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Relationship Between Age, Education, And Income With Contribution Compliance Of The National Health Insurance Program (JKN) In Bekasi Regency Anom Dwi Prakoso; Ice Marini; Lyliana Endang Setianingsih; Afif Wahyudi Hidayat; Emmelia Kristina Hutagaol; Triseu Setianingsih
Jurnal EduHealth Vol. 14 No. 01 (2023): Jurnal eduHealth, Periode Januari-Maret, 2023
Publisher : Sean Institute

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Abstract

The National Health Insurance (JKN) is a government program that aims to ensure that all people can be healthy, productive, and prosperous. Compliance with paying contributions on time every month is the obligation of every JKN participant. The more participants who are in arrears of contributions can result in a large burden of health costs borne by BPJS for operations and the return of benefits to beneficiary participants. This can result in a deficit in the BPJS budget and the cross-subsidy scheme or the cooperation principle of the JKN program not working. The purpose of this study was to analyze the relationship between age, education and income with adherence to paying JKN contributions for independent participants in Bekasi Regency. This type of quantitative research uses an analytic observational design with a cross-sectional approach. The variables in the study include the independent variables (age, education, income) and the dependent variable (compliance with paying JKN contributions). The population includes all people who live in Bekasi Regency. The total sample studied was 210 subjects. Determination of the sample using the rule of thumb method with purposive sampling technique. The results of data analysis using the Spearman rank test showed that compliance with paying JKN contributions had a significant relationship with age (r=0.212; p=0.002), education (r=0.214; p=0.003), and income (r=0.156; p=0.023). Age, education, and income have been shown to have a statistically significant positive correlation with compliance with paying JKN contributions for  independent  participants  in  Bekasi  Regency.  The population includes all people who live in Bekasi Regency.
Analysis Of Patients' Decision To Make Return Visits Mitra Sehat KD. Waringin Clinic in 2022 Afif Wahyudi Hidayat; Lyliana Endang Setianingsih; Emmelia Kristina Hutagaol
Jurnal EduHealth Vol. 14 No. 02 (2023): Periode April-June, 2023
Publisher : Sean Institute

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Abstract

The clinic as one of the health services that plays an important role. Every health institution must be able to prepare the right strategy to attract patient interest, the quality of service is important in influencing patient interest. Based on the quality of health services is strongly influenced by the process of providing health services by health workers. This is because clinical health services have not been able to provide the services that patients really expect. The purpose of this study was to determine the effect of service quality on return visits of outpatients at Mitra Sehat KD. Waringin Clinic 2022. This research is a type of quantitative research with analytic observational design with a cross-sectional design. The sample in this study amounted to 92 people with a purposive sampling technique. The data source in this study is primary data, namely data obtained directly from respondents through research questionnaires. Data were analyzed by chi square test and logistic regression. The results of the research were carried out using the chi-square test and logistic regression with a significance level of p (Sig) <0.05. The results obtained showed that the variable quality of service was related to return visits of outpatients at Mitra Sehat KD. Waringin Clinic. While the results of the logistic regression test showed that the factors of reliability, assurance and responsiveness had an effect on patient visits at Mitra Sehat KD. Waringin Clinic Year 2022. The conclusion from this study is that reliability most influences the return visit of outpatients. The suggestion in this study is to hold a training program in accordance with the needs of health workers to improve the competence and skills of workers so that effective services can be provided and provide opportunities for health workers, especially nurses, to continue their education to a higher level so that they can be more skilled in imparting their knowledge.
Analysis of the Influence of Socio-Economic and Demographic Factors on Patients’ Perception of Health Service Quality at Amanah Bunda Medika Cilnic in the Digital Era Lyliana Endang Setianingsih; Ice Marini; Emmelia Kristina Hutagaol
Jurnal EduHealth Vol. 14 No. 02 (2023): Periode April-June, 2023
Publisher : Sean Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (232.324 KB)

