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All Journal JURNAL MANAJEMEN Journal of Hospitality Accommodation Management Jurnal Sains Terapan Pariwisata
Anis Darsiah
Sekolah Tinggi Pariwisata Trisakti
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Library & Information Science Public Health Social Sciences Veterinary Other

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Kualitas Pelayanan Terhadap Keputusan Berkunjung ke Hotel 88 Jakarta Heny Ratnanningtyas; Andhalia Liza Marie; Gratia Wirata Laksmi; Pusparani Pusparani; Anis Darsiah; Mimi Enggriani
Journal of Hospitality Accommodation Management (JHAM) Vol. 2 No. 1 (2023): Journal of Hospitality Accommodation Management (JHAM)
Publisher : Program Studi Manajemen Divisi Kamar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52352/jham.v2i1.962

Abstract

This study aims to determine the physical evidence, reliability, responsiveness, assurance and empathy for the decision to stay at Hotel 88 Jakarta. This type of research is descriptive quantitative with multiple analytical methods. The objects in this study are hotel guests staying at Hotel 88 Jakarta. The sampling technique uses accidental sampling. The sample of this research is 100 people hotel guests staying at Hotel 88 Jakarta. The results of the study partially show that physical evidence, reliability, responsiveness, assurance and empathy have a significant effect on the decision to visit. Hotel 88 service quality is demanded to be able to provide products whose benefits are directly felt by consumers. Hotel 88 is expected to continue to improve service quality and service deficiencies can be evaluated by Hotel 88 so that it can be corrected so that consumer needs and desires are met.
STUDENT PERCEPTION AND PROMOTION MIX OF HOUSEKEEPING DEPARTMENT AT TRISAKTI TOURISM INSTITUTE Anis Darsiah; Dian Octarina; Vienna Artina Sembiring
JPIM (Jurnal Penelitian Ilmu Manajemen) Vol 8 No 2 (2023): JPIM (JURNAL PENELITIAN ILMU MANAJEMEN)
Publisher : Universitas Islam Lamongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30736/jpim.v8i2.1471

Abstract

This study aims to determine the effect of student perceptions and promotion mix on the decision of Trisakti Tourism Institute students to choose the Housekeeping Department. This type of research is descriptive quantitative with multiple regression analysis methods. The population in this study were all students of the Trisakti Tourism Institute. While the sample in the study amounted to 133 respondents using the accidental sampling technique distributing questionnaires with a Likert scale of 1 to 5. Based on the results of the discussion above, it can be concluded that students' perceptions of the housekeeping departments are good with an average score of 3.73. This is of particular concern to the lecturers to maintain the quality of the teaching and learning process, especially so that students are more interested in working in the household world. Showing that advertising, personal selling, sales promotion, and public relations have a significant effect on the decision to choose a major in college
Dampak Pengenalan Kehidupan Kampus Mahasiswa Baru (Pk2mb) Terhadap Sikap Mahasiswa Tentang Kebersihan Lingkungan Kampus Di STP Trisakti Vienna Artina.S; Ervina Taviprawati; Anis Darsiah
Jurnal Sains Terapan Pariwisata Vol. 4 No. 1 (2019): Jurnal Sains Terapan Pariwisata
Publisher : Politeknik Sahid

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Abstract

Lingkungan yang kondusif adalah lingkungan yang bebas dari polusi, tersedianya air bersih, sanitasi lingkungan yang memadai, pemukiman yang sehat, perencanaan kawasan yang berwawasan kesehatan serta terwujudnya kehidupan masyarakat yang saling tolong menolong. Sekolah Tinggi Pariwisata Trisakti telahmembuat peraturan dalam menjaga lingkungan untuk selalu bersih. Sekolah Tinggi Pariwisata Trisakti setiap awal tahun akademik baru selalu menyelenggarakan acara pengenalan kehidupan kampus bagi mahasiswa baru, dengan tujuan agar mahasiswa mengenal lingkungannya yang baru. Agar mahasiswa perduli dengan lingkungannya terutama dalam hal kebersihan. Penelitian akan menggunakan metode kuantitatif deskriptif, dilaksanakan secara cross-sectional, teknik pengumpulan data dengan penyebaran kuesioner. Subjek dalam penelitan ini adalah mahasiswa STP Trisakti yang telah mengikuti PK2MB angkatan 2017 sebanyak 77 mahasiswa. Hasilnya adalah mahasiswa STP Trisakti yang mengikuti PK2MB selama kegiatan harus selalu menjaga kebersihan lingkungan kampus. sikap mahasiswa STP Trisakti yang mengikuti PK2MB adalah merespon kebijakan kampus terkait terciptanya lingkungan kampus yang bersih dan sehat. Maka hubungan yang terdapat antara PK2MB terhadap Sikap Mahasiswa tentang kebersihan lingkungan kampus di STP Trisakti adalah Cukup/ Sedang.
THE INFLUENCE OF PRODUCT QUALITY ON CONSUMER SATISFACTION AT WADAH KOPI 27, CENTRAL JAKARTA Anis Darsiah; Vienna Artina Sembiring; Dian Octarina
JPIM (Jurnal Penelitian Ilmu Manajemen) Vol 8 No 3 (2023): JPIM (JURNAL PENELITIAN ILMU MANAJEMEN)
Publisher : Universitas Islam Lamongan

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Abstract

Coffee shop is a place (tavern) that serves processed espresso coffee and small snacks as the era of coffee shop provides snacks and heavy meals. The development of coffee shops in Indonesia is very widespread, coffee drinks are also liked by the public in all circles. With the wide development in the coffee shop, the quality of products becomes an important thing and the quality of good products of the community / consumers will feel satisfied. Based on this, researchers conducted a study to find out how much the influence of product quality on consumer satisfaction in one of the coffee shops is Wadah Kopi 27 Central Jakarta. The method used in this study was descriptive and correlational with the quantitative approach of data obtained from the dissemination of questionnaires to a total of 94 respondents. Sample collection method using simple random sampling. Technique. Data analysis processing using SPSS version 25. The results of this study, it can be concluded that product quality found the simultaneous influence of product quality on consumer satisfaction
Co-Authors Andhalia Liza Marie Dian Octarina Dian Octarina Ervina Taviprawati Gratia Wirata Laksmi Heny Ratnanningtyas Mimi Enggriani Pusparani Pusparani Vienna Artina Sembiring Vienna Artina Sembiring, Vienna Artina Vienna Artina.S