifia Ongga Sinatrya
Jurnal Pengabdian kepada Masyarakat Vol. 9 No. 2 (2022): JURNAL PENGABDIAN KEPADA MASYARAKAT 2022
Publisher : P3M Politeknik Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33795/jabdimas.v9i2.195

Abstract

This program aims to provide agricultural product processing technology in Duwet, Petungsewu – Malang. The activities carried out are processing corn kernels into tortilla chips and to provide knowledge about entrepreneurship, so that the partner village communities are able to manage their businesses, and improve the empowerment of business groups well. The method of this program are carried out in several stages, namely the initiation of the object of program, coordination with the community as the object of program, implementation of program, and evaluation of activities. Based on the results of the activity, there was a change in behavior to be more creative and innovative in processing corn kernels into Dupitos products (the name of the corn chips product) so as to increase the selling value of products to SME partners.