Abstract

Amanah Bunda Medika Clinic is a private clinic in Bekasi Regency, West Java, which provides health services such as midwifery, general polyclinic, and dental polyclinic. Based on interviews conducted with clinic owners, they have not yet conduct patient satisfaction survey. Therefore, it is important to consider collecting data regarding the perceptions of patients and their families, to find out how the public views the quality of health services provided by the Amanah Bunda Medika Clinic, especially in relation to the digital era in the health service sector. The aim of this study is to determine the influence of socioeconomic and demographic factors on patient perceptions of health service quality at Amanah Bunda Medika Clinic in the digital era. The method used is mixed methods. Quantitative research was carried out using univariate, bivariate and multivariate analysis. The subjects of this research are Amanah Bunda Medika Clinic patients. Qualitative research was carried out through in-depth interviews with the healthcare provider of Amanah Bunda Medika Clinic. The results of bivariate analysis showed that the factors of profession and family income did not have a significant relationship with the patient's perception of health service quality with p-value > 0.05, while the factors of age, gender and level of education were significantly related to the patient's perception of health service quality with p-value < 0.05. In the multivariate analysis stage, the most influential factor is age, with odd ratio value of 4.203, which means the older the respondent, the bigger the chance of having a very good perception of health service quality, while the factors of gender and education level had a negative relationship with odd ratio value less than 1, which means that women have a lower perception of health service quality than men, and patients with higher education have lower perception of health service quality than patients with primary – secondary education. The results of interviews with the healthcare provider indicated that patients were unfamiliar with the concept of patient perception surveys, and this could be overcome by socializing the benefits of surveys to improve service quality.
PEMBERDAYAAN KELOMPOK RELAWAN (NON MEDIS) DALAM MANAJEMEN PENCEGAHAN PENYAKIT DAN PENGENDALIAN INFEKSI (PPI) DI LOKASI BENCANA Emmelia Kristina Hutagaol; Ice Marini; Afif Wahyudi
SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Vol 7, No 3 (2023): September
Publisher : Universitas Muhammadiyah Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31764/jpmb.v7i3.15915

Abstract

ABSTRAKKejadian bencana di Indonesia pada tahun 2022 menurut data BNPB sebanyak 3.522 bencana alam yang berpotensi mengakibatkan adanya pengungsi.Pengungsian merupakan tempat berkumpulnya manusia dalam jumlah banyak namun seringkali tidak dapat didukung dengan fasilitas yang memadai dalam jangka waktu cepat karena situasi darurat bencana. Kumpulan manusia dari berbagai wilayah dengan berbagai latar belakang riwayat penyakit serta hadirnya para pekerja penanggulangan bencana dari berbagai daerah dapat meningkatkan resiko penyebaran penyakit. Untuk mencegah penyebaran penyakit dan penyebaran infeksi maka perlu ditingkatkan edukasi atau pemahaman tentang langkah  pencegahannya.Dari hasil penelitian pengabdi diketahui bahwa belum semua relawan (non medis) memahami tentang manajemen pencegahan penyakit dan pencegahan infeksi. Hal ini disebabkan karena belum adanya pelatihan sejenis yang diadakan secara gratis. Tujuan dari pelaksanaan kegiatan ini adalah untuk meningkatkan pemahaman dari para relawan penanggulangan (non medis) dan  meningkatkan kewaspadaan terhadap penularan penyakit dan infeksi bagi diri sendiri dan orang lain . Pada Pelaksanaan pengabdian menggunakan metode diskusi dan seminar yang dilaksankan secara hybrid. Pada akhir kegiatan dilaksanakan evaluasi terhadap pemahaman manajemen PPI Dari hasil pre-test sebanyak 36 orang mendapatkan nilai rata-rata 63 dan sebanyak 60 orang rata-rata mendapatkan nilai 48.Setelah mengikuti workshop hasil post-test peserta sebanyak 18 orang yang mendapatkan nilai rata-rata 58 dan 78 orang mendapatkan nilai rata-rata 82. Kata kunci: .penyakit menular; petugas di bencana; pencegahan infeksi. ABSTRACTAccording of BNPB data, there are 3.522 natural disaster ini Indonesia during 2022. The natural disasters resulting “disaster survival” which have to  stayed in shelter. The large number of disaster survival in one place without supported with adequate facilities in a short time due to a disaster emergency situation. Many people from various regions with various background and disease histories including the presence of disaster management worker can increase the risk of spreading disease.To prevent spreading disease and infection all people in disaster site has to understand how to do that, and it can be initiated by the disaster management officer. From the results of the volunteers’s research known that not all volunteers (non-medical) have the understanding for disease and infection prevention management.During this time there is an absence of similar training which is held free of charge. The purpose of this event is to increase the understanding about the prevention and awareness of disease transmission and infection the non-medical volunteer for disaster management. To finding out about how the training going well, there are pre-test and post-test and certificate to all participants. The result of this community service activity is the understanding the participant are increase about the prevention and awareness of disease transmission and infection in disaster area. The pre-test result shown that 36 respondent approximately 63 point and 60 respondent got 48 points, but at the end of training the result shown 78 respondents got 82 points and 18 respondents got 58 point. Keywords: communicable diseases; disaster; disaster officer; infection prevention
Analisis Beban Kerja Dan Motivasi Terhadap Kinerja Puskesmas Cikarang Menghadapi Hidrometeorologi Kabupaten Bekasi Tahun 2023 Emmelia Kristina Hutagaol; Lyliana Endang Setianingsih
Innovative: Journal Of Social Science Research Vol. 3 No. 5 (2023): Innovative: Journal of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v3i5.5784

Abstract

Puskesmas Cikarang merupakan ujung tombak pelayanan Masyarakat Kecamatan Cikarang Utara dengan jumlah penduduk 72.691 jiwa. Provinsi Jawa Barat mengalami bencana hidrometeorologi tertinggi sejak tahun 2018 sehingga penelitian ini dilakukan untuk Analisa hubungan beban kerja dan motivasi terhadap kinerja puskesmas dalam rangka siaga bencana hidrometeorologi tahun 2023.Penelitian dengan total sampel sebanyak 61 orang dengan mengisi kuesioner yang dibagikan menggunakan instrumen penelitian menggunakan google form. Desain penelitian adalah observasioal analitik dengan cross sectional study. Analisis data penelitian menggunakan chi-square dan menghitung nilai OR.Hasil penelitian menunjukkan bahwa beban kerja (p-value = 0,753),motivasi (p-value= 0,03) dan faktor lingkungan kerja (p-value= 0,043). Pada variabel karakteristik responden ada hubungan antara jenis kelamin, pendidikan dengan kinerja. Hasil regresi logistic menunjukkan yang paling dominan mempengaruhi kinerja pegawai adalah motivasi sebanyak lima kali (OR=5,511). Pada penelitian ini juga diketahui bahwa pengetahuan karyawan tentang bencana hidrometeorologi masih kurang sehingga perlu diberikan pemahaman agar dapat menunjang pelayanan yang semakin baik.
Persepsi Pasien Poli KIA tentang Mutu Pelayanan Terhadap Pemanfaatan Pelayanan Kesehatan Ibu dan Anak Ice Marini; Anom Dwi Prakoso; Emmelia Kristina Hutagaol
Innovative: Journal Of Social Science Research Vol. 3 No. 5 (2023): Innovative: Journal of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v3i5.5846

Abstract

Latar Belakang: Kematian ibu masih menjadi masalah yang sering terjadi di beberapa Puskesmas yang ada di Kabupaten Bekasi, sehingga diperlukan pembinaan dan monitoring pada setiap Puskesmas. Selain itu, penguatan pelayanan kesehatan diperlukan agar semua bermutu pada pelayanan tingkat primer yang merupakan tujuan untuk mewujudkan derajat kesehatan masyarakat. Tujuan: untuk mengetahui hubungan persepsi pasien tentang mutu pelayanan KIA terhadap pemanfaatan pelayanan KIA. Metode: Penelitian ini menggunakan desain cross secsional study. Pengumpulan data melalui kuesioner dan dianalisis secara uji chi square. Hasil: Hasil Bivariat tidak ada hubungan pendidikan (p=0,773), pekerjaan (p=1,000), Asuransi (p=0,576), daya tanggap (p=0,538), jaminan (p=0,374), biaya (p=0,383), namun ada hubungan kehandalan (p=0,002), bukti fisik (p=0,013), empati (p=0,000) dengan pemanfaatan pelayanan KIA. Analisis multivariat didapatkan model akhir variabel empati nilai OR 10,9 (95% CI: 2,8 – 42,6). Kesimpulan: ada hubungan antara kehandalan, bukti fisik dan empati terhadap pemanfaatan pelayanan KIA. Variabel empati merupakan variabel yang paling dominan berpengaruh terhadap pemanfaatan pelayanan KIA. Kata Kunci: Mutu, Pelayanan Kesehatan Ibu dan Anak, Pemanfaatan